吉隆坡東姑阿都拉曼希爾頓花園酒店北店 (Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman North)

本人長期頻繁出差，對住宿要求很低，衹求乾淨安靜衞生、能好好休息就行，本來期待不高，結果入住體驗堪稱災難級。 半夜十二點準備入睡，頭頂風機轟鳴不止，關窗也擋不住噪音。維修工過來衹聽了幾聲，就説這是常年老問題根本修不好，實在無法理解這種問題房居然還敢對外出租。深夜臨時換房格外狼狽，全程沒有工作人員搭手幫忙、也沒有一句道歉，衹能自己把拆開的行李重新打包整理，獨自拖著行李下樓到前台辦理換房，一通折騰後身心俱疲。 前台聲稱給我免費升級房型，本以為情況會好轉，沒想到第二間房反而更差，整體又臟又破。床單留有汙漬明顯未更換，屋內多處設施損壞；地板、牆面、窗戶遍佈汙漬黑點，淋浴頭嚴重發黃，垃圾桶銹蝕嚴重，全屋燈光昏暗壓抑。網上平台衹會反復發模板化的道歉話術，線下工作人員全程冷漠不作為，既無當面致歉也無任何幫扶措施，花錢住宿不僅徹夜沒法休息，深夜折騰換房最後住進劣質臟房，完全不推薦入住。 I travel frequently for business and only have basic expectations for accommodation – all I need is a clean, quiet and hygienic room for a decent night’s sleep. However, this hotel turned out to be the worst stay I have ever had. It was nearly midnight when I was about to sleep, yet loud roaring noise from the ventilation fan right above never stopped, and closing windows did nothing to block the sound. The maintenance staff did not even bother to inspect the unit carefully; he just listened briefly and told me it was an old persistent fault that could never be fixed. It baffles me how such a defective room was ever available for booking. I had to change rooms in the middle of the night, which was an exhausting mess. No staff offered to help with my luggage or even said sorry. I had to repack all my unpacked belongings by myself, drag everything down to the front desk on the ground floor and complete the room transfer alone. I was totally worn out after all this hassle. I was told the new room was a complimentary upgrade, hoping things would get better, but it was far worse and run-down. The bed sheet was visibly stained and clearly not replaced, and many fixtures inside were broken. Stains could be seen all over the floor, walls and windows. The shower head was heavily yellowed, the trash can was badly rusted, and the whole room was dimly lit. The hotel only sent generic apology messages through the booking platform without any practical solutions. The on-site staff were completely indifferent throughout the whole incident — no face-to-face apology, no assistance of any kind. I paid for a proper stay but ended up losing sleep, suffering from messy late-night room switching and staying in a filthy shabby room in the end. Would never recommend this hotel to anyone.

環境很好，服務人員態度友善，離雙子塔不遠，走路大概20分鐘可抵達。酒店內部設施也很新、很齊全，早餐味道不錯。周圍環境比較老舊但並不危險，我一個單身男性不會受到騷擾或者異樣的眼光。唯一缺點是酒店隔音一般，經常能聽到隔壁打電話或看電視的聲音，雖然一般不會在睡覺時間出現，但還是有些影響心情。另外我的房間窗外景色如圖，可以看出該區域貧富差距還是比較大。

對於早出晚歸的出行，這家酒店的性價比很高。還可以去到南樓的屋頂泳池俯瞰雙子塔。缺點是電梯太慢，早餐不行

我訂的是雙塔景觀的套房，房間大小適中，還有一個可以讀書、打電腦、面對雙塔景色的書桌與舒適的椅子。我到這已經住了三次，每次都會選雙塔景觀的套房。喜來登花園酒店的優點是，會有燙衣熨斗與燙衣板，也有六七個衣架，可以放置衣物，讓皺褶的衣服自然伸平許多。酒店的早餐非常的豐盛，有西式、中式以及馬來西亞加上印度的特色餐飲。以早餐Buffet的價格來看，性價比超級高。喜歡運動的朋友，在大廳與1樓中間有運動的設施，運動也非常的方便。來吉隆坡，不要忘記，喜來登花園酒店，值得前來。

建議大家訂旁邊的南店，像是游泳池這些都是在南店上，我住北店還得走過去挺麻煩的。 然後這個前台，已經備註不希望住尾房，還是給了，在一樓最裡面的一間。房間裡面窗戶是不能打開的，有點悶不通風。衝著希爾頓這個牌子來的，服務設施這些都一般般，過來住發現還不如泰國隨便訂的dw，最後説一下酒店附近是印度區，基本附近都是印度人，如果是國內的小夥伴可以注意一下看看（ =•ω•= ）m

希爾頓南店比較新，南店頂樓有游泳池跟休閒區可以看夜景，北店比較舊，一樓有小小的健身房，沒有其他設施，電視沒有YouTube 也沒有Netflix ，早餐很普通，菜色不多，建議只訂房間就好。

帶家人出來旅遊，這個酒店房間大小適中，衞生乾淨，環境安靜，自助早餐種類豐富，但沒有中餐、交通方便，打車特別方便。酒店有南北兩個酒店，訂酒店時注意看清楚。

前台小姐姐/小哥哥超熱情，主動幫忙拿行李、推薦路線，太貼心啦，性價比超高，衞生到位，熱水足、網速快，服務超暖心，強烈推薦！

服務超級無敵不好，正常酒店都會提供寄存行李服務，我們想寄存他不給，叫了個經理出來，一樣不給我們寄存行李 説沒有位置放我們的東西，太離譜了。不能接受這樣的酒店，完全不提供便利給外國人。沒有下次了

🌿🌻早安₊˚ ᴍᴏʀɴɪɴɢ，人的一生或許有能力的邊界，但努力永遠沒有終點。新的一天，繼續向前沖！每次出差必住的酒店，感受很棒