Weird experience at this property. I found all the properties in Thailand very friendly and accommodative except this. As soon as I arrived for check in, instead of greeting, they asked for passport and 200 THB as security deposit for the key. I was surprised asking the deposit for the key? They said they dont have any staff in the hotel after 10 pm, and if i need to enter hotel afterwards, I need to pay deposit for key to access the main gate. This was insane for me, as in hotel in pattaya asked for deposit for any damages I make, which made sense, however they considered as a tourist I may not have instant cash to pay deposit and allowed a smooth stay. But this hotel, when I questioned about the deposit for the key and said I do not have cash now, they took the main entrance key out of the key chain and said, I cannot enter the hotel. Upon further discussion, the guy at reception called the owner, even owner was not supportive and they both started yelling, which ignited me to yell back at them too. I asked them, let me check in get freshened up as I am tired from the travel, upon 45 minutes of tough talk, they allowed me to enter room and agreed to give me the key with condition I pay deposit next day first thing. Upon checking in at room, I found room setup different than the photo shown, mainly the bedsheets color which was very dark making the ambience dull. I requested if they can change the bedsheets to white as mentioned in the photos of the room. In response, they said the photo was from many years back, and they cannot change this for me and I can leave the hotel, if I don’t want to stay and they would refund my money. I did not at all expect this gesture from the owner and service staff. I asked to allow me some time to check if I can find another hotel at that time (8:30 pm). The support staff forcibly, took my luggage out of the room and asked me to leave immediately. I said, let me check other options if I can find, if not I will stay. The support staff, took the key off, and said all lights and ac will turn off in few minutes stay if you want to and was leaving. I had to shout at him as he took my luggages out of the room without my consent and I while I did not cancel my booking. I never said I will not stay, I had to tell them let me check other options when they said I can leave. After this heat moment, they started to say they don’t want me to stay there and I should leave immediately. In return, I said I cannot leave with my luggages on the street, and would call the police for this behavior. Finally, they allowed me to stay 15 minutes to check other options. Unfortunately, I could not find anything nearby to consider. As agreed, I came down to the reception with my luggages, and said let me walk nearby keeping my luggage at their reception to check any availability in neighborhood. This time the support staff was bit cool and gave some ideas to check x and x hotels nearby. Unfortunately, all were fully booked. The time was nearly 9:30 pm. I wasted my about 2 hours discussing, yelling and shouting, losing all my appetite for holiday plan. Ultimately, I was with no other choice than staying there. I stayed back. The room had ants everywhere in table in bed, and ac was making noise. The building was very old, with decades old doors and windows designs, mainly toilet door. The room I stayed was 62, top floor on the left. The good things were: it was in a good location and the balcony was very big, with nice view. Rest all were messed, including the behavior of support staff and owner, which is very rare in Thailand.
I strongly don’t recommend this property.
Mebseyyy
夫妻/情侶出遊
標準房
入住於2025年02月
4.5
很好
評價於:2025年02月28日
Amazing spacious room. Had a wonderful stay.
The location was also amazing a few min walk to the beach. And night markets.
Оксана Мусинова
夫妻/情侶出遊
豪華房
入住於2024年11月
4.7
很棒
評價於:2025年02月10日
Великолепный и достойный отель. Большой номер на третьем этаже с патио и видом на море. Уборка, белье, полотенца на отлично. Сам номер большой, с огромной кроватью kings says и миникухней. Хотя мебель уставшая, но достаточно аутентичная в азиатском стиле. На миникухне новые микроволновка, термопот. Имеется минимальный набор посуды. Особая благодарность администратору отеля, к сожалению забыла как зовут жизнерадостную рыжеволосую женщину. Заселила нас раньше времени, во всем помогала. Организовала отличную экскурсию по хорошей цене. На период трёхдневного выезда из отеля помогла нам оставить багаж в отеле (без всяких оплат). По возвращении, нас встретили как родных,снова заселили в этот прекрасный номер. Из недочётов: территории у отеля нет, хотя имеется небольшой бассейн, который используется совместно с соседним отелем. До хорошего пляжа beach Central идти достаточно прилично минут 15. Хотя нам это не помешало. Отель однозначно рекомендую.
訪客用戶
夫妻/情侶出遊
豪華房
入住於2025年02月
4.2
很好
評價於:2025年03月05日
Номер шикарный, просторный. Разделен на зоны. Прихожая, спальня, кухня, гостиная. Горячая вода в душе. Уборка в номере ежедневно!!! В номере микроволновка, фен, чайник и чайные принадлежности, кофе, вода. До моря далековато. Пляжей рядом купабельных нет. Надо ездить на острова на такси ботах. Не хватает в номере печки и посуды. Бассейн чистый, но лежаков вокруг нет. В общем не плохой отель. Рядом магазин с такими элементами как в 7/11
F.M. Mende
獨自出遊
標準房
入住於2025年02月
5.0
超讚
評價於:2025年03月12日
I stay at Royal Nakara whenever I go to Krabi, and depending on availability. I love the staff, the spacious rooms, the location - literally, less than a minute's walk away to a fully-equipped gymnasium - and the less-cluttered and quiet environment. Restaurants and the beach are just down the road.
I've already booked a room for another stay in September/October.
訪客用戶
夫妻/情侶出遊
標準房
入住於2025年01月
4.5
很好
評價於:2025年01月18日
Девушки с ресепшена доброжелательные, как могут стараются помочь в решении проблем. Но уборка плохая. Заехали только в номер- чужие волосы по полу валяются. Пыль на поверхностях, пыль в ванной на рейках и плинтусах, начинает образовываться плесень в ванной. Можно же хотя бы два раза в месяц нормально убраться от пыли и номер будет выглядеть опрятнее.
Сам номер большой, на балконе стулья это плюс.
Фена не было, если пользуетесь - везите свой.
За свои деньги неплохо.
訪客用戶
家庭出遊
豪華房
入住於2025年01月
3.2
評價於:2025年01月15日
-배낭여행에 적합
-숙소 방 크기와 침대가 큼
-오래된 숙소임
아이와 함께 3명자기 넓은 숙소였습니다
화장실 깨끗하지만 샤워실 줄눈은 오래되었습니다
전반적으로 저렴한 가격에 묶기 좋습니다
Shubh Jain
夫妻/情侶出遊
標準房
入住於2024年03月
3.2
評價於:2024年03月13日
Although I booked it for 4 days, at the last day lady got really rude for no reason and said if you check out at 12.10PM instead of 12.00 PM you will have to pay 50 bhat extra.
& When I requested for sugar pouch which are completely with the room, she rudely Said No for more sugar.
Although pool is nice, but the hotel construction is old.
Weird experience at this property. I found all the properties in Thailand very friendly and accommodative except this. As soon as I arrived for check in, instead of greeting, they asked for passport and 200 THB as security deposit for the key. I was surprised asking the deposit for the key? They said they dont have any staff in the hotel after 10 pm, and if i need to enter hotel afterwards, I need to pay deposit for key to access the main gate. This was insane for me, as in hotel in pattaya asked for deposit for any damages I make, which made sense, however they considered as a tourist I may not have instant cash to pay deposit and allowed a smooth stay. But this hotel, when I questioned about the deposit for the key and said I do not have cash now, they took the main entrance key out of the key chain and said, I cannot enter the hotel. Upon further discussion, the guy at reception called the owner, even owner was not supportive and they both started yelling, which ignited me to yell back at them too. I asked them, let me check in get freshened up as I am tired from the travel, upon 45 minutes of tough talk, they allowed me to enter room and agreed to give me the key with condition I pay deposit next day first thing. Upon checking in at room, I found room setup different than the photo shown, mainly the bedsheets color which was very dark making the ambience dull. I requested if they can change the bedsheets to white as mentioned in the photos of the room. In response, they said the photo was from many years back, and they cannot change this for me and I can leave the hotel, if I don’t want to stay and they would refund my money. I did not at all expect this gesture from the owner and service staff. I asked to allow me some time to check if I can find another hotel at that time (8:30 pm). The support staff forcibly, took my luggage out of the room and asked me to leave immediately. I said, let me check other options if I can find, if not I will stay. The support staff, took the key off, and said all lights and ac will turn off in few minutes stay if you want to and was leaving. I had to shout at him as he took my luggages out of the room without my consent and I while I did not cancel my booking. I never said I will not stay, I had to tell them let me check other options when they said I can leave. After this heat moment, they started to say they don’t want me to stay there and I should leave immediately. In return, I said I cannot leave with my luggages on the street, and would call the police for this behavior. Finally, they allowed me to stay 15 minutes to check other options. Unfortunately, I could not find anything nearby to consider. As agreed, I came down to the reception with my luggages, and said let me walk nearby keeping my luggage at their reception to check any availability in neighborhood. This time the support staff was bit cool and gave some ideas to check x and x hotels nearby. Unfortunately, all were fully booked. The time was nearly 9:30 pm. I wasted my about 2 hours discussing, yelling and shouting, losing all my appetite for holiday plan. Ultimately, I was with no other choice than staying there. I stayed back. The room had ants everywhere in table in bed, and ac was making noise. The building was very old, with decades old doors and windows designs, mainly toilet door. The room I stayed was 62, top floor on the left. The good things were: it was in a good location and the balcony was very big, with nice view. Rest all were messed, including the behavior of support staff and owner, which is very rare in Thailand.
I strongly don’t recommend this property.
Mebseyyy
夫妻/情侶出遊 標準房
入住於2025年02月
4.5
很好
評價於:2025年02月28日
Amazing spacious room. Had a wonderful stay.
The location was also amazing a few min walk to the beach. And night markets.
Оксана Мусинова
夫妻/情侶出遊 豪華房
入住於2024年11月
4.7
很棒
評價於:2025年02月10日
Великолепный и достойный отель. Большой номер на третьем этаже с патио и видом на море. Уборка, белье, полотенца на отлично. Сам номер большой, с огромной кроватью kings says и миникухней. Хотя мебель уставшая, но достаточно аутентичная в азиатском стиле. На миникухне новые микроволновка, термопот. Имеется минимальный набор посуды. Особая благодарность администратору отеля, к сожалению забыла как зовут жизнерадостную рыжеволосую женщину. Заселила нас раньше времени, во всем помогала. Организовала отличную экскурсию по хорошей цене. На период трёхдневного выезда из отеля помогла нам оставить багаж в отеле (без всяких оплат). По возвращении, нас встретили как родных,снова заселили в этот прекрасный номер. Из недочётов: территории у отеля нет, хотя имеется небольшой бассейн, который используется совместно с соседним отелем. До хорошего пляжа beach Central идти достаточно прилично минут 15. Хотя нам это не помешало. Отель однозначно рекомендую.
訪客用戶
夫妻/情侶出遊 豪華房
入住於2025年02月
4.2
很好
評價於:2025年03月05日
Номер шикарный, просторный. Разделен на зоны. Прихожая, спальня, кухня, гостиная. Горячая вода в душе. Уборка в номере ежедневно!!! В номере микроволновка, фен, чайник и чайные принадлежности, кофе, вода. До моря далековато. Пляжей рядом купабельных нет. Надо ездить на острова на такси ботах. Не хватает в номере печки и посуды. Бассейн чистый, но лежаков вокруг нет. В общем не плохой отель. Рядом магазин с такими элементами как в 7/11
F.M. Mende
獨自出遊 標準房
入住於2025年02月
5.0
超讚
評價於:2025年03月12日
I stay at Royal Nakara whenever I go to Krabi, and depending on availability. I love the staff, the spacious rooms, the location - literally, less than a minute's walk away to a fully-equipped gymnasium - and the less-cluttered and quiet environment. Restaurants and the beach are just down the road.
I've already booked a room for another stay in September/October.
訪客用戶
夫妻/情侶出遊 標準房
入住於2025年01月
4.5
很好
評價於:2025年01月18日
Девушки с ресепшена доброжелательные, как могут стараются помочь в решении проблем. Но уборка плохая. Заехали только в номер- чужие волосы по полу валяются. Пыль на поверхностях, пыль в ванной на рейках и плинтусах, начинает образовываться плесень в ванной. Можно же хотя бы два раза в месяц нормально убраться от пыли и номер будет выглядеть опрятнее.
Сам номер большой, на балконе стулья это плюс.
Фена не было, если пользуетесь - везите свой.
За свои деньги неплохо.
訪客用戶
家庭出遊 豪華房
入住於2025年01月
3.2
評價於:2025年01月15日
-배낭여행에 적합
-숙소 방 크기와 침대가 큼
-오래된 숙소임
아이와 함께 3명자기 넓은 숙소였습니다
화장실 깨끗하지만 샤워실 줄눈은 오래되었습니다
전반적으로 저렴한 가격에 묶기 좋습니다
Shubh Jain
夫妻/情侶出遊 標準房
入住於2024年03月
3.2
評價於:2024年03月13日
Although I booked it for 4 days, at the last day lady got really rude for no reason and said if you check out at 12.10PM instead of 12.00 PM you will have to pay 50 bhat extra.
& When I requested for sugar pouch which are completely with the room, she rudely Said No for more sugar.
Although pool is nice, but the hotel construction is old.
奧南皇家納卡拉酒店
(Royal Nakara Ao Nang)附近飯店推薦
常見問題
奧南皇家納卡拉酒店的入住和退房時間是什麼?
入住時間:14:00-19:00 退房時間:07:00-12:00
奧南皇家納卡拉酒店是否提供早餐?
飯店提供早餐。
奧南皇家納卡拉酒店提供哪些設施及服務?
潛水,停車場,SPA,24小時服務
奧南皇家納卡拉酒店附近有什麼熱門景點?
奧南藍龍人妖秀(約0.7公里),奧南海灘(約1.3公里),Railay West Beach(約3.6公里)
訪客用戶
家庭出遊
標準房
入住於2025年01月
Putijiayeguojiang
獨自出遊
高級房
入住於2025年02月
BipinJ
獨自出遊
高級房
入住於2025年03月
Mebseyyy
夫妻/情侶出遊
標準房
入住於2025年02月
Оксана Мусинова
夫妻/情侶出遊
豪華房
入住於2024年11月
訪客用戶
夫妻/情侶出遊
豪華房
入住於2025年02月
F.M. Mende
獨自出遊
標準房
入住於2025年02月
訪客用戶
夫妻/情侶出遊
標準房
入住於2025年01月
訪客用戶
家庭出遊
豪華房
入住於2025年01月
Shubh Jain
夫妻/情侶出遊
標準房
入住於2024年03月
訪客用戶
家庭出遊 標準房
入住於2025年01月
Putijiayeguojiang
獨自出遊 高級房
入住於2025年02月
BipinJ
獨自出遊 高級房
入住於2025年03月
Mebseyyy
夫妻/情侶出遊 標準房
入住於2025年02月
Оксана Мусинова
夫妻/情侶出遊 豪華房
入住於2024年11月
訪客用戶
夫妻/情侶出遊 豪華房
入住於2025年02月
F.M. Mende
獨自出遊 標準房
入住於2025年02月
訪客用戶
夫妻/情侶出遊 標準房
入住於2025年01月
訪客用戶
家庭出遊 豪華房
入住於2025年01月
Shubh Jain
夫妻/情侶出遊 標準房
入住於2024年03月