I had a very disappointing experience on New Year’s Eve 2025. My overnight stay was so unpleasant that I ended up checking out at 1:00 a.m. despite checking in at 8:00 p.m. After enjoying the dinner buffet at the restaurant, I entered the room for the first time at 1:00 a.m., only to be greeted by a spider with many legs and a photo frame covered in spider webs on the wall.
The spider was actively moving around, and we were worried it might come near us while we slept. I immediately reported this to the reception, hoping to switch to a better room. Unfortunately, they only offered to clean the room rather than provide a replacement or cancellation option, which was disappointing but understandable.
The room’s overall condition was also subpar, with an uncomfortable smell that made the stay even worse. It was not the New Year’s experience I had hoped for.
Joshua Clement Lo
家庭出遊
主樓雙床中套房
入住於2024年12月
3.5
評價於:2025年02月05日
We had a pleasant stay, thanks to the friendly and hospitable staff. Our room in the Main Resort was spacious with a large toilet and a balcony, but it could benefit from some minor refurbishments. We noticed loose flooring with sharp edges and an ageing sofa that required attention. The cold weather may have contributed to a slightly damp and mouldy atmosphere in the room. Unfortunately, we experienced itchiness after sleeping on the bed and sofa, suggesting the possible presence of bed bugs. Breakfast was simple yet sufficient. Overall, it’s a decent resort with great potential, provided they address these maintenance concerns. However, given the price we paid, we expected a higher standard, making it feel slightly overpriced.
訪客用戶
家庭出遊
標準花園房玫瑰別墅1
入住於2025年01月
3.5
評價於:2025年01月11日
The service provided was excellent, the rooms were dated and could be updated. The views were amazing, though driving up by yourself is quite daunting, especially when driving in the dark as there isn’t any lighting along the road. Definitely worth a stay at Kokol Haven Resort.
訪客用戶
夫妻/情侶出遊
標準花園房玫瑰別墅1
入住於2025年01月
5.0
超讚
評價於:2025年01月22日
Excellent service, amenities and breakfast. Recommend place to visit!
Nur Asheeqa
夫妻/情侶出遊
標準花園房玫瑰別墅1
入住於2024年12月
5.0
超讚
評價於:2025年01月01日
Everything was amazing, the weather was nice can even witness both sunset and sunrise.
izZati D miZzu
家庭出遊
入住於2024年09月
5.0
超讚
評價於:2024年09月30日
accomodating staff and beautiful hotel. satisfied with the services. buffet is simple but fulfilling.
匿名用戶
家庭出遊
標準花園房玫瑰別墅1
入住於2024年08月
5.0
超讚
評價於:2024年08月11日
Kokol Haven Resorts ( KHR) is built on one of the most unique location in Sabah. It sits astride on the Cocker Range, at 2400 ft above the sea level and provides a cool 24 to 26 celcius , mediterrian climate all year round.
Everything amazing..superb
訪客用戶
家庭出遊
標準花園房玫瑰別墅1
入住於2025年01月
3.5
評價於:2025年01月21日
Best place for both sunrise and sunset
tcherry
與好友旅遊
標準花園房玫瑰別墅1
入住於2024年06月
5.0
超讚
評價於:2024年08月14日
view sunset cantik. bilik okay okay saja stay satu malam. dari bilik ni boleh tengok sunrise pulak. jangan lupa bangun awal okay boleh brisk walk pagi-pagi hirup udara nyaman sambil tunggu sunrise dan view gunung kinabalu walaupun jauh saja tapi cantikk.
I had a very disappointing experience on New Year’s Eve 2025. My overnight stay was so unpleasant that I ended up checking out at 1:00 a.m. despite checking in at 8:00 p.m. After enjoying the dinner buffet at the restaurant, I entered the room for the first time at 1:00 a.m., only to be greeted by a spider with many legs and a photo frame covered in spider webs on the wall.
The spider was actively moving around, and we were worried it might come near us while we slept. I immediately reported this to the reception, hoping to switch to a better room. Unfortunately, they only offered to clean the room rather than provide a replacement or cancellation option, which was disappointing but understandable.
The room’s overall condition was also subpar, with an uncomfortable smell that made the stay even worse. It was not the New Year’s experience I had hoped for.
Joshua Clement Lo
家庭出遊 主樓雙床中套房
入住於2024年12月
3.5
評價於:2025年02月05日
We had a pleasant stay, thanks to the friendly and hospitable staff. Our room in the Main Resort was spacious with a large toilet and a balcony, but it could benefit from some minor refurbishments. We noticed loose flooring with sharp edges and an ageing sofa that required attention. The cold weather may have contributed to a slightly damp and mouldy atmosphere in the room. Unfortunately, we experienced itchiness after sleeping on the bed and sofa, suggesting the possible presence of bed bugs. Breakfast was simple yet sufficient. Overall, it’s a decent resort with great potential, provided they address these maintenance concerns. However, given the price we paid, we expected a higher standard, making it feel slightly overpriced.
訪客用戶
家庭出遊 標準花園房玫瑰別墅1
入住於2025年01月
3.5
評價於:2025年01月11日
The service provided was excellent, the rooms were dated and could be updated. The views were amazing, though driving up by yourself is quite daunting, especially when driving in the dark as there isn’t any lighting along the road. Definitely worth a stay at Kokol Haven Resort.
訪客用戶
夫妻/情侶出遊 標準花園房玫瑰別墅1
入住於2025年01月
5.0
超讚
評價於:2025年01月22日
Excellent service, amenities and breakfast. Recommend place to visit!
Nur Asheeqa
夫妻/情侶出遊 標準花園房玫瑰別墅1
入住於2024年12月
5.0
超讚
評價於:2025年01月01日
Everything was amazing, the weather was nice can even witness both sunset and sunrise.
izZati D miZzu
家庭出遊
入住於2024年09月
5.0
超讚
評價於:2024年09月30日
accomodating staff and beautiful hotel. satisfied with the services. buffet is simple but fulfilling.
匿名用戶
家庭出遊 標準花園房玫瑰別墅1
入住於2024年08月
5.0
超讚
評價於:2024年08月11日
Kokol Haven Resorts ( KHR) is built on one of the most unique location in Sabah. It sits astride on the Cocker Range, at 2400 ft above the sea level and provides a cool 24 to 26 celcius , mediterrian climate all year round.
Everything amazing..superb
訪客用戶
家庭出遊 標準花園房玫瑰別墅1
入住於2025年01月
3.5
評價於:2025年01月21日
Best place for both sunrise and sunset
tcherry
與好友旅遊 標準花園房玫瑰別墅1
入住於2024年06月
5.0
超讚
評價於:2024年08月14日
view sunset cantik. bilik okay okay saja stay satu malam. dari bilik ni boleh tengok sunrise pulak. jangan lupa bangun awal okay boleh brisk walk pagi-pagi hirup udara nyaman sambil tunggu sunrise dan view gunung kinabalu walaupun jauh saja tapi cantikk.
Shanghailaileyijing20duonianmanxiguandasuanzhunbeizhongguolvyou
家庭出遊
入住於2024年03月
訪客用戶
夫妻/情侶出遊
標準花園房玫瑰別墅1
入住於2024年12月
Joshua Clement Lo
家庭出遊
主樓雙床中套房
入住於2024年12月
訪客用戶
家庭出遊
標準花園房玫瑰別墅1
入住於2025年01月
訪客用戶
夫妻/情侶出遊
標準花園房玫瑰別墅1
入住於2025年01月
Nur Asheeqa
夫妻/情侶出遊
標準花園房玫瑰別墅1
入住於2024年12月
izZati D miZzu
家庭出遊
入住於2024年09月
匿名用戶
家庭出遊
標準花園房玫瑰別墅1
入住於2024年08月
訪客用戶
家庭出遊
標準花園房玫瑰別墅1
入住於2025年01月
tcherry
與好友旅遊
標準花園房玫瑰別墅1
入住於2024年06月
Shanghailaileyijing20duonianmanxiguandasuanzhunbeizhongguolvyou
家庭出遊
入住於2024年03月
訪客用戶
夫妻/情侶出遊 標準花園房玫瑰別墅1
入住於2024年12月
Joshua Clement Lo
家庭出遊 主樓雙床中套房
入住於2024年12月
訪客用戶
家庭出遊 標準花園房玫瑰別墅1
入住於2025年01月
訪客用戶
夫妻/情侶出遊 標準花園房玫瑰別墅1
入住於2025年01月
Nur Asheeqa
夫妻/情侶出遊 標準花園房玫瑰別墅1
入住於2024年12月
izZati D miZzu
家庭出遊
入住於2024年09月
匿名用戶
家庭出遊 標準花園房玫瑰別墅1
入住於2024年08月
訪客用戶
家庭出遊 標準花園房玫瑰別墅1
入住於2025年01月
tcherry
與好友旅遊 標準花園房玫瑰別墅1
入住於2024年06月