Homi Breeze at Sutera Avenue (Homi Breeze at Sutera Avenue)

I am writing to express my dissatisfaction with a recent stay at your property in Kota Kinabalu, which was unfortunately marked by repeated electrical failures, poor sleep conditions, and an overall lack of comfort. We checked in around 9:20 PM. At approximately 10:30 PM, after switching off the lights and preparing to sleep, I heard unusual sounds. Upon checking, I discovered that the emergency light had turned on and the air-conditioning was no longer functioning. I immediately contacted your service number and requested urgent assistance. While waiting, I noticed that the ceiling manhole near our room entrance was partly open, revealing an NCB switch board. Around 11:00 PM, a technician arrived and spent some time restoring the power. When asked about the cause and whether it might recur, he explained that the door card had not been properly placed. This explanation was confusing, as the power had initially turned on without issue. After the technician left, we were too exhausted and fell asleep—only to be awakened later by extreme heat, lack of ventilation, and a severe headache. It was then that I realized the power had 訂房網站ped again, though I do not know exactly when it occurred. This second outage was not only inconvenient but physically distressing. Due to the discomfort and lack of sleep, we were forced to check out early at around 5:00 AM and head directly to the airport. Additionally, I would like to highlight the poor condition of the mattresses provided. We ended up laying blankets directly on the raised tatami platform and pushed the three mattresses aside, as they were in unacceptable condition and unsuitable for rest. This experience was far below expectations and not reflective of the standards your guests deserve. I urge your team to investigate these issues thoroughly and take corrective measures to ensure future guests are not subjected to similar discomfort and safety concerns.

性價比值：高 呢兩日住雙人房 你話十分乾淨唔係架喇，但可以接受既程度 雖然唔算大，但係係足夠（帶一個細喼行走的人） 房電視可以駁到youtube😂唔使驚悶 對面就imago，雖然唔係百分百中心位置 但都會onlist左佢 洗次乾衣係正住個層，方便，但真係多人用😂揀時間排隊 P.s 離開時漏左件衫，夜晚先記得what CS ，好彩無丟到

其實剛開始在國內的時候刷這個酒店，感覺中國人評論很少，當時訂這個酒店的時候我都有點不太想訂，因為評價少，還有是自助酒店感覺不習慣。 結果我到了驚呆我了，這個酒店都在馬路邊，一點都不偏，然後周圍特別熱鬧還有吃，特別是旁邊還有一家源茶室完全不用特意打車去加雅街吃源茶室，地理位置簡直都是優點，離機場進，離加雅街進，打車去丹絨沙灘也很近。 雖然是自助的酒店，但是真的很方便，就是你進大門直接輸入密碼鎖進去就行了，然後到你房間門口之後有一個鎖箱，你輸密碼拿房卡就可以，非常非常簡單完全適合愛人不想和別接觸哈哈，很安全，主要是環境衞生真的實在是太好了，非常乾淨非常安靜主要是很乾凈還很寬闊，第一次體驗自助酒店，簡直就是愛上以後有機會去雅餅，我還會繼續住他家酒店，家人們真的環境好又方便，地理位置好主要是住的環境好很舒適，特意回國才來評價，因為發現在中國刷顯示IP中國的都特別少所以我同意回來評價。 還有他家客服是24小時的就你晚上很晚給他發消息，他都可以立馬回你打車去機場的話就很便宜，但是如果酒店給你安排的接機屬實是有點小貴了哈哈 很不錯，很不錯，非常非常滿意，這次我去馬來西亞旅遊，住的三個酒店，我覺得這個是非常好的一個酒店

公寓位置距離機場較近，一出門就可以看到飛機降落，我覺得也是一個不錯的景色，自助入住很方便，但是入口比較難找，還有密碼對不上，幸好客服24小時都在，順利入住了。房間雖然不大，但夠用。

自助辦理入住的 環境：離市區都很近還有機場，樓下就有吃的，很方便 衞生：很乾凈，性價比很高，很推薦 服務：他們一天衹提供一次服務，所以這塊還是希望加強一下

這比較偏公寓式Hotel!全部採自助入房⋯光解碼也是玩了一陣🤣 一人一張床，互不幹擾，只是床偏軟⋯但還蠻舒適😀 此外樓下整排店家，對面百貨，不怕餓死⋯⋯算是方便的點，只不過離機場不算遠，可以聽到飛機聲跟外面車聲。 #怕吵的不適合

Room lack maintainance , wooden floor chips and cracked, toilet bowl loosen , there is no fridge

Strategically located at Sutera Avenue, just opposite the Imago Shopping Mall, accessible by the pedestrian bridge, Sutera Avenue also have many restaurants and convenience shops, the self check in and out is easy, and is 10 mins driving distance to the airport

The room is annoying as there is a few compressor just beside the room. And the sound non stop for 24hours. It’s kinda annoying to sleep. Cleanness wise, still have room to improve, as we found there is a lot of hairs.. and some spider web

Super easy self check-in and check-out. Room is clean with complete toiletries provided.