艾爾斯度假村 (Al's Resort)

飯店位置很好，整體入住體驗很不錯，飯店人員都很友善，泳池下午會有DJ放音樂，很放鬆舒服的好地方~~~

地理位置優越，去海邊1分鐘，去購物中心5分鐘步行，周邊飯館很多，晚上很安靜，就是週末酒吧音樂聲很大，但不影響休息，沒什麼再奢求的了。

房間乾淨衞生，佈局合理，空調可以24小時使用，院子錯落有致，泳池清轍乾淨，地理位置很好，離大型購物中心及查汶海灘都很近，性價比很高，非常棒的一家酒店。

單身女性不要入住，門沒有安全鎖，空調比發電機聲音還大，超多蚊子，非常簡陋，我住了一晚，第二晚要求退了！和國內縣城100多那種很老的酒店差不多

地方方便整潔 服務台服務態度良好

Great resort, clean rooms, good amenities , good price! 2 pools , beach bar , nice restaurant Perfect location 👍🏻 right on the beach next to Lip smackers bar. Resort also has a good happy hour every evening with live music. We stayed there when it was raining and we were provided with huge umbrellas👍🏻 Definitely staying there again

We had a very bad experience at this hotel, the room that was given to us is not the room that we booked! We came 2 hours early prior to our check in time, they told us that our room was upgraded!! Showed us the breakfast coupon with the room number on it! Take note we haven’t check in yet!? they ask us to wait as the room not ready yet, when we get back they told us that the room wasn’t available so they move us at the cheapest room for what i know i argued with katty from front desk who is unprofessional to handle guest needs! She told me why i can booked 4 nights at 訂房網站.com but they only had 1 night available! I ask for manager in charge she told me not around???? we wanted to move to another hotel and cancel everything but told us it will takes about a month to reimburse the money and not sure if we get 100% money back so we decided to stay instead, Gigi gave us meal voucher as compensation but this is not about giving free to guest! Its about the satisfactory of the guest stay! Staff are not attentive, i will NOT recommend the breakfast buffet! there are lots of restaurants nearby that you can get a better service, and great tasty foods… they don’t change the bedsheets before i left the room put the bedsheets on the floor as indication i even called front desk when we get back in the afternoon i saw the same bedsheets they put on the bed… this is ridiculous! i had skin rashes i thought it was because of the sun but not! Behind our room is the staff ground they are loud!! If you are a big size or tall person you cannot seat in the toilet bowl…🤦🏼♀️

We were in the old part, a genuine throwback in tbe seventies 😄 After a shower it was a complete flooding of the room. 😄 Unfortunately the hotel is running down. It's very sad because there's potential. The hotel beach was the best part.

Wir hatten einen schönen Aufenthalt. Wir durften sogar schon bevor wir einchecken konnten den Poolbereich und den Strandzugang nutzen. Ausserdem ist das Hotel optimal gelegen, direkt am Strand, der Main street sowie dem central Samui. An sich ist die Anlage schön, an manchen Stellen herrscht jedoch Renovierungsbedarf.

Расположение отличное, на первой линии от моря и совсем рядом от Central. Красивый вид на бассейн. Бронировали два номера одинаковых, но почему то они отличались, один был просторнее с креслами, второй совсем маленький. Все устаревшее. Завтрак никакой и кофе невкусный