舊燈塔布里斯託酒店 (Old Lighthouse Bristow Hotel , Fort Kochi)

Old historic house but no maintenance no service at this level. Close to army area with cabin firings,pity breakfast, dirty outside area (forget the outdoor swimming pool;( Too expensive for this

Very poorly maintained property. There were cob webs in our room. Bed sheet was stained. Room was stinking. The main lady manager always denied initially and only helped when we insisted. Extremely bad customer service by the lady manager.

Room was good , staff was excellent , location really awesome. Morning breakfast was only either poori bhaji , oothappam, coffee and omelette came after lot of reluctance . No running hot water . Hard Water only available in the wash room for bathing .

All good with everything Food was decent Ambience was excellen Breakfast service needs a lot of improvement

Nice Old vintage residence very well located ***** the sea but looking a bit abandoned. The place is surrounded by some old barbed wire and a metallic fence. The hotel is lacking of maintenance and would deserve some minor improvements that would make the place a must and would justify the price ! (For example replacing the grass and the clay floor of the garden with some nice stone which would avoid the dust everywhere, replacing the KingFisher sunshades of the pool, full of bird poops by some nice discrete sunshades who would immediately give another global effect, etc...).

Location 5 star- beach , water metro, ferry, and all imp sites are easily accessible…. Watching big ships is a treat Rooms needs some upgradation …. Not worth for charges Doors problem ….. Food okay Staff good

Property location is superb for travelers wanting to sit inside the property and enjoy the SEA VIEW and equally superb for travelers wanting to go to SEA Beach in 2mins walk. Food, Amenities, Service and Staff all good. Staff Ms. Ammy, Tony, Rajesh ( the female and male staff serving in Restaurant were very smiling and helpful) . from mine side overall 4.2 Rating, to EARN 5 Rating the staff need to be further trained by Management and senior staff and checklists to be putup and followed by them for each transaction involving the WOW factor to guests expectation from various geographies of India and world. Best of Luck Property location is superb for travelers wanting to sit inside the property and enjoy the SEA VIEW and equally superb for travelers wanting to go to SEA Beach in 2mins walk. Food, Amenities, Service and Staff all good. Staff Ms. Ammy, Tony, Rajesh ( the female and male staff serving in Restaurant were very smiling and helpful) . from mine side overall 4.2 Rating, to EARN 5 Rating the staff need to be further trained by Management and senior staff and checklists to be putup and followed by them for each transaction involving the WOW factor to guests expectation from various geographies of India and world. Best of Luck

Food was good property maintenance - average may suit for nri s as the charges are little high

The place was calm and nice especially villa no 10 o stayed was on the face of the beach all night i could hear the spund of waves it was fascinating and the management and the service staff were very very sweet and simple. U font feel like a hotel u feel like a neighborhood they are so simple and nice people but the pool was very cold may b due to winter.

Very bad experience. Gutter was leaking below the washroom sink. Shower was painfully slow. Property not maintained. Dump between the restaurant and the ocean. Overpriced.