Cleanliness - The room was fantastic, spotless in fact, 5/5.
Location - I give this 3/5 because the hotel is located at a beautiful beach. However, the street around the hotel has nothing else on it (not the fault of the hotel obviously). The beach itself is beautiful, I will repeat, but only immediately in front of the hotel. The rest of the beach is very dirty.
Service - This is where this hotel becomes a real disaster, and if I could I would give this section 0/5. We checked in around 11pm to 11:30pm. The staff came to the counter while watching a movie on his phone and left the movie playing full volume whilst looking for our key. After a very long process of checking the computer he led us to a room. He stumbled a lot on his way and appeared drunk. When we got to the room, he looked inside and told us it was already occupied. He told us that our room had been sold to someone else because we were late checking in and led us back to the reception where he walked off somewhere without telling us any more information. We stayed at the reception and used the bathroom facilities in the meantime. I also proceeded to contact 訂房網站 dot com's customer support to let them know about the issue. After a while had passed he came back and walked past us to the bathroom. After coming out of the bathroom he led us to a new room and told us that this room was now available. The whole thing was bizarre and we were caused to worry unnecessarily by being told that we didn't have a room. I cannot think of any justification for his actions and it started off the stay at this hotel very poorly.
Amenities - The amenities provided by the hotel were adequate. They included a bottle of water in the room. I do like when hotels provide toothbrushes and other smaller things so that would be the difference between me providing a 4/5 and a 5/5 for this part.
Cleanliness - The room was fantastic, spotless in fact, 5/5.
Location - I give this 3/5 because the hotel is located at a beautiful beach. However, the street around the hotel has nothing else on it (not the fault of the hotel obviously). The beach itself is beautiful, I will repeat, but only immediately in front of the hotel. The rest of the beach is very dirty.
Service - This is where this hotel becomes a real disaster, and if I could I would give this section 0/5. We checked in around 11pm to 11:30pm. The staff came to the counter while watching a movie on his phone and left the movie playing full volume whilst looking for our key. After a very long process of checking the computer he led us to a room. He stumbled a lot on his way and appeared drunk. When we got to the room, he looked inside and told us it was already occupied. He told us that our room had been sold to someone else because we were late checking in and led us back to the reception where he walked off somewhere without telling us any more information. We stayed at the reception and used the bathroom facilities in the meantime. I also proceeded to contact 訂房網站 dot com's customer support to let them know about the issue. After a while had passed he came back and walked past us to the bathroom. After coming out of the bathroom he led us to a new room and told us that this room was now available. The whole thing was bizarre and we were caused to worry unnecessarily by being told that we didn't have a room. I cannot think of any justification for his actions and it started off the stay at this hotel very poorly.
Amenities - The amenities provided by the hotel were adequate. They included a bottle of water in the room. I do like when hotels provide toothbrushes and other smaller things so that would be the difference between me providing a 4/5 and a 5/5 for this part.
SHAUK MAY
朋友出遊
豪華海景轉角房
入住於2024年05月
訪客用戶
朋友出遊
班西里小屋
入住於2024年02月
訪客用戶
獨自出遊
豪華海景轉角房
入住於2023年03月
Miss-Sabrina
家庭出遊
家庭套房
入住於2023年07月
Taiguotonglizi
商務出差
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入住於2022年06月
LinPai
朋友出遊
豪華花園景觀房
入住於2024年03月
Waraporn Somboondee
朋友出遊
班西里小屋
入住於2024年04月
choochai
家庭出遊
豪華海景轉角房
入住於2024年05月
MJ98
夫妻/情侶出遊
班西里小屋
入住於2024年04月
ครอบครัวที่มีเด็กเล็ก
家庭出遊
班西里小屋
入住於2023年10月
SHAUK MAY
朋友出遊 豪華海景轉角房
入住於2024年05月
訪客用戶
朋友出遊 班西里小屋
入住於2024年02月
訪客用戶
獨自出遊 豪華海景轉角房
入住於2023年03月
Miss-Sabrina
家庭出遊 家庭套房
入住於2023年07月
Taiguotonglizi
商務出差 班西里小屋
入住於2022年06月
LinPai
朋友出遊 豪華花園景觀房
入住於2024年03月
Waraporn Somboondee
朋友出遊 班西里小屋
入住於2024年04月
choochai
家庭出遊 豪華海景轉角房
入住於2024年05月
MJ98
夫妻/情侶出遊 班西里小屋
入住於2024年04月
ครอบครัวที่มีเด็กเล็ก
家庭出遊 班西里小屋
入住於2023年10月