We had an amazing stay at Magic Moment Resort and Kids Club! After spending our first night here, the kids didn’t want to leave and asked to stay for a second night. Unfortunately, the hotel was fully booked during check-out. However, later that day, a room became available, and we were thrilled to be able to extend our stay.
Upon check-in, I was asked for a $100 deposit via credit card. However, I hadn’t received the deposit back from the previous night. The incredibly friendly check-in staff immediately checked and "reused" the deposit from the first night. At checkout, the deposit was refunded promptly, and it appeared in my European account just minutes later.
The second stay was just as fantastic as the first. The staff is incredibly kind, and we had a different room this time, which was just as clean and in excellent condition. The breakfast was once again wonderful, with a slightly different selection compared to the previous day. The hotel staff works tirelessly to ensure everyone has an enjoyable experience. This morning, due to Christmas, we were surprised with a visit from Mickey Mouse, who danced a few Christmas songs with the kids and posed for photos with them. It’s clear that this hotel is all about family, friendship, and a lot of love.
Once again, a well-deserved 10+ and a Merry Christmas to all the staff! Thank you for making our stay so memorable.
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I hope this captures the essence of your experience!
L'hotel en general est bien et le concept pour les enfants est bien mais le dejeuner est tres pauvre en options et les chambres dhotel sont nettoyer seulement chaque 3 jours.
Breakfast is okay but not many choices
Hotel is clean and comfortable
but check in service not good
訪客用戶
家庭出遊
入住於2023年11月
5.0
超讚
評價於:2023年11月17日
Perfecto para familias
訪客用戶
家庭出遊
Room, 2 Queen Beds, Non Smoking (Playground Side)
入住於2026年05月
3.0
評價於:2026年05月06日
The staff provided excellent service — the front desk team and cafeteria personnel were all friendly and attentive.
However, the breakfast included in the room rate was deeply disappointing: boiled eggs that seemed straight out of the year 2000, soggy steamed vegetables, rubbery meatballs, and low-quality cereals. The only edible options were bread and Mickey Mouse waffles, but even those fell short since there was no butter, bacon, ham, or cheese available.
The room cleanliness was also a concern. The floors had not been vacuumed, and the bed sheets appeared to be dirty — or at minimum, not freshly laundered.
匿名用戶
夫妻/情侶出遊
入住於2025年07月
4.0
評價於:2025年07月30日
The breakfast was normal. Room was normal. Price was cheap.
訪客用戶
家庭出遊 Elite Room, 1 King Bed, Non Smoking
入住於2026年03月
1.0
評價於:2026年03月11日
非常臟,他們把垃圾袋放在床上導致我全身過敏,答應換床單也沒換。我們當晚就退房走人了。
匿名用戶
家庭出遊
入住於2024年12月
5.0
超讚
評價於:2024年12月25日
We had an amazing stay at Magic Moment Resort and Kids Club! After spending our first night here, the kids didn’t want to leave and asked to stay for a second night. Unfortunately, the hotel was fully booked during check-out. However, later that day, a room became available, and we were thrilled to be able to extend our stay.
Upon check-in, I was asked for a $100 deposit via credit card. However, I hadn’t received the deposit back from the previous night. The incredibly friendly check-in staff immediately checked and "reused" the deposit from the first night. At checkout, the deposit was refunded promptly, and it appeared in my European account just minutes later.
The second stay was just as fantastic as the first. The staff is incredibly kind, and we had a different room this time, which was just as clean and in excellent condition. The breakfast was once again wonderful, with a slightly different selection compared to the previous day. The hotel staff works tirelessly to ensure everyone has an enjoyable experience. This morning, due to Christmas, we were surprised with a visit from Mickey Mouse, who danced a few Christmas songs with the kids and posed for photos with them. It’s clear that this hotel is all about family, friendship, and a lot of love.
Once again, a well-deserved 10+ and a Merry Christmas to all the staff! Thank you for making our stay so memorable.
---
I hope this captures the essence of your experience!
L'hotel en general est bien et le concept pour les enfants est bien mais le dejeuner est tres pauvre en options et les chambres dhotel sont nettoyer seulement chaque 3 jours.
Breakfast is okay but not many choices
Hotel is clean and comfortable
but check in service not good
訪客用戶
家庭出遊
入住於2023年11月
5.0
超讚
評價於:2023年11月17日
Perfecto para familias
訪客用戶
家庭出遊 Room, 2 Queen Beds, Non Smoking (Playground Side)
入住於2026年05月
3.0
評價於:2026年05月06日
The staff provided excellent service — the front desk team and cafeteria personnel were all friendly and attentive.
However, the breakfast included in the room rate was deeply disappointing: boiled eggs that seemed straight out of the year 2000, soggy steamed vegetables, rubbery meatballs, and low-quality cereals. The only edible options were bread and Mickey Mouse waffles, but even those fell short since there was no butter, bacon, ham, or cheese available.
The room cleanliness was also a concern. The floors had not been vacuumed, and the bed sheets appeared to be dirty — or at minimum, not freshly laundered.
匿名用戶
夫妻/情侶出遊
入住於2025年07月
4.0
評價於:2025年07月30日
The breakfast was normal. Room was normal. Price was cheap.
魔法時刻兒童俱樂部度假村
(Magic Moment Resort and Kids Club)附近飯店推薦
訪客用戶
家庭出遊
Elite Room, 1 King Bed, Non Smoking
入住於2026年03月
匿名用戶
家庭出遊
入住於2024年12月
匿名用戶
夫妻/情侶出遊
入住於2025年01月
訪客用戶
商務出差
Elite Room, 1 King Bed, Non Smoking
入住於2026年02月
訪客用戶
家庭出遊
入住於2025年07月
匿名用戶
家庭出遊
入住於2024年12月
訪客用戶
夫妻/情侶出遊
入住於2023年11月
訪客用戶
家庭出遊
入住於2023年11月
訪客用戶
家庭出遊
Room, 2 Queen Beds, Non Smoking (Playground Side)
入住於2026年05月
匿名用戶
夫妻/情侶出遊
入住於2025年07月
訪客用戶
家庭出遊 Elite Room, 1 King Bed, Non Smoking
入住於2026年03月
匿名用戶
家庭出遊
入住於2024年12月
匿名用戶
夫妻/情侶出遊
入住於2025年01月
訪客用戶
商務出差 Elite Room, 1 King Bed, Non Smoking
入住於2026年02月
訪客用戶
家庭出遊
入住於2025年07月
匿名用戶
家庭出遊
入住於2024年12月
訪客用戶
夫妻/情侶出遊
入住於2023年11月
訪客用戶
家庭出遊
入住於2023年11月
訪客用戶
家庭出遊 Room, 2 Queen Beds, Non Smoking (Playground Side)
入住於2026年05月
匿名用戶
夫妻/情侶出遊
入住於2025年07月