Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.
DuttonPaul
獨自出遊
古典間 - 帶雙人床
入住於2023年10月
4.2
很好
評價於：2023年11月09日
Great hotel, good location and attentive staff
訪客用戶
家庭出遊 家庭房， 多張床 （Classic）
入住於2024年02月
4.2
很好
評價於：2024年02月15日
家庭房好滿意，房間大👍
VaughanSarah
家庭出遊 古典間 - 帶雙人床
入住於2023年04月
3.7
評價於：2023年04月17日
Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.
訪客用戶
家庭出遊
家庭房， 多張床 （Classic）
入住於2024年02月
VaughanSarah
家庭出遊
古典間 - 帶雙人床
入住於2023年04月
DuttonPaul
獨自出遊
古典間 - 帶雙人床
入住於2023年10月
訪客用戶
家庭出遊 家庭房， 多張床 （Classic）
入住於2024年02月
VaughanSarah
家庭出遊 古典間 - 帶雙人床
入住於2023年04月
DuttonPaul
獨自出遊 古典間 - 帶雙人床
入住於2023年10月