城堡酒店 (Castle Inn)

I recently stayed at Castle Inn Hotel in Khandwa and I must say that while certain aspects were commendable, the presence of cockroaches in my room made for a highly unpleasant experience. Firstly, I would like to mention that the hotel's infrastructure was impressive. The exteriors were well-maintained and the interior décor was pleasing to the eye. Additionally, its proximity to the railway station was a major convenience, especially for a weary traveler like myself. The hotel staff was generally polite and helpful. They assisted me with my luggage and promptly addressed any concerns or queries I had. However, despite their assistance, the persistent issue of cockroaches in my room overshadowed the positive aspects of my stay. On my first night, I observed several cockroaches scurrying around the room. I immediately brought this to the attention of the hotel staff, hoping for a quick resolution. Disappointingly, the next night, these unwanted guests made another appearance, crawling on the bed itself. I was appalled by this lack of hygiene and cleanliness. In an attempt to provide evidence of the situation, I even took photographs of the cockroaches and shared them with the hotel staff. Unfortunately, my efforts seemed to be in vain as the insects were still present the following day. To make matters worse, during my stay, I discovered a cockroach in my tea pot after drinking tea. This was the last straw for me, as it caused me immense disgust and further contributed to my negative experience. I must express my disappointment and mention that this incident has soured my perception of both Castle Inn Hotel and the booking. While I understand that glitches and issues can occur, the presence of cockroaches indicates a significant oversight in the hotel's cleanliness and hygiene standards.

Room is not clean and he was provided single bed. Bed size is to small. Like train berth. . I am not sleeping comfortable.

Staying at this hotel was an absolute delight! From the moment we arrived, the staff greeted us with warm smiles and exceptional hospitality that truly made us feel at home. The service was top-notch, with every request handled promptly and professionally. The entire property was sparkling clean, hygienic, and beautifully maintained, creating a relaxing and luxurious atmosphere. And let’s not forget the food — it was the star of the stay! Every dish was bursting with flavor, perfectly cooked, and presented with care. The taste was simply mind-blowing — a true treat for the senses! Overall, it was a five-star experience in every sense, and I’d gladly come back again.

Very nice service, entire staff including the receptionist, service guys, security guards all of them were very welcoming and hospitality, food, cleanliness & hygiene was top notch, pretty much like a good 3-4 star hotel. If anyone travelling to Khandwa should definitely prefer to stay here.

Comfort stay, Good staff , delicious food, service was nice. Location was also near to bus stand and railway station

Comfortable and peaceful stay. Food & Connectivity is also good. Overall good experience 5 *****

Very much happy with the stay, it's peaceful & comfortable. Happy with the service and the attention they give to their guests.

Location was perfect as it is nearer to railway station. Also the facility and service was quick and good and the food was also good. So overall it was a nice experience for me.

It was pleasant stay, the staff was very curtious and helpful. Clean and hygenic hotel. Appreciate the room service who managed to serve Things in late night as well.

Helpful and friendly staff. I checked in late night and they allowed me for a late check-out till 01:15 pm next day. Hotel is located near railway station and in center of city which is good. Ambience, facilities are good. Hotel is near to other restaurants and shops as well. Also it has its own restaurant and nice service.