We had an amazing and relaxing stay! We truly loved it and had a wonderful night surrounded by serene nature. The view was absolutely beautiful — the lake is just right in front of the hotel!
The place is spotless and very well maintained. But what truly made our stay special was the incredible staff. A big shoutout to Mr. Ozu, the General Manager, for going the extra mile with his thoughtfulness! When he learned that we were heading to the ropeway the next day (and that there were no bus 訂房網站s on weekdays), he kindly offered us a ride. He was also genuinely concerned about our hike and overall safety — so heartwarming!
Since we didn’t get the dinner package and there was only one restaurant nearby that closed at 4 p.m., we decided to get a takeout for dinner. My friend also asked if there was a nearby café to buy a cake for my birthday, but there wasn’t any. Later that evening, after we came back from the onsen, someone knocked on our door and surprised us with a complimentary cake! They said it was because we didn’t have dinner and they wanted to celebrate my birthday. Awwww! Such a thoughtful and sweet gesture! 🎂💖
In the morning, Mr. Ozu even gave us taxi numbers and the bus schedule for Yumoto Onsen, making sure our travel plans went smoothly. Truly amazing hospitality — we felt so cared for and appreciated throughout our stay! 🌿✨
anhide
夫妻/情侶出遊
日式房
入住於2024年11月
3.2
評價於:2024年11月04日
仕方がないのですが、お部屋に水場が無いのが不便でした。他は問題ありません。
訪客用戶
夫妻/情侶出遊
入住於2023年11月
4.7
很棒
評價於:2023年11月16日
It’s very good especially for fishing
Gladventures
好友出遊 日式房
入住於2025年10月
5.0
超讚
評價於:2025年10月15日
We had an amazing and relaxing stay! We truly loved it and had a wonderful night surrounded by serene nature. The view was absolutely beautiful — the lake is just right in front of the hotel!
The place is spotless and very well maintained. But what truly made our stay special was the incredible staff. A big shoutout to Mr. Ozu, the General Manager, for going the extra mile with his thoughtfulness! When he learned that we were heading to the ropeway the next day (and that there were no bus 訂房網站s on weekdays), he kindly offered us a ride. He was also genuinely concerned about our hike and overall safety — so heartwarming!
Since we didn’t get the dinner package and there was only one restaurant nearby that closed at 4 p.m., we decided to get a takeout for dinner. My friend also asked if there was a nearby café to buy a cake for my birthday, but there wasn’t any. Later that evening, after we came back from the onsen, someone knocked on our door and surprised us with a complimentary cake! They said it was because we didn’t have dinner and they wanted to celebrate my birthday. Awwww! Such a thoughtful and sweet gesture! 🎂💖
In the morning, Mr. Ozu even gave us taxi numbers and the bus schedule for Yumoto Onsen, making sure our travel plans went smoothly. Truly amazing hospitality — we felt so cared for and appreciated throughout our stay! 🌿✨
Gladventures
好友出遊
日式房
入住於2025年10月
anhide
夫妻/情侶出遊
日式房
入住於2024年11月
訪客用戶
夫妻/情侶出遊
入住於2023年11月
Gladventures
好友出遊 日式房
入住於2025年10月
anhide
夫妻/情侶出遊 日式房
入住於2024年11月
訪客用戶
夫妻/情侶出遊
入住於2023年11月