I stayed at this hotel with my wife and two children during a two-night 訂房網站 to Karuizawa in early February
Location: The hotel was off a road with other larger hot spring resorts around 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow, sloped road to the hotel. The road was icy at this time of the year, so you must drive carefully. There is a large 7-eleven close by along with some local restaurants with good ratings.
Cleaniness: The hotel was quite old and worn. I think it was clean enough but many fittings were damaged or broken.
Service: I only saw two members of staff on the first day I was there: the receptionist and a lady who served dinner both who were quite elderly. The receptionist did not speak English but with Google Translate it was not a problem. He was polite and answered all our queries. Dinner and breakfast was included in our booking so we were served a nice Japanese meal. The waitress was able to communicate with us in Mandarin. Again she was very helpful.
Facilities: As previously stated, this hotel is very old and tired. The rooms were large but quite basic. All the furniture and fittings in the room were clean but very worn. I find the bedding on the Tatami floor quite uncomfortable but maybe it is because I am not used to it. As an Onsen hotel, there were hot springs in the basement. Apart from the usual male and female baths, there was also a family bath. The baths were very old. The tiles were and many of them had come off. In the male an female baths, you could bathe outdoors.
Overall: This hotel is very old. However, it is cheaper than other Onsen style hotels in the region. The staff are nice and you do get a real feel of what a traditional Japanese Onsen experience. I personally probably wouldn't stay there again but my family quite enjoyed the experience.
I stayed at this hotel with my wife and two children during a two-night 訂房網站 to Karuizawa in early February
Location: The hotel was off a road with other larger hot spring resorts around 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow, sloped road to the hotel. The road was icy at this time of the year, so you must drive carefully. There is a large 7-eleven close by along with some local restaurants with good ratings.
Cleaniness: The hotel was quite old and worn. I think it was clean enough but many fittings were damaged or broken.
Service: I only saw two members of staff on the first day I was there: the receptionist and a lady who served dinner both who were quite elderly. The receptionist did not speak English but with Google Translate it was not a problem. He was polite and answered all our queries. Dinner and breakfast was included in our booking so we were served a nice Japanese meal. The waitress was able to communicate with us in Mandarin. Again she was very helpful.
Facilities: As previously stated, this hotel is very old and tired. The rooms were large but quite basic. All the furniture and fittings in the room were clean but very worn. I find the bedding on the Tatami floor quite uncomfortable but maybe it is because I am not used to it. As an Onsen hotel, there were hot springs in the basement. Apart from the usual male and female baths, there was also a family bath. The baths were very old. The tiles were and many of them had come off. In the male an female baths, you could bathe outdoors.
Overall: This hotel is very old. However, it is cheaper than other Onsen style hotels in the region. The staff are nice and you do get a real feel of what a traditional Japanese Onsen experience. I personally probably wouldn't stay there again but my family quite enjoyed the experience.
Weng Tou
家庭出遊
日式房
入住於2025年02月
purple joyjoy BHJ
家庭出遊
日式房
入住於2024年12月
訪客用戶
與好友旅遊
日式房
入住於2024年11月
Kongkongwukongkong
家庭出遊
日式房
入住於2024年08月
Catpigb
家庭出遊
日式房
入住於2025年02月
匿名用戶
家庭出遊
入住於2024年03月
Chee Chai
家庭出遊
日式房
入住於2024年08月
Adam
家庭出遊
日式房
入住於2025年02月
Jantana
與好友旅遊
日式房
入住於2025年01月
skittles好味蕾
家庭出遊
入住於2023年01月
Weng Tou
家庭出遊 日式房
入住於2025年02月
purple joyjoy BHJ
家庭出遊 日式房
入住於2024年12月
訪客用戶
與好友旅遊 日式房
入住於2024年11月
Kongkongwukongkong
家庭出遊 日式房
入住於2024年08月
Catpigb
家庭出遊 日式房
入住於2025年02月
匿名用戶
家庭出遊
入住於2024年03月
Chee Chai
家庭出遊 日式房
入住於2024年08月
Adam
家庭出遊 日式房
入住於2025年02月
Jantana
與好友旅遊 日式房
入住於2025年01月
skittles好味蕾
家庭出遊
入住於2023年01月