Only stayed here for a night because we were taking next morning KTM to KL but the whole place vibe was great and I'm already planning to return here again when I'm back in JB.
I stayed various parts of JB and Mount Austin has always been my favorite spot until now, spacious room, great view, strategic location to R&F Mall with walking distance to CIQ, and their customer service is quite good but I need prompt them to provide me the check in procedure on the arrival day, I think this should be improve and I would have already received the check in detail at least 1 day before the arrival
Didn't get the chance to use the facilities but will definitely try it in my next return 訂房網站.
匿名用戶
夫妻/情侶出遊
城景一臥室房
入住於2026年06月
4.0
評價於:2026年06月22日
This place is really awesome.. i booked studio unit so clean and spacious..big bathroom..i expected a Seaview but only got cityview ..thats ok but what I got so confused is checking in process.. no prior message in 訂房網站.com on how to check in .. so many blocks there ..so confusing ..i message the property from 訂房網站.com its replied the is hotel reception 9 am to 9 pm ..but nothing there .. its self check in ..after I call the WhatsApp number then only they send the instructions which is also not so easy to find because there are so many buildings.. its so frustrating to find the parking lot too .. instructions again not so clear .. shd tell the color zone and number on the pillar would have been so easy to find the parking lot instead of just gv the lot number.. but I completely no complain about the unit .. could improve on check in procedure
訪客用戶
家庭出遊
2B 城景房
入住於2026年05月
2.7
評價於:2026年05月31日
Booking via 訂房網站 - Neo Suites is probably more engaged in AirBNB.
There was no block number and unit number given in 訂房網站 confirmation email.
As we reached early (10.30am) , tried calling the number but no response. Had to ask for help at the nearby management office of another short-stay rental @ Block B3-1. They helped to contact Neo and subsequently I received the instructions via WhatsApp at about 11.30am.
Booked 2 units of 2-bedroom apartment. The unit at level 42 had no hot water in the bathroom.
匿名用戶
商務出差
1B一室海景房
入住於2026年05月
5.0
超讚
評價於:2026年06月01日
Excellent service . safer place ."Had a wonderful one night stay! The location was perfect for sightseeing, right in the heart of the city, and the staff made us feel at home. The rooms were spotless, spacious, and had all the modern amenities we needed. Highly recommend it!"
Only stayed here for a night because we were taking next morning KTM to KL but the whole place vibe was great and I'm already planning to return here again when I'm back in JB.
I stayed various parts of JB and Mount Austin has always been my favorite spot until now, spacious room, great view, strategic location to R&F Mall with walking distance to CIQ, and their customer service is quite good but I need prompt them to provide me the check in procedure on the arrival day, I think this should be improve and I would have already received the check in detail at least 1 day before the arrival
Didn't get the chance to use the facilities but will definitely try it in my next return 訂房網站.
匿名用戶
夫妻/情侶出遊 城景一臥室房
入住於2026年06月
4.0
評價於:2026年06月22日
This place is really awesome.. i booked studio unit so clean and spacious..big bathroom..i expected a Seaview but only got cityview ..thats ok but what I got so confused is checking in process.. no prior message in 訂房網站.com on how to check in .. so many blocks there ..so confusing ..i message the property from 訂房網站.com its replied the is hotel reception 9 am to 9 pm ..but nothing there .. its self check in ..after I call the WhatsApp number then only they send the instructions which is also not so easy to find because there are so many buildings.. its so frustrating to find the parking lot too .. instructions again not so clear .. shd tell the color zone and number on the pillar would have been so easy to find the parking lot instead of just gv the lot number.. but I completely no complain about the unit .. could improve on check in procedure
訪客用戶
家庭出遊 2B 城景房
入住於2026年05月
2.7
評價於:2026年05月31日
Booking via 訂房網站 - Neo Suites is probably more engaged in AirBNB.
There was no block number and unit number given in 訂房網站 confirmation email.
As we reached early (10.30am) , tried calling the number but no response. Had to ask for help at the nearby management office of another short-stay rental @ Block B3-1. They helped to contact Neo and subsequently I received the instructions via WhatsApp at about 11.30am.
Booked 2 units of 2-bedroom apartment. The unit at level 42 had no hot water in the bathroom.
匿名用戶
商務出差 1B一室海景房
入住於2026年05月
5.0
超讚
評價於:2026年06月01日
Excellent service . safer place ."Had a wonderful one night stay! The location was perfect for sightseeing, right in the heart of the city, and the staff made us feel at home. The rooms were spotless, spacious, and had all the modern amenities we needed. Highly recommend it!"
R&F普林塞斯科夫德賽納蘇伊特斯由NEO酒店管理
(R&F Princess Cove Designer Suites By NEO)附近飯店推薦
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