We stayed at this 4-star hotel for a ski holiday and were disappointed with several aspects. The in-room WiFi was extremely weak—barely usable—and mobile signal was also poor, making it nearly impossible to access the internet. When we raised this with the front desk, the response was unhelpful; the only offered solution was rebooting the router, which made no difference.
More importantly, my wife had an urgent online meeting, and despite the hotel’s WiFi issues being the cause, we were told we had to pay extra to use an available meeting room—this felt unprofessional and unsupportive.
The room itself was outdated, and we even found stains on a pillow. Breakfast was very basic, comparable to motels at a fraction of the price.
On the positive side, the hotel’s location is excellent, with stunning lake views from the balcony. The room was well-equipped with a kitchen, utensils, washer and dryer, which is helpful for ski travelers.
Overall, while the location and amenities were appreciated, the poor service and maintenance significantly impacted our stay.
訪客用戶
家庭出遊
一臥室公寓
入住於2025年06月
5.0
超讚
評價於:2025年06月28日
Beautiful resort facing beautiful mountains and lakes
It’s an apartment so you can cook your food
Everything thing is provided so perfect for families
Comes with breakfast. Sumple but adequate. Near the town so convenient. Took a bus up to threabo for skiing and snowboarding
Highly recommend this place
Lou from Sydney
夫妻/情侶出遊
一臥室公寓
入住於2025年09月
4.2
很好
評價於:2025年09月28日
Lovely location next tot the lake with very friendly staff. But the hotel rooms are very tired and the bar/eating area sadly looks out towards the road not the lake.
We stayed at this 4-star hotel for a ski holiday and were disappointed with several aspects. The in-room WiFi was extremely weak—barely usable—and mobile signal was also poor, making it nearly impossible to access the internet. When we raised this with the front desk, the response was unhelpful; the only offered solution was rebooting the router, which made no difference.
More importantly, my wife had an urgent online meeting, and despite the hotel’s WiFi issues being the cause, we were told we had to pay extra to use an available meeting room—this felt unprofessional and unsupportive.
The room itself was outdated, and we even found stains on a pillow. Breakfast was very basic, comparable to motels at a fraction of the price.
On the positive side, the hotel’s location is excellent, with stunning lake views from the balcony. The room was well-equipped with a kitchen, utensils, washer and dryer, which is helpful for ski travelers.
Overall, while the location and amenities were appreciated, the poor service and maintenance significantly impacted our stay.
訪客用戶
家庭出遊 一臥室公寓
入住於2025年06月
5.0
超讚
評價於:2025年06月28日
Beautiful resort facing beautiful mountains and lakes
It’s an apartment so you can cook your food
Everything thing is provided so perfect for families
Comes with breakfast. Sumple but adequate. Near the town so convenient. Took a bus up to threabo for skiing and snowboarding
Highly recommend this place
Lou from Sydney
夫妻/情侶出遊 一臥室公寓
入住於2025年09月
4.2
很好
評價於:2025年09月28日
Lovely location next tot the lake with very friendly staff. But the hotel rooms are very tired and the bar/eating area sadly looks out towards the road not the lake.
Maplee2011
獨自出遊
一室公寓
入住於2025年09月
訪客用戶
家庭出遊
一臥室公寓
入住於2025年07月
訪客用戶
家庭出遊
一臥室公寓
入住於2025年06月
Lou from Sydney
夫妻/情侶出遊
一臥室公寓
入住於2025年09月
alex_zhehuang
家庭出遊
兩臥室公寓
入住於2025年06月
M364847****
夫妻/情侶出遊
一臥室公寓
入住於2024年06月
1338002****
夫妻/情侶出遊
一臥室公寓
入住於2024年06月
Baokuanglishuite
夫妻/情侶出遊
一室公寓
入住於2025年08月
Chaithra
家庭出遊
一臥室公寓
入住於2025年06月
訪客用戶
家庭出遊
一臥室公寓
入住於2025年06月
Maplee2011
獨自出遊 一室公寓
入住於2025年09月
訪客用戶
家庭出遊 一臥室公寓
入住於2025年07月
訪客用戶
家庭出遊 一臥室公寓
入住於2025年06月
Lou from Sydney
夫妻/情侶出遊 一臥室公寓
入住於2025年09月
alex_zhehuang
家庭出遊 兩臥室公寓
入住於2025年06月
M364847****
夫妻/情侶出遊 一臥室公寓
入住於2024年06月
1338002****
夫妻/情侶出遊 一臥室公寓
入住於2024年06月
Baokuanglishuite
夫妻/情侶出遊 一室公寓
入住於2025年08月
Chaithra
家庭出遊 一臥室公寓
入住於2025年06月
訪客用戶
家庭出遊 一臥室公寓
入住於2025年06月