維居吉達哈姆拉酒店 (Vercure Jeddah Al Hamraa Hotel)

以前經常住這酒店，這次應該是最後一次了，最近應該是換前台了，服務不好。 辦入住給錯房型，換了一個房又是連通房，我已強調我不要連通房。然後我去換房，又説沒有，一會又説有，還很不友好説這個是最後一次換房，態度差。 這個早餐是真差，浴室是真奇葩，小得很。。。感覺這不像是accor雅高旗下酒店。

設施：設施還可以，不是很舊。 衞生：每天都會主動打擾衞生，並且會送礦泉水。 環境：周圍酒店比較多，想吃中餐要步行一公里。 服務：這次入住給了一個小套間，點個贊。

I stayed at this hotel for a few days, and while the location was fantastic, the service was very disappointing. The staff were unhelpful and seemed uninterested in assisting guests. I requested to have the beddings changed on the second or third day, but it was never done despite several reminders. The receptionist was rude and more focused on her phone than on helping guests. Even when another staff member asked her to pay attention, she ignored me completely. The attitude at the front desk was unpleasant and unprofessional. Unfortunately, I would not recommend this hotel to anyone.

مستوي النظافة سي جدا تواجد كثيف للحشرات في الغرفة ٤٠٢ مما اضطرني الي تغيير الغرفة إلى ٤٠١ للأسف تجرب لايمكن ان تتكرر أبدا

優點: 房間夠大，大落地窗光線很好，離海邊很近步行10分鐘。 缺點: 房間設施有些老久了，健身房設備不是很好，早粲一般。

服務和衞生都有待加強

good 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

تم تسجيل الدخول وعند مشاهدة الغرفة صدمنا بحالتها ، وتعاون طاقم الفندق معنا لتغيير الغرفة ولكن دون فائدة كانت الغرفة الاخرى مشابهة وقمت بتسجيل الخروج مباشرة والذهاب لفندق اخر ؛ مع محاولة الغاء الحجز المدفوع عن طريق التطبيق ، وقام التطبيق بالتواصل مع الفندق لسؤالهم وتم اخبارهم في اليوم التالي اننا مازلنا داخل الفندق ولايمكن استرجاع قيمة باقي الليالي؟ وتواصلت مع الفندق عن طريق الايميل ولايوجد رد  ، الاثاث قديم جداً وورق الجدران مهترئ ودورات المياه لاتصلح لفندق بهذا الاسم ولا انصح فيه اطلاقاً

房間還算大，設施還算齊全，電視規格有點小了。裝修有點年歲，但還好比較乾淨整潔，環境不錯，不到一公里就有很大的商場和超市，離著海邊也不遠，早飯一般吧，總體性價比還算不錯！

Disappointing Stay – Definitely Not a 4-Star Experience I had a very disappointing experience at Merkure Jeddah Al Hamraa Hotel and feel compelled to share it to help others make informed decisions. Upon arrival, the first room I was given had multiple issues: • The carpet was visibly dirty. • One of the beds spring was protruding, making it extremely uncomfortable. • Worst of all, the room smelled heavily of cigarette smoke, even though I had specifically requested a non-smoking room. After raising these concerns, I was moved to another room. Unfortunately, the second room wasn’t much better: • One of the beds was badly sagging, making it hard to sleep. • The sink was leaking, creating a mess in the bathroom. The problems didn’t end there. The breakfast was extremely poor — lacking variety, tasting bland, and clearly not up to standard. On top of that, the restaurant floor was sticky, which is unacceptable in any hotel, let alone one claiming to be 4 stars. To top it all off, the male receptionist at checkout was unprofessional and not properly trained in customer service. No apology, no concern, just a cold and dismissive attitude. This hotel does not meet 4-star standards in any way — in fact, even 3 stars would be generous based on my experience. Don’t book here if you’re expecting quality service or comfort.