2 weeks ago I complained about AC of room 739. the button not work, you can control the room temperatur nor dan speed. The only function is on-off. I complained to Receptionist (Ms.Dwi) when checked out. Yesterday we got the same room 739, no change at all. We complained again, the technician was repairing but no change, even the noise is harder.
When checkout the same Receptionist (Ms Dwi) ask my experience agin. What a shame 😜.
I don't think I will stay this hotel next visit, enough is enough.
匿名用戶
家庭出遊
豪華家庭房
入住於2025年08月
4.0
評價於:2025年10月12日
I like this hotel and i will come back.
Good friendly hotel except outdated interior. Big nice room and toilet, bathroom can be better.
Somebody was eating smell fruit (durian) on the same floor and the whole room was smelly like we've been eating in the room. The ventilation system (ac) was connected to each other. We call the reception telling them that was not us.
Breakfast can be better.
We were happy with the hotel and satisfied.
At this moment I give this hotel a 4 stars until they upgrade it than deserve 5 stars
Stay here for the second time and never disappoint.
Even it's an old hotel, but it has a good quality of service. My deluxe booked room was upgraded to junior suite and it's satisfied. The best part was it's breakfast with so many varieties and it's 2 meters swimming pool that haven't I met. It's spacious bedroom made our stay become more comfort.
Rimmarkit
家庭出遊
豪華房
入住於2025年07月
4.5
很好
評價於:2025年10月04日
Staying here because there is an event not far from this hotel. The rooms are typical of old buildings, but very spacious and comfortable. The rooms are fully equipped, except that the lighting in the bathroom is a little dim. Facilities for children are diverse, including a mini zoo, movie room, kids' corner (inside the hotel), large playground (outside), and a swimming pool (unfortunately, on weekends the pool is used by the general public/swimming lessons) so it can get quite crowded. Breakfast offers a variety of options, but there are many Indian dishes on the menu—perhaps because there was an Indian wedding on saturday?
訪客用戶
夫妻/情侶出遊
豪華房
入住於2025年09月
5.0
超讚
評價於:2025年09月06日
Good location with local lives, near the Mall of Indonesia and easy to access to highway to connect with attractions and convention centers! Highly recommended to all types of visitors
Sekian lama staycation kesana sini bareng keluargs,tapi baru kali ini saya kasih riview penilaian karna memang pantas untuk di riview. Jujur awal agak ragu karna hotel nya sudah agak tua takut seram. Tapi pas sampai semua terbayar, kamar ga seram sama sekali walaupun lorong kamar sedikit agak gelap tapi ga seram
POKOKNYA JANGAN RAGU YG MAU STAYCATION DI SINI
1. Mulai dari staff pelayan nya semua SUPER BAIK BAIK DAN RAMAH RAMAH, Awal datang di tawarin upgrade kamar gratis ( Puji Tuhan ya Rezeky nya bocah ku)
2. Makanan nya semua ENAK ENAK n menu nya itu banyak loh, SERIUS KAGA BOHONG ( iseng minta es batu pakai tumbler, eh di kasih dong malah full 😭 )
3. AC kamar nya dingin banget 😁
4. Musim libur sekolah begini cocok banget staycation hotel dgn fasilitas kids friendly lumayan lengkap di tambah ada kids activity yang berbeda setiap hari nya.
5. Sempat kehilangan topi tapi Puji Tuhan staff ketemuin n di simpenin dong ( soalnya topi nya lumayan ada merk kl hilang kan sayang😭 )
Pokok nya Trimakasih banyak untuk seluruh staff hotel Sunlake Waterfront resort Sunter atas pelayanan nya
Next pasti akan balik lagi
訪客用戶
好友出遊
豪華家庭房
入住於2025年08月
5.0
超讚
評價於:2025年08月24日
The place was excellent and staff all are friendly too. I will definitely tell all my friends that is good hotel that I have been so for.
2 weeks ago I complained about AC of room 739. the button not work, you can control the room temperatur nor dan speed. The only function is on-off. I complained to Receptionist (Ms.Dwi) when checked out. Yesterday we got the same room 739, no change at all. We complained again, the technician was repairing but no change, even the noise is harder.
When checkout the same Receptionist (Ms Dwi) ask my experience agin. What a shame 😜.
I don't think I will stay this hotel next visit, enough is enough.
匿名用戶
家庭出遊 豪華家庭房
入住於2025年08月
4.0
評價於:2025年10月12日
I like this hotel and i will come back.
Good friendly hotel except outdated interior. Big nice room and toilet, bathroom can be better.
Somebody was eating smell fruit (durian) on the same floor and the whole room was smelly like we've been eating in the room. The ventilation system (ac) was connected to each other. We call the reception telling them that was not us.
Breakfast can be better.
We were happy with the hotel and satisfied.
At this moment I give this hotel a 4 stars until they upgrade it than deserve 5 stars
Stay here for the second time and never disappoint.
Even it's an old hotel, but it has a good quality of service. My deluxe booked room was upgraded to junior suite and it's satisfied. The best part was it's breakfast with so many varieties and it's 2 meters swimming pool that haven't I met. It's spacious bedroom made our stay become more comfort.
Rimmarkit
家庭出遊 豪華房
入住於2025年07月
4.5
很好
評價於:2025年10月04日
Staying here because there is an event not far from this hotel. The rooms are typical of old buildings, but very spacious and comfortable. The rooms are fully equipped, except that the lighting in the bathroom is a little dim. Facilities for children are diverse, including a mini zoo, movie room, kids' corner (inside the hotel), large playground (outside), and a swimming pool (unfortunately, on weekends the pool is used by the general public/swimming lessons) so it can get quite crowded. Breakfast offers a variety of options, but there are many Indian dishes on the menu—perhaps because there was an Indian wedding on saturday?
訪客用戶
夫妻/情侶出遊 豪華房
入住於2025年09月
5.0
超讚
評價於:2025年09月06日
Good location with local lives, near the Mall of Indonesia and easy to access to highway to connect with attractions and convention centers! Highly recommended to all types of visitors
Sekian lama staycation kesana sini bareng keluargs,tapi baru kali ini saya kasih riview penilaian karna memang pantas untuk di riview. Jujur awal agak ragu karna hotel nya sudah agak tua takut seram. Tapi pas sampai semua terbayar, kamar ga seram sama sekali walaupun lorong kamar sedikit agak gelap tapi ga seram
POKOKNYA JANGAN RAGU YG MAU STAYCATION DI SINI
1. Mulai dari staff pelayan nya semua SUPER BAIK BAIK DAN RAMAH RAMAH, Awal datang di tawarin upgrade kamar gratis ( Puji Tuhan ya Rezeky nya bocah ku)
2. Makanan nya semua ENAK ENAK n menu nya itu banyak loh, SERIUS KAGA BOHONG ( iseng minta es batu pakai tumbler, eh di kasih dong malah full 😭 )
3. AC kamar nya dingin banget 😁
4. Musim libur sekolah begini cocok banget staycation hotel dgn fasilitas kids friendly lumayan lengkap di tambah ada kids activity yang berbeda setiap hari nya.
5. Sempat kehilangan topi tapi Puji Tuhan staff ketemuin n di simpenin dong ( soalnya topi nya lumayan ada merk kl hilang kan sayang😭 )
Pokok nya Trimakasih banyak untuk seluruh staff hotel Sunlake Waterfront resort Sunter atas pelayanan nya
Next pasti akan balik lagi
訪客用戶
好友出遊 豪華家庭房
入住於2025年08月
5.0
超讚
評價於:2025年08月24日
The place was excellent and staff all are friendly too. I will definitely tell all my friends that is good hotel that I have been so for.
M21713****
家庭出遊
豪華房
入住於2025年10月
EdwinGinting
夫妻/情侶出遊
豪華房
入住於2025年09月
匿名用戶
家庭出遊
豪華家庭房
入住於2025年08月
Kevin xu
商務出差
豪華房
入住於2025年10月
Darman Mingg
夫妻/情侶出遊
豪華房
入住於2025年08月
Rimmarkit
家庭出遊
豪華房
入住於2025年07月
訪客用戶
夫妻/情侶出遊
豪華房
入住於2025年09月
M52834****
商務出差
豪華房
入住於2025年08月
DinaMaria
家庭出遊
豪華房
入住於2025年06月
訪客用戶
好友出遊
豪華家庭房
入住於2025年08月
M21713****
家庭出遊 豪華房
入住於2025年10月
EdwinGinting
夫妻/情侶出遊 豪華房
入住於2025年09月
匿名用戶
家庭出遊 豪華家庭房
入住於2025年08月
Kevin xu
商務出差 豪華房
入住於2025年10月
Darman Mingg
夫妻/情侶出遊 豪華房
入住於2025年08月
Rimmarkit
家庭出遊 豪華房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 豪華房
入住於2025年09月
M52834****
商務出差 豪華房
入住於2025年08月
DinaMaria
家庭出遊 豪華房
入住於2025年06月
訪客用戶
好友出遊 豪華家庭房
入住於2025年08月