北雅加達綠灣天際公寓 (Sky Heaven Greenbay Apartment in North Jakarta)

國人千萬不要訂這家酒店，跟描述不符，房間小，空調老舊，洗澡衞生間小，根本不值價格，比國內的一百多的還差，而且服務差，我們就在房間裡呆了一小時，就離開了，重新又換了一家酒店，

I will summarize our experience in bullet points below for quick reading: (1) First of all, this is NOT a hotel, and is not equipped with onsite assistance. It is an apartment within a residential cluster, under someone's name. That someone dropped a case containing the keys and cards. We picked the case up from the reception. We were told not to mention "key" or "access", but " to pick up a package" left by someone named William. All communication is to be carried out with an agent based in Vietnam. In a nutshell, you must be ready to take any risk with staying at a private place that doesn't provide proper hospitality services (not sure about proper license too). (2) Note that we were asked to send the agent in Vietnam our photographs and a copy of our passports a few days before our arrival. Feeling dodging about this arrangement, I raised personal data safety concerns with 訂房網站 as it occurred to me that our personal details were to be process and stored in Vietnam rather than in Indonesia where we visit. This further raised another concern over the due care and custody of the guests while we stay at the apartment with the understanding that there was no one on site to address requests, needs and emergency situations should they arise. After several negotiations, 訂房網站 convinced the agent to only ask for our passport numbers and names. Although this revised ask was much better than the original ask, but it felt dodgy. (3) After picking up the package from "William", we checked into the apartment. Well, I'd say the pictures on 訂房網站 provided by the agent definitely look more appealing than the actual condition. The couch and tile floor had hair on it. The disposable slippers supposedly provided to guests were used ones. The 2nd bathroom had no hot water (not alerted or called out in the listing or ads). The kitchennet was messy. There were flies and bugs in the bedrooms. Basically the unit was generally dated, worn out and not properly cleaned. (4) Although having booked 4 nights, we decided to move out the next day as the apartment was not an ideal place to stay (we had a kid also). (5) I'd say this place isn't for everyone but I think to some it does carry some value for money. I booked it for $100+ SGD a night for 4 nights, and found it not quite worth the price. If you have a family with kids and senior members, or are simply cautious about physical and data safety, think twice about booking it as there are risks associated with staying at this type of private apartments with no proper hospitality services and not knowing who the actual owners of these apartments are. To make it worse, you will be sharing information and talking with someone literally in another country for all your stay matters.

就這種公寓太垃圾了，特別難找，又無人接待，還死貴，小單間還要價300了，千萬別訂，別上當受騙

隔壁是個大型變電站，太吵了。房間新裝修的味道很大，不健康。不建議預訂。 房間裝飾的很用心，小夜燈，毛毯等等。 還有耐飛電影。

整體上還可以

Be careful when choosing this hotel; after collecting the deposit, they come up with all sorts of excuses not to return it. They don't answer calls and just stall—it’s been a week and they still haven't refunded it. It’s only 200k; what could possibly be preventing the refund? I checked out at 7:00 AM on Saturday, yet by that evening, the deposit still hadn't been returned. They claimed the inspection wasn't finished—but the inspection process is an internal matter for them to handle; I had already checked out a full day prior. Every time I ask, there’s a new excuse. It’s been a week since I checked out, and the deposit still hasn't been refunded. 謹慎選擇入住酒店，收取押金後各種理由不退錢。打電話不接，就是拖延，一星期了還不退，就200k而已，有什麼退不了的。星期六早上7點就退房了，晚上還不退押金，說沒有檢查完，沒有檢查完全是你們自己內部的事啊，我已經退房一整天還不退押金。每次問都有新的理由，退房一個星期了，押金還沒退