邦戛爾日曜酒店 (Sunday Hotel Jaipur)

Appalling. On 2nd night there was a RAT (MOUSE) in our friends room on the same floor 431. Having informed reception they were moved to another room on the same floor near the gym. We were helping them with moving stuff- on my entering 420 room I spotted movement of something running across, I informed the staff member who was helping with the move (think it was Amit). He was on the floor looking under the bed with his torch when the RAT darted out from under the bed and ran across the room. HI screamed and jumped on the bed. This is a total heath and safety issue. The hotel has a a rat infestation. This was the end of our holiday- the rest of the stay we could not settle and had a sleepless night. We were not happy to even dine in the restaurant as the kitchen could also be a health issue. On questioning another member of staff we understand that this hotel had a rat issue- why was nothing done about it? The hotel should be CLOSED, pest control and safety issues dealt with. It HAS to be cleared by health officials before being opened to guests. AMIT CONFIRMED HE SAW THE RODENT HIMSELF. Our friends who booked independently via another booing site have taken photographs which they will be forwarding. We felt absolutely sick on leaving the hotel and the rest of our stay in Jaipur was marred by this experience as we were suffering from sickness and diarrhoea. We demand a full REFUND ON OUR STAY as it was a horrifying experience and was a risk to our health.

Very kind and polite staff. Great location. There is a swimming pool at the rooftop but couldn’t use during the day since there is no shade and closes at 7pm.