巴赫里亞鎮第7期 | 豪華兩居室公寓 | WiFi + 空調 (Luxury 2BHK | Bahria Town Phase 7 | WiFi + AC)

Our experience at this hotel was far below any reasonable standard. The room was visibly poorly maintained and unhygienic. There was extensive black mold/mildew and dampness around the lower door and surrounding areas, along with bubbling, peeling and damaged paint, which appeared to indicate a serious ongoing moisture problem. The bed and mattress were also in poor condition, with visible staining and significant signs of wear. The carpet was clearly dirty, with debris, dirt and what appeared to be food or other residue visibly embedded in it. Overall, the room did not feel clean or properly maintained. We contacted 訂房網站 to request a change of room because of these issues, but unfortunately our request was not resolved. There was apparently a spare room available across the way, but we were told it could not be given to us because that room was owned by someone else. It was extremely frustrating to know that another room was available while we were left in these conditions. The Wi-Fi also never worked properly in the room, and we were unable to connect it to the TV. This was another basic facility that we expected to work but simply didn’t. To make matters worse, the electricity went out during our stay. I was travelling with my 3-year-old and 1-year-old children, and because of the power outage we had to walk up a flight of stairs carrying/dealing with two very young children. This was extremely stressful and difficult, especially with young children. What should have been a comfortable family stay turned into a very unpleasant experience due to the combination of mold and dampness, dirty carpet, poor mattress condition, damaged walls/door, unreliable electricity, non-functioning Wi-Fi and TV connection, and the lack of assistance when we requested another room. I would not recommend this hotel, particularly for families with young children. Management needs to take these issues seriously and address the underlying dampness and mold rather than simply covering up the damage. Basic cleanliness, functioning facilities and appropriate assistance when guests raise serious concerns should be the minimum standard for any hotel.