The Horizon Ipoh By Iconique Espace (The Horizon Ipoh By Iconique Espace)

很划算，三間房三個大床，廚房設備齊全， 客廳也很溫馨很喜歡， 服務回覆也很快， 有提供冷氣wifi電視， 衹是check in進去時地板有點臟

整體衞生很糟糕，隨處可見的滿地頭髮。就連床上也有頭髮。碗碟盆骯臟，洗碗刷看著都覺得噁心。就地點不錯。

我們一行5人有老人家，我選擇了這間住宅式酒店。有三間房兩個廁所，有定好的泊車位置，用whatsapp 聯絡用密碼鎖取鎖匙卡，這張鎖匙卡用來感應停車場及開門。客廳和房間都舒適，保安都好好。可惜沒有麻雀枱！

入住的過程很不順利，提前問入住指南並確認了衹需要一張卡通用開所有的門禁的地方。結果是打開公寓門的時候卡打不開，找客服，衹有不斷的機器人的回覆收到，一會有工作人員會來查看，最後發我一個密碼……我大夏天走廊等二十多分鐘，你一早幹嘛去了，這個城市是不錯的，但這個酒店真的很給這個城市拉低分數羅……城市我是ok的，酒店永久拉黑……

位置在城邊,一定要叫車才可到,客服從不出現,只用whatsapp機械性回覆,床單和裝飾心布都有黃色汙垢,住三天只給兩卷厠紙,對面四個人單位更甚,四人也是兩卷,其中一房電刷脫落,厠房一般,澡涼房無乾湯分離,鏡位還有頭發,三日只有兩保毛巾,其中一條還是別家酒店,唯一可的是冷氣可行,我三晚都睡不亭,住面敏感,簡直不值,住城中酒貴一點,不用叫車,很後悔聽我友人提議租這家

酒店服務很好。床和枕頭都很舒服。這很適合親子游入住。房間設施很齊全。環境是屬於muji風格感覺很舒適。

(Unit 6-13) I was disappointed with the cleanliness of the apartment. The sofa and dining chairs had noticeable dirt, and the toilet and kitchen appeared yellowish. I also felt uncomfortable using the kettle and ended up purchasing water from 7-Eleven instead. Additionally, I noticed that our unit was on the same floor as the children’s playground, which is connected by a fence. However, the fence does not have a lock, allowing anyone from the playground to easily access our unit and anyone can see from outside if the living room curtains are left open. Furthermore, the sliding door lock was broken, making it easy for someone to enter from the playground. Although a technician came to address the issue, I still felt uneasy since the screw was loose, and for an expert thief, this kind of sliding door is quite easy to open. I checked in around 8 PM after a long day of traveling, and it was frustrating to deal with these issues upon arrival. Resolving the sliding door problem took about an hour, which added to my stress. I believe it would be beneficial for owners to check these aspects before guests arrive. Unfortunately, my experience did not align with the expectations set by the photos. Despite I opting for a higher-priced for Muji unit for a better experience, but I found it lacking. Regrettably, I will not recommend this unit to my friends based on my stay. PS : You cannot lock the door or you will be penalised RM100. You may refer photo for more info.

(Unit 18-15) by Iconique Homestay. Unfortunately, I found the cleanliness of the property was quite unacceptable. The sofa and dining chair were dirty, making me hesitant to use them. Additionally, I was uncomfortable using the kettle for boiling water and ended up purchasing water from 7-Eleven instead. I also inquired the possibility of checking in at 2pm, but was informed there would be a charge of rm100 per hour. In my past travels, many owners allowed early check-ins of 30 mins to an hour if the rooms were ready. Check in code was sent to me at 2.59pm. I feel that more flexibility would enhance the guest experience. I have attached one of the rules/check in guidelines due to I feel weird that their door provided a lock but we can't lock it or you will be penalise rm100. Owner mentioned this is a digital lock and it will auto lock. Then what's the purpose of the lock that installed?I can't lock the door and at the same time it doesn't have security room door lock too. I don't know how safe is the digital lock. I have attached others hotel/Airbnb lock(black colour door lock) which is more convenience and worries free to use/stay. I requested for tape the lock in case I forgot and lock it, and owner did tape the lock. Not recommended for those that their kids like to play around in case they lock the door and you have to pay additional rm100 or more for your 訂房網站.

非常差的公寓，酒店方回覆很慢，而且在房間發現了隱形蟲，衞生條件非常不好，螞蟻小蟑螂隨處可見，酒店方蠻橫無理，推卸責任，大家不要住這家公寓，非常非常啊哈差勁！

房間好大，空氣流通，但衛生一般般，床單被套，枕頭，不乾淨，住三日都一次都沒有更換，週邊有食市，整體都合適，可以接受，下次會再入住。