We expected a bad experience when we looked at the Google review but was pleasantly surprised by the actual room presented to us.
We had a quadruple room and saw a near-new bathroom, in contrast of the photos we saw on Google review.
Apart from the bathroom, the room itself is a bit of a disappointment, the one of the bed frames were faulty and one of us had to sleep with her hips lowered to the floor.
And the other facilities were outdated, but they were at least clean.
Our overall experience was pleasant, but similar to most things in Switzerland, the price was a little steep, but probably one of the cheaper hotels in the area.
Stayed at Hotel Toscana for 2 nights (Nov. 13-15, 2024). One issue we had was we lost a necklace. We were wearing scarves so my sister and I left 2 gold necklaces at the table. We didn’t know there will be housekeeping as we’re only staying for 2 nights. All of us were out 10AM and went back 6PM. When we got back, 1 of the necklace was gone. We looked everywhere, under the mattress and bed, all sides of the table, inside the bathroom, and every side of the room, but it was gone. The receptionist was helful enough to check with her boss and the housekeeping but who would admit they stole something, right? I just hope whoever took it found a good use out of it. Other than that, the location is perfect, it’s within a walking distance (around 7-10min) to Interlaken West station. Lots of shops and restaurants in the area as well. The hotel room is equipped with kettle and glass cups, no mugs. No airconditioning unit but it was pretty cold during our stay so we just opened the window a bit and it was fine. It was a very quiet neighborhood with nice views of the mountain and people paragliding. The room looked clean the moment we entered, but while we were searching under the bed and tables, dust has piled up underneath, it was very dusty like it hasn’t been cleaned for months and they only sweep the visible areas of the floor. The bathroom smelled like pee even before we used it. I hope they improve these parts, the hotel’s not that bad if you’ve experienced staying there (in my opinion).
We expected a bad experience when we looked at the Google review but was pleasantly surprised by the actual room presented to us.
We had a quadruple room and saw a near-new bathroom, in contrast of the photos we saw on Google review.
Apart from the bathroom, the room itself is a bit of a disappointment, the one of the bed frames were faulty and one of us had to sleep with her hips lowered to the floor.
And the other facilities were outdated, but they were at least clean.
Our overall experience was pleasant, but similar to most things in Switzerland, the price was a little steep, but probably one of the cheaper hotels in the area.
Stayed at Hotel Toscana for 2 nights (Nov. 13-15, 2024). One issue we had was we lost a necklace. We were wearing scarves so my sister and I left 2 gold necklaces at the table. We didn’t know there will be housekeeping as we’re only staying for 2 nights. All of us were out 10AM and went back 6PM. When we got back, 1 of the necklace was gone. We looked everywhere, under the mattress and bed, all sides of the table, inside the bathroom, and every side of the room, but it was gone. The receptionist was helful enough to check with her boss and the housekeeping but who would admit they stole something, right? I just hope whoever took it found a good use out of it. Other than that, the location is perfect, it’s within a walking distance (around 7-10min) to Interlaken West station. Lots of shops and restaurants in the area as well. The hotel room is equipped with kettle and glass cups, no mugs. No airconditioning unit but it was pretty cold during our stay so we just opened the window a bit and it was fine. It was a very quiet neighborhood with nice views of the mountain and people paragliding. The room looked clean the moment we entered, but while we were searching under the bed and tables, dust has piled up underneath, it was very dusty like it hasn’t been cleaned for months and they only sweep the visible areas of the floor. The bathroom smelled like pee even before we used it. I hope they improve these parts, the hotel’s not that bad if you’ve experienced staying there (in my opinion).
訪客用戶
好友出遊
雙人房
入住於2025年08月
Weiluoliyadeliaohazhuliangzu
好友出遊
入住於2025年09月
110106****
家庭出遊
三人房(帶陽台)
入住於2025年08月
1363132****
家庭出遊
閣樓三人房(帶空調)
入住於2025年06月
Hiyoub
家庭出遊
四人房
入住於2025年06月
訪客用戶
夫妻/情侶出遊
雙人房
入住於2025年11月
1585217****
家庭出遊
閣樓三人房(帶空調)
入住於2025年08月
201083****
家庭出遊
閣樓三人房(帶空調)
入住於2025年08月
Yangfan428
家庭出遊
普通三人間
入住於2025年10月
匿名用戶
家庭出遊
四人房
入住於2024年11月
訪客用戶
好友出遊 雙人房
入住於2025年08月
Weiluoliyadeliaohazhuliangzu
好友出遊
入住於2025年09月
110106****
家庭出遊 三人房(帶陽台)
入住於2025年08月
1363132****
家庭出遊 閣樓三人房(帶空調)
入住於2025年06月
Hiyoub
家庭出遊 四人房
入住於2025年06月
訪客用戶
夫妻/情侶出遊 雙人房
入住於2025年11月
1585217****
家庭出遊 閣樓三人房(帶空調)
入住於2025年08月
201083****
家庭出遊 閣樓三人房(帶空調)
入住於2025年08月
Yangfan428
家庭出遊 普通三人間
入住於2025年10月
匿名用戶
家庭出遊 四人房
入住於2024年11月