木瓜樹酒店 (Papaya Tree Hotels)

The room was not upto the mark, most of the facilities mentioned that were supposed to be included were missing Water from AC was dripping Room walls were chipping Lights were low no white lights were there Staff was ok

Food, ambience, atmosphere, hospitality, service, behaviour all are excellent. Room furniture, plumbing system, water and electricity supplies, TV channels are also very good

The staff's behaviour was very rude even the manager The staff's behaviour was very rude even the manager

Stay with them was good and menu for different things were in my room. Mini-bar menu was expensive but not that much and order was not late. Menu for food was there in which I order kohalpuri chicken and assorted breads which was a bit expensive and food was above average but it was accompanied with lots of mouth freshener. Spa was there which I tried first time and it was relaxing but I can’t say that rates were reasonable or not .

Room was clean, food was great and service was good too. Would like to stay there again

Good Hygin, Good Location Quick service Terrace restaurant was Greatttt Ample Parking space Good Location

Dear Team, I recently stayed at Papaya Tree in an Executive Room for two days, and I would like to share my feedback regarding the experience. The biggest concern I faced during my stay was the lack of ventilation in the room. There was not even a small opening (not even a 1x1 ft ventilation), making the entire space completely enclosed. This had a direct impact on air circulation and, consequently, customer health. I personally experienced discomfort due to this issue. Additionally, I encountered several maintenance issues, including: Tap issue – Damaged, Continuous water from the shower. Chair issue – Broken. AC noise issue – The air conditioner was unusually loud, causing disturbances. I strongly recommend that the hotel take immediate action to improve ventilation in the rooms, as fresh air circulation is crucial for guest comfort and well-being. Also, addressing the mentioned maintenance concerns would enhance the overall experience for future visitors. I appreciate your attention to this feedback and look forward to improvements in the near future. Best regards, Pratik Thakur

1. The property, fittings and amenities look quite old and worn out. 2. Bathroom (room no. 410) drainage was not proper and water was accumulating. 3. Food menu (both breakfast and dinner) is repetitive and same every day with little variation. Its quite boring.

Quite friendly staff, good food. The housekeeping and room services staff are very prompt and pleasant high quality accessories and food furniture

Property was good. Employees were humble. Room ambience were good cleanliness and hygiene were properly maintained