Absolutely the worst hotel to stay in. Check-in started with being assigned a room that someone else was already in. Upon walking in with my family, we walked in on someone in the shower.
Returned to the front desk and was given another room on the 4th floor. This is 4 pm (check-in time 3 pm) for reference. Upon arriving in this room, the cleaning staff was just starting the service.
Returned to the front desk a 3rd time, with baggage fyi. Assigned another room and finally got settled.
The A/C was lackluster and barely worked. An elevator would not go to the 4th floor and was routinely getting customers stuck. It was never shut down and taken out of service.
The next morning the breakfast was 20 minutes late and the staff were rude about it.
Upon checking out, I requested a partial refund or compensation. I was told they could not do anything and the manager would reach out. As of the time of review, it is the business well after lunch and no contact has been made...
I can deal with hiccups and mistakes but this horrible service all around.
Nothing special, just a clean room in a good location to the airport. Nothing to do with kids, but no complaint. We just needed two beds... FREE airport shuttle is plus
Very friendly front desk staff, good value and perfect location for travel!
M9656****
商務出差
標準2張大床房
入住於2025年05月
1.0
評價於:2025年05月25日
房間一般,收費亂,多收了一千二百多美元的費用
服務
訪客用戶
其他
標準2張大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月16日
Good stay, comfortable beds and the staff was excellent
T. Bird
家庭出遊 標準2張大床房
入住於2025年09月
1.7
評價於:2025年09月23日
Absolutely the worst hotel to stay in. Check-in started with being assigned a room that someone else was already in. Upon walking in with my family, we walked in on someone in the shower.
Returned to the front desk and was given another room on the 4th floor. This is 4 pm (check-in time 3 pm) for reference. Upon arriving in this room, the cleaning staff was just starting the service.
Returned to the front desk a 3rd time, with baggage fyi. Assigned another room and finally got settled.
The A/C was lackluster and barely worked. An elevator would not go to the 4th floor and was routinely getting customers stuck. It was never shut down and taken out of service.
The next morning the breakfast was 20 minutes late and the staff were rude about it.
Upon checking out, I requested a partial refund or compensation. I was told they could not do anything and the manager would reach out. As of the time of review, it is the business well after lunch and no contact has been made...
I can deal with hiccups and mistakes but this horrible service all around.
Nothing special, just a clean room in a good location to the airport. Nothing to do with kids, but no complaint. We just needed two beds... FREE airport shuttle is plus
T. Bird
家庭出遊
標準2張大床房
入住於2025年09月
Hendrick2952
商務出差
標準2張大床房
入住於2025年03月
102025****
商務出差
標準房
入住於2025年05月
訪客用戶
家庭出遊
標準2張大床房
入住於2025年08月
匿名用戶
商務出差
標準2張大床房
入住於2025年09月
🐬shijieanning🐱
家庭出遊
標準2張大床房
入住於2024年09月
bruce_ye0817
商務出差
標準房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
2張大床標準殘疾人通道浴缸房
入住於2025年08月
M9656****
商務出差
標準2張大床房
入住於2025年05月
訪客用戶
其他
標準2張大床房
入住於2025年07月
T. Bird
家庭出遊 標準2張大床房
入住於2025年09月
Hendrick2952
商務出差 標準2張大床房
入住於2025年03月
102025****
商務出差 標準房
入住於2025年05月
訪客用戶
家庭出遊 標準2張大床房
入住於2025年08月
匿名用戶
商務出差 標準2張大床房
入住於2025年09月
🐬shijieanning🐱
家庭出遊 標準2張大床房
入住於2024年09月
bruce_ye0817
商務出差 標準房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 2張大床標準殘疾人通道浴缸房
入住於2025年08月
M9656****
商務出差 標準2張大床房
入住於2025年05月
訪客用戶
其他 標準2張大床房
入住於2025年07月