華欣瑞享阿薩拉水療及度假酒店 (Mövenpick Asara Resort & Spa Hua Hin)

服務很好，酒店非常美，雖然略有年代感但不影響體驗，海邊餐廳超級舒適，華欣慢度假住上幾天發發呆的好去處

It’s a nice Resort if you want relax. We booked a Villa wirh pool and another room for the kids. Distance between Villa and room not to close but can walk to eat other in a nice garden. Arrival was a little strange nobody there on the concierge station or open beautiful Lobby. But anyway after some minutes we check in. Villa is quite and nice. The room has actually the same layout and furniture and bed everything was good. Housekeeping comes every day and clean up all. It give two pool areas. Main pool is on the heach side and second pool in the lagoon area. We mostly spend our time on the beach side pool which has different depths. Kids and adults can swim and have fun there. Breakfast selection is perfect and can sit outside on the beach pool side or in an aircondition room. Service staff is ok but sometimes they forgot food or drinks which we ordered. But the hotel manager is every morning joining the breakfast time and do a great job. He talked to each table and if have a complain he immediately do his best to solve or compensate it. We really enjoyed the 10 days there and can recommend the hotel.

酒店 怎麼説呢，千元酒店住過的最差的一家！勸退！！ 入住時候，前台沒幾句話就開始推薦付費升級的房間，我想著加錢也不多，升級也行，就要求先看看房間，然後來了個服務生帶著去看了每晚加200泰銖的房間。房間老舊，獨門獨院極度壓抑，所謂的私享泳池，就是個極小的臟池子，很多落葉在水面上，水看起來特別臟，到處都是蚊子。 接著又帶我去看了加500泰銖每晚的房間，就在水塘旁邊，因為魚密集導致池水很渾濁，蚊蟲太多了，所以加費用的房間就沒選。 然後我就要求順便看看我定的泳池景觀房間，這個才是最誇張的，給了我最遠最偏僻的房間，完全看不到泳池。拜託我定的叫池景房，給我個249號房間你叫我看池景？ 回到前台去協調，讓我們坐在那裡等著，然後就看到很多人來辦入住，沒人理我們，連歡迎飲料都沒有，後來我看孩子太熱了，問了下才給，結果孩子一看全是色素，沒敢喝。。。等到不耐煩，我去問前台，我説我定池景房，給我249完全看不到泳池景。然後前台老大不樂意的給了個219，就這個219説是池景，其實窗外就是個水到小腿肚的mini兒童池，全是落葉，而且跟大泳池有花壇和大樹相隔，感覺還是很閉塞。繼續協調換到池景其他房間，前台説沒有，全滿。我就不明白，我準時到達入住，也沒有遲到，別的房間怎麼就全滿了，難道別人都是提前入住嗎？結果就是花了一小時，溝通無果，衹能入住219！ 入住後的感受，更是一言難盡：房間裡黑乎乎，窗外景觀很壓抑約等於沒有，孩子晚上寫個作業，燈光暗到看不清字；房間蚊子到處飛；浴巾臟汙和線頭特別多；出門就要叫高爾夫球車送，去餐廳或者海灘，路程遠不説，試了兩次都走到迷路；早餐更是差，品類少味道差我都忍了，老掉的黃瓜和變質的雞肉火腿，冷凍的蝦仁和水發的魷魚，泰國的雞肉和海鮮很便宜，這樣又能省多少成本呢？ 我不是遊客，不是第一次來華欣了，我在泰國生活了九年，泰國一直讓我覺得到處都很舒服，但我真的真的沒住過服務這麼差的酒店，勸退有長者和孩子的遊客家庭，這家真的不推薦： 1.房間內和酒店裡蚊蟲非常多，衞生堪憂。 2.泳池又小又臟，泳池浴巾舊到難以想象。 3.酒店內出行極其不便，需要等高爾夫球車接送，而且房間連接的路很窄，窄到僅僅夠一輛高爾夫球車通過的寬度，走在園區裡總是需要頻繁的避讓球車。 4.魚池中間的步道很窄而且連個護欄都沒有，對於長者和小朋友來講有很大安全隱患。 5.早餐巨少巨難吃，蒼蠅到處飛。 6.我自己開車來的，住在這裡都感覺與世隔絕，遊客要慎重，沒車寸步難行。 7.入住日15:00-16:00送的那個巧克力時間，甜的要死，餐廳連杯水都沒有，衹能付費點。看評價説的每日都有，但訂房網站訂的衹給首日。 8.客房服務點的冰淇淋，一個小球180。。。 9.酒店寵物友好，帶狗的家庭很多，但動物過敏的人慎選。 10.房間的床，全是突出的大木頭，磕腿厲害。 11.房間浴巾都是線頭兒和沒洗乾淨的痕跡。 特別誇一下訂房網站，我投訴問題到訂房網站，有專屬的客服去幫忙協調，態度溫暖而積極，謝謝訂房網站。

The resort was really awesome and we had relaxing and pleasant stay. The staff is really helpful And also upgraded us in to better room. Was really clean and peaceful place to be. Liked all the activities and everything was nice.

酒店離華欣夜市跟海邊有點距離但酒店有提供接送，叫計程車差不多100泰銖，酒店提供的設備齊全，SPA提供住客75%折扣，空間很漂亮，房務人員的服務很好，1天幫忙整理3次以上。

The villa is big but needs to improve more for cleanliness, we’ve got the room at 3 pm and the first thing we see is all dusty & hair behind the door and also small cockroach. The service was okay, need to improve on small details such as booking restaurant Baan Dam ( seafood) in advance even you stay in the hotel.

The environment is good and stay comfortable, just faced the water supply disruption twice a day on 2nd day during my stay and made us inconvenient. BTW, the resort is sincere to apologise on the problem and give us some special privilege such as waiver of in room dining and free transfer to bus station. The service and how they treat their customers as well as the attitude of receptionist almost perfect when the incident happened. Highly recommended to stay in this resort when visiting Hua Hin where the view is awesome too.

酒店大環境非常好，早餐豐盛，還有免費的巧克力時光下午茶，我們定的洩湖房面積很大，吊腳樓的的佈局以及大露台像極了清邁四季酒店，性價比很高，唯一美中不足的是是露台清潔不到位，很多落葉，臨海游泳池清潔有待提高

進入酒店就像走進熱帶森林，滿眼蔥鬱很舒服。酒店離鬧市區不遠，app叫車很方便，環境一流，服務也很好。下午有巧克力時光，酒店餐廳晚上美且好吃，生日還特別送了巨好吃的蛋糕，體驗感很棒。

整個飯店感覺非常的渡假風，連住兩晚，非常放鬆自在！4～6點的Happy hour （買一送一）也很值得！ 唯一一個缺點就是浴缸的水不夠熱，是溫水！早上去櫃檯反應，說會有人來處理，我們就放心的出門了！結果晚上回來，浴缸水仍然是溫的！似乎沒有維修過！退房時再次抱怨，也是沒反應！ 餐飲費説可以累積雅高會員點數，結果也沒有收到！ 除去這兩點，其他都很棒！是值得再來的飯店！