I had an amazing time alone here at this hotel for a few days. Not my first time here but I enjoyed it so much I had to come back
Totravel
獨自出遊
豪華單人房
入住於2025年09月
3.0
評價於:2025年09月14日
Zimmer war im 7. stock. Der aufzug ging nur bis zum 6.
zimmer im 7. war sehr stickig da keine frische luft durchkommen kann. Ansonsten für eine nacht gerade noch so.
aime8585
夫妻/情侶出遊
豪華雙床房
入住於2025年06月
4.5
很好
評價於:2025年07月04日
Really great for the price. The breakfast was not bad at all and the room was very clean and tidy. We asked for a bath and they found a room for us. The only thing was that the noise outside the door from people speaking and closing the doors was very loud, but that can’t be helped
This might have been a 4 star hotel a decade ago but not anymore.
We booked a club room for 2 nights. The hotels website says you had access to a club lounge, bathrobes, slippers and a larger room so we felt it was worth the extra money per night. Big mistake.no lounge, no robes, no slippers nothing extra and hasn't been since covid. When I asked teceptipn to explain the benefit they said it was 1sqm bigger.
Few hours after checking in our electrics 訂房網站ped and the receptionist couldn't get it fixed so had to move us and put us in a deluxe room. When asked if they would be compensating us for the downgrade we were just told no. Told to speak to a manager but there wasn't one on duty (which i highly expect was a lie, what hotel of that size doesn't have a duty manager).
Our new smaller room left a lot to be desired. It was much smaller, no table and chairs to sit, big hole in the carpet which was very easy to 訂房網站 over. Not all bad tho, the view from 6th floor at the back of the hotel is great as you can see the london skyline and the planes coming in to land at Heathrow. The shower was great and had really nice toiletries but the towels were the cheapest ive seen in a hotel (and I travel alot). WiFi is strong enough to stream on an amazon stick.
We had breakfast included. Wish we hadnt. The food wasn't good quality. Pork sausages must have been the cheapest lowest meat content they could find. Scrambled eggs were nice but when I asked for fried eggs was told they dont do them. If breakfast was £5 then it would have been ok but £12 is just a rip off. The coffee was shockingly bad too. Instant coffee, no option for cappuccino or anything like that. Also, itd the first time ive seen a hotel put GB News on at breakfast which is certainly a choice that I was surprised by.
The public areas of the hotel are dirty. Corridors dont look like they've been vacuumed in weeks. Stairs were dirty too.
Apart from one nice young lady on reception who retrieved my sunglasses I left in our first room, the rest of the staff could do with some customer service skills. Its very clear they dont rely on repeat business.
About 10 minutes walk to the tube for heathrow.
All in, there are much better hotels near the airport and this one would only be recommended if all the other were full. This hotel would have been really nice when it was built but clearly the current management don't want to spend any money keeping the standards.
I had an amazing time alone here at this hotel for a few days. Not my first time here but I enjoyed it so much I had to come back
Totravel
獨自出遊 豪華單人房
入住於2025年09月
3.0
評價於:2025年09月14日
Zimmer war im 7. stock. Der aufzug ging nur bis zum 6.
zimmer im 7. war sehr stickig da keine frische luft durchkommen kann. Ansonsten für eine nacht gerade noch so.
aime8585
夫妻/情侶出遊 豪華雙床房
入住於2025年06月
4.5
很好
評價於:2025年07月04日
Really great for the price. The breakfast was not bad at all and the room was very clean and tidy. We asked for a bath and they found a room for us. The only thing was that the noise outside the door from people speaking and closing the doors was very loud, but that can’t be helped
This might have been a 4 star hotel a decade ago but not anymore.
We booked a club room for 2 nights. The hotels website says you had access to a club lounge, bathrobes, slippers and a larger room so we felt it was worth the extra money per night. Big mistake.no lounge, no robes, no slippers nothing extra and hasn't been since covid. When I asked teceptipn to explain the benefit they said it was 1sqm bigger.
Few hours after checking in our electrics 訂房網站ped and the receptionist couldn't get it fixed so had to move us and put us in a deluxe room. When asked if they would be compensating us for the downgrade we were just told no. Told to speak to a manager but there wasn't one on duty (which i highly expect was a lie, what hotel of that size doesn't have a duty manager).
Our new smaller room left a lot to be desired. It was much smaller, no table and chairs to sit, big hole in the carpet which was very easy to 訂房網站 over. Not all bad tho, the view from 6th floor at the back of the hotel is great as you can see the london skyline and the planes coming in to land at Heathrow. The shower was great and had really nice toiletries but the towels were the cheapest ive seen in a hotel (and I travel alot). WiFi is strong enough to stream on an amazon stick.
We had breakfast included. Wish we hadnt. The food wasn't good quality. Pork sausages must have been the cheapest lowest meat content they could find. Scrambled eggs were nice but when I asked for fried eggs was told they dont do them. If breakfast was £5 then it would have been ok but £12 is just a rip off. The coffee was shockingly bad too. Instant coffee, no option for cappuccino or anything like that. Also, itd the first time ive seen a hotel put GB News on at breakfast which is certainly a choice that I was surprised by.
The public areas of the hotel are dirty. Corridors dont look like they've been vacuumed in weeks. Stairs were dirty too.
Apart from one nice young lady on reception who retrieved my sunglasses I left in our first room, the rest of the staff could do with some customer service skills. Its very clear they dont rely on repeat business.
About 10 minutes walk to the tube for heathrow.
All in, there are much better hotels near the airport and this one would only be recommended if all the other were full. This hotel would have been really nice when it was built but clearly the current management don't want to spend any money keeping the standards.
柏悅君豪希思羅
(Park Grand Heathrow)附近飯店推薦
常見問題
柏悅君豪希思羅的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:11:00以前
柏悅君豪希思羅是否提供早餐?
飯店提供早餐。
柏悅君豪希思羅提供哪些設施及服務?
停車場,健身房
柏悅君豪希思羅附近有什麼熱門景點?
邱園(約4.7公里),漢普頓宮(約8.6公里),Emirates Airbus A380(約6.2公里)
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