LTT阿多拉精品酒店 (Adora Art Hotel)

The room smelled awful the moment I walked in the room— strong sweat and body odor, like a dirty gym. The carpet in both the room and hallway was disgusting. I asked to cancel and get a refund, but the staff said they needed manager approval. I couldn’t wait, so I filed a refund request online, but nothing happened. I ended up staying at another hotel. I paid for two nights but didn’t stay at all. Terrible experience. If you care about cleanliness, avoid this hotel. There are much better options out there.

Got a free upgrade to room with window. Generally great location, but bedsheet was slightly stained and i saw a baby cockroach. But other than that, think its quite comfortable and clean in general. There were bananas and snacks provided upon checked in, comes with great breakfast too (love the spring rolls)

Stayed 3 days 2 nights. Check-in/out: brisk Reception: warm, straight to the point. No dally. Elevator: 2 serving floors Basement to G to 9th floor. Gym, pool/bar and sauna located at 10th floor - to climb up 1 floor. Room: standard room layout with safe, kettle, iron n ironing board/beds are comfortable with 2 pillows each. Sheets and duvet clean. Toilet: minally maintained. Clean though dated. Showerhead needs a bit of cleaning. Towels had faint cigarette smoke smell. Breakfast: wide array of western and local cuisines. Egg dishes ie omelette, sunny side etc can be ordered on request. Many beverages, yogurts and cut fruits to choose from. Bad incidences: 1) room service staff did not provide clean towels. Towels brought in by bellboy smelt of cigarette smoke. 2) 07 June @ 9plus, there was no water supply. My mum was in the middle of her shower with soap n suds all over. I informed reception n all that was mentioned was that they have been alerted and will need at least 30mins to try to resolve. Nil solution given when asked for. Simply apologize and ask to wait. Pls do not a guest to be covered im soap n ask to wait 30mins (at least) for water supply to be probably restored. I had to buy bottled mineral water from the nearby convenience stall to aid my shivering mum. POS reception still gave me a "aww we are so sorry" in a mocking way when i carried back the mineral water. I replied with a lousiest hotel title bestowed to them. My POV: will prefer to stay in Silverland/A25/Kin chains instead of this Adora chain of hotels (have stayed in Adora at Le Anh Xuan and it was so so with great service staff). I just feel this hotel is poorly managed with zero mitigation strategies for service recovery.

Absolutely loved this hotel. The staff were so friendly and welcoming. It is superbly located to many great attractions i.e Ben Thanh Markets, walking streets, shopping centres, great restaurants.

Great Hotel. Central Location in HCMC, friendly staff, nice breakfast buffet and the pool and bar on the top floors is nice and was never too busy.

主要是地理位置不錯，早餐也豐富，房間比較小，服務還滿意，還行，適合出差旅遊，旁邊一個小酒吧有十種口味鮮啤還不錯

很方便的地點，坐車還是走路都很方便去不同景點。房間總體很乾淨，有燙衣板和燙鬥很貼心。但房間的浴缸有汙漬，開水把手一開就掉，半夜還要找客服幫忙處理。而且酒店入口就有粉紅事業的小姐按摩店在招攬生意，女孩子會感覺有點尷尬。

地段比較好，在檳城市場邊上，隔音太差了，老外拖家帶口的在隔壁説話，感覺就在邊上。空調冷氣冷的比較慢。住的2樓，早上5點開始就有噪音，推凳子的聲音，大概是1樓的餐廳開始準備早餐，因為明天都有。還有2天白天8點開始敲錘在和割鋸子聲音。性價比不高

not very good

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