I booked for four days. Everything was standard toyoko inn style however the room I stayed in had a serious dampness that made the bedding, mattress, duvet completely soggy. It was absolutely horrid. I reported it to the front desk to which they sent someone to confirm the situation and offered to help me turn on the standard dehumidifier function on the ac instead of immediately changing my room when they confirmed the problem. Even with all the downpours in Tokyo the other hotels I stayed at did not have these issues. So I blasted the dehumidifier and it became cold and damp... I finally couldn't take it and went downstairs to demand a room change at 2 am. Instead of being apologetic, the staff acted like they were doing me a major favor and gave me the only remaining room that was an upgrade from mine. Then they insisted that I move out first thing in the morning back into my paid room type once it became free...without any regard that it was four hours to sunrise and by the time I finished packing and unpacking at 3 am I have not gotten any sleep. I had to argue for a later time to check into another room. No apology was ever issued for my troubles. Their nonchalance and weak customer support really dampened my trust in the toyoko brand. Rather it was 訂房網站.com that investigated the issue and confirmed my grievances to give me some compensation.
黃鳴
獨自出遊
入住於2025年03月
5.0
超讚
評價於:2025年03月16日
位置超近 東久留米 站 直頭喺地鐵站旁邊,附近有薩莉亞,居酒屋,大型超級市場,family mart等。早餐好簡單,就喺地下,選擇唔多。但是,味道不錯,起碼食得飽。去Spadium Japon都係半小時路程。酒店附近,有穿梭巴士去。如果大家想去Spadium JapoN 可以選擇呢間酒店。
訪客用戶
獨自出遊
入住於2025年06月
5.0
超讚
評價於:2025年06月23日
Great location and near station. Walk around 50 metre will meet Convenient store
Self auto check in check out all self service . Bed is comfortable. Breakfast is good and simple. Can see Fuji Mountain from 9th floor.
訪客用戶
家庭出遊
雙人房, 1 張特大床, 禁菸房
入住於2024年12月
4.2
很好
評價於:2025年01月16日
ชอบพักเครือ Toyoko inn อาหารเช้าอร่อย ราคาที่พักสมเหตุสมผล ทำเลใกล้สถานีรถไฟ
訪客用戶
商務出差
入住於2025年09月
4.0
評價於:2025年10月05日
I booked for four days. Everything was standard toyoko inn style however the room I stayed in had a serious dampness that made the bedding, mattress, duvet completely soggy. It was absolutely horrid. I reported it to the front desk to which they sent someone to confirm the situation and offered to help me turn on the standard dehumidifier function on the ac instead of immediately changing my room when they confirmed the problem. Even with all the downpours in Tokyo the other hotels I stayed at did not have these issues. So I blasted the dehumidifier and it became cold and damp... I finally couldn't take it and went downstairs to demand a room change at 2 am. Instead of being apologetic, the staff acted like they were doing me a major favor and gave me the only remaining room that was an upgrade from mine. Then they insisted that I move out first thing in the morning back into my paid room type once it became free...without any regard that it was four hours to sunrise and by the time I finished packing and unpacking at 3 am I have not gotten any sleep. I had to argue for a later time to check into another room. No apology was ever issued for my troubles. Their nonchalance and weak customer support really dampened my trust in the toyoko brand. Rather it was 訂房網站.com that investigated the issue and confirmed my grievances to give me some compensation.
黃鳴
獨自出遊
入住於2025年03月
5.0
超讚
評價於:2025年03月16日
位置超近 東久留米 站 直頭喺地鐵站旁邊,附近有薩莉亞,居酒屋,大型超級市場,family mart等。早餐好簡單,就喺地下,選擇唔多。但是,味道不錯,起碼食得飽。去Spadium Japon都係半小時路程。酒店附近,有穿梭巴士去。如果大家想去Spadium JapoN 可以選擇呢間酒店。
訪客用戶
獨自出遊
入住於2025年06月
5.0
超讚
評價於:2025年06月23日
Great location and near station. Walk around 50 metre will meet Convenient store
訪客用戶
商務出差
入住於2025年09月
黃鳴
獨自出遊
入住於2025年03月
訪客用戶
獨自出遊
入住於2025年06月
訪客用戶
家庭出遊
標準雙床房(禁菸)
入住於2025年07月
訪客用戶
獨自出遊
入住於2025年04月
訪客用戶
獨自出遊
入住於2024年12月
訪客用戶
獨自出遊
雙人房(特大床,可吸菸)
入住於2024年11月
M29094****
獨自出遊
入住於2024年12月
訪客用戶
家庭出遊
標準雙床房(可吸菸)
入住於2024年12月
訪客用戶
家庭出遊
雙人房, 1 張特大床, 禁菸房
入住於2024年12月
訪客用戶
商務出差
入住於2025年09月
黃鳴
獨自出遊
入住於2025年03月
訪客用戶
獨自出遊
入住於2025年06月
訪客用戶
家庭出遊 標準雙床房(禁菸)
入住於2025年07月
訪客用戶
獨自出遊
入住於2025年04月
訪客用戶
獨自出遊
入住於2024年12月
訪客用戶
獨自出遊 雙人房(特大床,可吸菸)
入住於2024年11月
M29094****
獨自出遊
入住於2024年12月
訪客用戶
家庭出遊 標準雙床房(可吸菸)
入住於2024年12月
訪客用戶
家庭出遊 雙人房, 1 張特大床, 禁菸房
入住於2024年12月