I booked a king-size bed room for three nights. The photos on the website showed a spacious room with a large front-facing window and a park view. However, when I checked in at the front desk, both my friend and I were given extremely poor rooms. As Asians, we felt we were being discriminated against. Guests checking in after us were given much better park-view rooms.
The room I was given was extremely small — the smallest on the entire floor — with only one tiny window and an awkward slanted beam taking up space. The hotel staff claimed that ‘every room has a different layout’ and told us they were fully booked so no room changes were possible. But during our three-night stay, we passed by many rooms and none had such a bad layout.
Also, I had booked a king-size bed, but they initially gave me a queen-size bed. Only after I complained did they say I could upgrade — but only if I paid extra. This is unacceptable and felt like clear racial discrimination. Fortunately, the booking platform later helped coordinate and arranged a partial refund for me.
匿名用戶
夫妻/情侶出遊
經濟無窗特大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月28日
일단룸 컨디션이너무 청결하고 잘 정돈되어있었습니다. 또한 헬스장
시설도호텔 헬스장이라곤 믿기지않을 정도로 다양한 장비가 있었고
쾌적하였습니다. 공항에 늦게 도착하였지만 24시간 프론트데스크라 너무
좋았습니다. 1박 밖에 머물지 못한 것이아쉽습니다. 헬싱키에 다시가게
된다면 또 이곳에서 머무를 예정입니다.
I booked a king-size bed room for three nights. The photos on the website showed a spacious room with a large front-facing window and a park view. However, when I checked in at the front desk, both my friend and I were given extremely poor rooms. As Asians, we felt we were being discriminated against. Guests checking in after us were given much better park-view rooms.
The room I was given was extremely small — the smallest on the entire floor — with only one tiny window and an awkward slanted beam taking up space. The hotel staff claimed that ‘every room has a different layout’ and told us they were fully booked so no room changes were possible. But during our three-night stay, we passed by many rooms and none had such a bad layout.
Also, I had booked a king-size bed, but they initially gave me a queen-size bed. Only after I complained did they say I could upgrade — but only if I paid extra. This is unacceptable and felt like clear racial discrimination. Fortunately, the booking platform later helped coordinate and arranged a partial refund for me.
匿名用戶
夫妻/情侶出遊 經濟無窗特大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月28日
일단룸 컨디션이너무 청결하고 잘 정돈되어있었습니다. 또한 헬스장
시설도호텔 헬스장이라곤 믿기지않을 정도로 다양한 장비가 있었고
쾌적하였습니다. 공항에 늦게 도착하였지만 24시간 프론트데스크라 너무
좋았습니다. 1박 밖에 머물지 못한 것이아쉽습니다. 헬싱키에 다시가게
된다면 또 이곳에서 머무를 예정입니다.
Sasa777
好友出遊
高級雙人房(2 張單人床)
入住於2025年11月
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夫妻/情侶出遊
標準特大床房
入住於2025年10月
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獨自出遊
經濟無窗特大床房
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匿名用戶
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入住於2025年07月
かもめさん
獨自出遊
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入住於2025年07月
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入住於2025年11月
_WeChat34518****
夫妻/情侶出遊 標準特大床房
入住於2025年10月
noi.
獨自出遊 經濟無窗特大床房
入住於2025年09月
あめあめ
好友出遊 高級特大床房 (多床)
入住於2025年09月
sunnyview
獨自出遊 標準特大床房
入住於2025年09月
Deky
家庭出遊 高級特大床房 (多床)
入住於2025年08月
コープ
獨自出遊 標準特大床房
入住於2025年07月
訪客用戶
獨自出遊 標準特大床房
入住於2025年07月
匿名用戶
夫妻/情侶出遊 經濟無窗特大床房
入住於2025年07月
かもめさん
獨自出遊 標準特大床房
入住於2025年07月