方萊國際大酒店(合肥經開區店) (Fang Lai International Hotel (Hefei Economic Development Zone))

同價位的酒店，在合肥應該是最差的一家。一，寫字樓跟酒店連在一起。進酒店電梯可以隨意上下樓層。二，酒店裡還有發涉黃的小傳單，像這種價位的酒店不應該有這種現像。三，前台的客服服務態度也很差，第一次問電梯在哪假裝沒聽見。很不好的一次住宿體驗。

看演唱會的，距離還可以，走路半個小時，附近在施工比較吵，裝修應該有些年頭了，有些設計不太合理，沒有穿衣鏡，洗手枱沒有垃圾桶，而且晚上會有人塞小卡片，房間倒是挺大的。

看演唱會選擇了這裡，老牌的酒店，硬件和環境還是過硬的，房間很大，住著很舒服，早餐也不錯，就是存在塞卡片的現象，前台服務態度也一般。

來合肥會首選的酒店，距離南站，客戶公司都不遠 唯一的問題是塞卡片的情況依然有，電梯不用刷卡，誰都可以上來，這塊如果管控更好一些就更好了 早餐豐富，還送了午餐，雖然沒吃到，但是這個營銷還是可以的

看演唱會定的酒店 離場館不遠 酒店內還有瑞幸咖啡 很方便 房間也很大！行李箱隨便放～適合我這種p人！ 總而言之還是不錯的！並且早餐也不錯！ 還放著汪蘇瀧的歌！！！循環播放！

房間很整潔，設施齊備，服務到位。但是真的太吵了，房間正對樓下的一排空調外機，聲音巨大，搞到2點多才睡著

1. 位置超方便，整體性價比OK。 2. 前台服務很熱情，主動幫忙升級了房型，床品柔軟睡得香。 3. 酒店環境很安靜，適合商務出行，衞生打掃及時，周邊有便利店，入住體驗挺滿意。

位置其實不錯，徽園就在對面，可惜現在進行地鐵工程施工，相信建成後去市區更便利。少有提供早午餐，當然，衹是吃飽的標準，但也不錯呢。

I have lived in China for years and traveled to many provinces, but this is the worst hotel experience I have ever had. We stayed here for a wedding across the street, but check-in was a disaster. The two receptionists on duty at 6pm on June 26, 2025, were shockingly unprofessional. They ignored my friend and served Chinese guests who cut in line. They could not understand a simple Alipay deposit. Earlier, I had called to change my booking from a twin room to a single, and they agreed to handle it at check-in — but when I arrived, they refused and said they couldn’t do it. After 20 minutes of confusion, they finally gave us our rooms cards, then chased us down shouting about the payment even though it was still processing. Because of this, we were late to the wedding. The location is also terrible: surrounded by fences and barriers, and impossible to reach even nearby places in bad weather. We had to take a DiDi, which drove in circles and dropped us back at the hotel. Later, the front desk repeatedly called my room demanding passport details they had already photographed at check-in (specifically the passport page). They kept calling until we repeated the information again. There were no instant coffee packets in the room, the hallways smelled like sewage, and the overall staff attitude was rude and incompetent. For a hotel that calls itself “International,” the service was anything but. I strongly recommend avoiding this hotel. The staff should be retrained in basic customer service, reading comprehension, and etiquette. This terrible experience ruined our 訂房網站 to Hefei, and I will never stay here again.

As a foreigner, I've lived in China for 9 years. I've travelled to many provinces and stayed in many hotels. I've also travelled to many countries. Without hyperbole, the Fang Lai International Hotel is the worst hotel I have ever stayed in. I came to Hefei for a wedding and we had just arrived at the hotel, which is opposite the ceremony. We tried to check in, and the two women at the front desk exhibited the worst customer service I've received in China. They ignored me and served my friend. One woman would serve the Chinese guests who rudely pushed in line, while continuing to ignore me. We speak Chinese, however the woman were extremely ignorant to our requests and explanations. We spent 20 minutes attempting to check in. The lack of incompetency was astounding. The name of this hotel has the word "International" in it, however it is anything but. They wanted bonds/deposits and when we tried to pay with Alipay, they became confused. They thought it was an international payment method. Finally they gave us our room cards, and we went to the elevators. One woman chased us screaming about the Alipay payment which was still processing on his phone. We were late to the wedding. We tried to get a taxi to the building nearby which was hosting the ceremony, but due to rain and lack of access, we called a DiDi. The DiDi drove in a loop and we ended up back at the hotel, and he kicked us out. This iterates the low score I gave for location. There are barriers and fences everywhere around the hotel. After the wedding, we were in my friend's hotel room, and the woman at the front desk called asking for more details about our passports. They had the details already, since they took photographs of the passports. The women at the front hotel desk clearly have permanent cognitive impairments. They kept calling us until we simply gave them the information they needed. For an international, I would expect instant coffee packets at a minimum. But these did not exist. The hallways smell like faeces. I am extremely angry with the poor service we received. The two staff members at the check-in counter working at 6pm on 2025/06/26 should be strongly reprimanded, undergo basic training in reading comprehension, basic customer service skills, and basic etiquette. What was supposed to be an enjoyable time in Hefei was marred by the reprehensible customer service from the two staff members, who lacked even basic skills in communication and comprehension. I plan never to return to Hefei because of the clearly xenophobic local people who lack anything resembling a civilised community I now understand why the people of Hangzhou view the people of Anhui with utter disdain. This feeling is exemplified by the experience I had at this hotel.. 作為一個外國人，我已經在中國生活了9年。我去過很多省份，也住過許多酒店。我也去過很多國家。毫不誇張地說，方來國際大酒店是我住過最糟糕的酒店。 我來合肥是為了參加一場婚禮，我們剛到酒店（就在婚禮場地對面），準備辦理入住。前台的兩位女性員工提供了我在中國遇到過最差的客戶服務。她們無視我，只為我朋友辦理入住。她們甚至優先為那些插隊的中國客人服務，繼續無視我。 我們會說中文，但這兩位女性完全無視我們的請求和解釋。我們花了20分鐘才完成入住手續。她們的無能令人震驚。這個酒店的名字裡有“國際”兩個字，但它一點也不國際化。她們要求押金，當我們試圖用支付寶付款時，她們卻一臉困惑，以為那是國際支付方式。最後她們把房卡交給了我們，我們剛到電梯口，其中一位女員工便大聲追過來，說支付寶付款還沒處理完。 結果我們遲到了婚禮。我們想打車去附近的婚禮場地，但因為下雨和周邊交通不便，我們改叫了滴滴。結果司機繞了一圈又把我們送回酒店，還把我們趕下車。這正是我對酒店位置打低分的原因。酒店周圍到處是圍欄和障礙。 婚禮結束後，我們在朋友的房間里，前台打來電話問我們護照的資訊。事實上她們早就拍過護照照片了。這些前台女員工明顯存在認知障礙。 她們不斷打電話，直到我們無奈再次提供了相關資訊。 作為一家“國際”酒店，起碼應該提供速溶咖啡，但連這個都沒有。走廊裡聞起來像是糞便的味道。 我對我們收到的惡劣服務感到極度憤怒。2025年6月26日晚上6點在前台工作的那兩名員工應當受到嚴厲訓誡，必須接受基本的閱讀理解、客戶服務和禮儀培訓。本該是一次愉快的合肥之行，卻被這兩名員工惡劣的服務徹底毀掉。她們甚至連最基本的溝通和理解能力都沒有。 由於這裡的本地人明顯存在排外情緒，毫無文明社會應有的素養，我計劃永遠不再來合肥。 我現在明白為什麼杭州人對安徽人如此不屑一顧了。這種感覺在我入住這家酒店的經歷中得到了充分體現。