海洋樹木海灘水療度假村 (Ocean Tree Beach Resort & Spa)

CATION: False promise for refund and NO spa  Upon arrival, we discovered that we had booked and paid for two rooms, but only required one. The reception requested the return of the additional room, but initially refused to refund the paid cost. However, I declined to release the room without compensation. After several nights, the manager agreed to reimburse me, and I released the room for their use. The manager assured me that the refund would be deposited into my account within a few days. Nevertheless, today, more than seven weeks later, I am still awaiting the refund. This is despite approximately a dozen email messages from the manager promising that the refund is on its way. Furthermore, the hotel’s name is misleading. There is no spa on the hotel grounds. When I inquired at the reception about the available treatments, they referred me to the neighboring hotel, Coral Reef Resort and Spa. It would be advisable for you to book your vacation there.

Very good stay at the ocean tree hotel. Spacious rooms and bathroom, gorgeous private beach with mangroves and coconut tree. Thanks Sameer and Achal for making my stay so pleasant.