合艾麗景灣酒店 (The Regency Hotel Hatyai)

服務不錯👍 但是半夜突然有服務員敲門✊ 會被嚇死😦既然送tuşu 來，我們沒有叫服務員送啦。 一直敲門✊差點嚇死我了😱

再也不會住這個破酒店，設施陳舊，衞生極差，馬桶滲水。洗浴池地下多大裂紋。房間礦泉水衹有兩瓶，再要衹能購買。而且辦理入住酒店必須扣留護照，搞得天天出門提心吊膽。沒護照想順便過去馬來也不行。退房就我一個住客，三個服務員自顧自己吹牛，辦理過程慢得要死，而且房間沒查完不還護照。

幫媽媽訂，她住過覺得衛生還可以接受，始終酒店有點舊，職員服務態度十分好和有禮貌和友善，酒店位置十分好。

酒店位置很方便，吃喝蠻多

很方便 去哪裡都很靠近 已經住了很多次

很好👍工作人員🧑💼o k，出入交通方便，乾淨俐落。

地點很方便

很好很好很好

Review of The Regency Hatyai They retain our passport for the duration of our stay. Is this even legal ? The swimming pool and gym were closed (and according to the staff, it has been for a quite a while) - why was this not updated on the app? The first day we arrived, there was an electricity inspection ? And aircon was not supposed to work but when we got to the room, it was running but very extremely loudly for the duration of the stay. The condition of the room was beyond words to describe and I can only provide some pics to show how bad it is. Can this hotel even be opened for business ? When I asked for a spare bottle of drinking water, I was told its 20 baht - and its for a 500 ml. A shop outside sells the 1.5 litre for that price ! The adjoining wing is supposed to be better but the ac is equally loud - though the height of this wing perhaps give the impression its nicer - the finer details show they are only slightly better. It’s listed as 4 star on 訂房網站 but honestly it’s not even a 2 star. I know I sound harsh but it’s way off the mark as a tourist hotel. On the first morning, we went to the cafe (to check out the breakfast - a staff told us it would be served from 8am) - guess what? We were told its not ready and should be only from 9pm - which hotel with so many rooms serve breakfast at 9am?!?

I booked for 3d2n at Regency Hotel. The room looks good.. bed was comfy. Unfortunately they are unable to provide you extra pillow. The customer service need to be improve. I have requested and paid for an extra bed, seemlike they no record shown that it was paid during check out. Luckily i have my receipt payment. 😮💨