Very bad experience with the hotel. The room has broken air-conditioning, we got transferred to another room, also with no air-conditioning, and in worse condition than the first. The bathroom and the bed was partitioned by a curtain?! After endless complaints midnight, we were told they can't do anything, nor give us a refund if we moved out, as the hotel manager has left for the day, and no one in the hotel could decide. We ended up sleeping with a stand fan they brought!
The only good thing about the hotel, was the breakfast 🤣
Nhung Nguyễn Phương
獨自出遊
L'Opera套房特大床歌劇院景觀
入住於2025年04月
5.0
超讚
評價於:2025年04月06日
Khách sạn sạch sẽ đẹp đẽ, gần trung tâm. Tầm nhìn ra nhà hát lớn. Lễ tân thân thiện
A cozy, intimate stay here in Hanoi - we were met with friendly staff, had complimentary drinks and snacks at their ground level bar. Upon heading into our King Deluxe room, we were met with a delicious cake and fresh fruits!
Very bad experience with the hotel. The room has broken air-conditioning, we got transferred to another room, also with no air-conditioning, and in worse condition than the first. The bathroom and the bed was partitioned by a curtain?! After endless complaints midnight, we were told they can't do anything, nor give us a refund if we moved out, as the hotel manager has left for the day, and no one in the hotel could decide. We ended up sleeping with a stand fan they brought!
The only good thing about the hotel, was the breakfast 🤣
Nhung Nguyễn Phương
獨自出遊 L'Opera套房特大床歌劇院景觀
入住於2025年04月
5.0
超讚
評價於:2025年04月06日
Khách sạn sạch sẽ đẹp đẽ, gần trung tâm. Tầm nhìn ra nhà hát lớn. Lễ tân thân thiện
A cozy, intimate stay here in Hanoi - we were met with friendly staff, had complimentary drinks and snacks at their ground level bar. Upon heading into our King Deluxe room, we were met with a delicious cake and fresh fruits!
訪客用戶
商務出差
豪華雙床房
入住於2025年11月
Kath C.
家庭出遊
豪華雙床房
入住於2025年03月
Nhung Nguyễn Phương
獨自出遊
L'Opera套房特大床歌劇院景觀
入住於2025年04月
訪客用戶
夫妻/情侶出遊
歌劇院特大床套房
入住於2025年10月
訪客用戶
夫妻/情侶出遊
L'Opera套房特大床歌劇院景觀
入住於2025年04月
Linda Goes Digital
夫妻/情侶出遊
歌劇院特大床套房
入住於2024年10月
訪客用戶
家庭出遊
豪華雙床房
入住於2024年10月
匿名用戶
商務出差
歌劇院特大床套房
入住於2026年01月
MaxRov
商務出差
豪華至尊房
入住於2024年07月
cbbkkb
商務出差
豪華雙床房
入住於2024年06月
訪客用戶
商務出差 豪華雙床房
入住於2025年11月
Kath C.
家庭出遊 豪華雙床房
入住於2025年03月
Nhung Nguyễn Phương
獨自出遊 L'Opera套房特大床歌劇院景觀
入住於2025年04月
訪客用戶
夫妻/情侶出遊 歌劇院特大床套房
入住於2025年10月
訪客用戶
夫妻/情侶出遊 L'Opera套房特大床歌劇院景觀
入住於2025年04月
Linda Goes Digital
夫妻/情侶出遊 歌劇院特大床套房
入住於2024年10月
訪客用戶
家庭出遊 豪華雙床房
入住於2024年10月
匿名用戶
商務出差 歌劇院特大床套房
入住於2026年01月
MaxRov
商務出差 豪華至尊房
入住於2024年07月
cbbkkb
商務出差 豪華雙床房
入住於2024年06月