湖邊大酒店哈諾依 (GRAND HOTEL du LAC Hanoi)

衹住了一晚但體驗非常好，禮貌且細心的工作人員，乾淨現代的房間，豐盛的早餐，晚上頂樓的酒吧有駐唱樂隊，體驗也相當不錯。可以改進的是退房程序，需要客人等查房，高檔酒店這個環節可以再想想如何更有效率。 照片/視頻是頂樓酒吧。

The hotel has an excellent location, making it easy to explore the area. Service from the staff was top-notch, always friendly and attentive, they changed our room immediately after we raised concerns with mouldy shower and bedroom. However, the cleanliness was disappointing — the shower had noticeable mould buildup and didn’t feel properly cleaned and towels were worn, which need replacement. We stayed in 3 different rooms and all bathrooms had poor cleanliness. The room itself was on the smaller side. The breakfast selection was fairly average. Price was considered high for the standard of the hotel. Overall, while the service and location were impressive, improvements in cleanliness and room price were high.

酒店房間比較小，但舒適乾淨，地段也不錯。兩年之前住過一次，這次的體驗和上次相比差了些，特別是服務方面。在細節上好幾次出錯，房間用品有些也不能使用。酒店的一次性用品也不完備，聯繫前台説和客服部確認後給回覆，直到離開酒店也沒回復。

모든직원들 다 친절합니다:-) 그리고 퇴실 오전이라소 조식서비스도 못했는데 조식도 챙겨주시고 너무감사합니다 ! 위치,친절,센스 다 만족합니다 다음에도 또 이곳으로ㅠ예약 할거에요

Отличный отель. Персонала очень приветливый. Вначале было непонимание по окну в номере (оно выходит во внутренний двор, в котором по факту стены), но персонал отеля все объснил и предложил возможные альтернативные варианты. Отдельно хочу поблагодарить Mr. Jack и его команду персонала отеля , они сделали все , чтобы наш отдых Ханое был позитивным и незабываемым. Бассейн на крыше с потрясающим видом на собор Святого Иосифа. Также рекомендую к посещению СПА отеля , там работают профессионалы. Отдельного упоминанию заслуживают завтраки, здесь вы сможете найти все что захотите , очень рекомендую здесь попробовать Яйцо Бенедикт.

Great 訂房網站 with great hospitality service by the hotel staff.

I booked Grand Hotel du Lac Hanoi for my boss and colleagues during their business leisure 訂房網站, and they had a fantastic stay. ✅ Service: The staff was professional, attentive, and always ready to assist. Check-in was smooth, and special requests were well handled. ✅ Rooms: The rooms were spacious, clean, and well-equipped, with a great blend of modern comfort and classic elegance. The beds were comfortable, ensuring a good night’s sleep after long meetings. ✅ Location: Conveniently situated in the heart of Hanoi, making it easy to access business districts, restaurants, and cultural attractions. ✅ Amenities: The hotel offers excellent facilities, including a rooftop bar with a stunning view, a well-equipped gym, and a relaxing spa—perfect for unwinding after work. ✅ Food: Breakfast had a good variety, and the hotel’s dining options were impressive, catering to both local and international tastes. Overall, this hotel was an excellent choice for a business leisure stay—combining comfort, convenience, and top-notch service. Would definitely book again!

服務很好，早餐的雞粉好味

お部屋も十分に広く、朝ごはんも美味しかったです。清掃もとても綺麗にしてくださって本當に助かりました。特にスタッフの方はとても優しく、さまざまな情報を教えてくださり、気遣いも素晴らしかったです。このホテルに泊まるべきです。

房間比較小， 圖片上有裝修風格，廁所衞生方面有點老舊， 廁所且沒有裝修風格， 餐廳倒是食品豐富也衞生。有配置煮開水的，但是呢插座插不上啊， 得自備轉接插頭