Do not recommend this hotel, this hotel is very stubborn and unkind, I booked in May to stay in June. However, later on, my travel visa was refused, which made it impossible for me to travel and check in. I applied for refund and cancellation with the hotel twice together with the 訂房網站 customer service, and provided the visa refusal certificate presented by the embassy. I admit that my inability to check in is my default first, and I can accept the policy of deducting liquidated damages. However, the hotel once voted not to refund the cancellation. When I applied for the cancellation, there was still one month before my check-in time, and I thought that even if it was canceled, it would not cause any loss to the hotel. So I think this hotel is very stuffy and unhumane, even if you have any problems, you will not get a good solution
Deguoximu
商務出差
標準大床房
入住於2024年05月
4.0
評價於:2024年08月16日
還行吧,總體來説還算滿意的,在外面就沒那麼講究了。
訪客用戶
商務出差
標準大床房
入住於2023年05月
4.5
很好
評價於:2023年06月01日
Everything was great.
Loved the hotel would definitely stay there again.
Perhaps the location is not ideal for everyone (20 minutes by public transport to the station), but we didn't mind, as it also cut the transport to the airport in half.
The breakfast is great. Opposite the hotel is Lido grocery you can also find a number of restaurant even sushi Asian cuisine nearby. However the winter in Hamburg is freezing. Around 10mins walk to the subway station which is pretty good enough
Do not recommend this hotel, this hotel is very stubborn and unkind, I booked in May to stay in June. However, later on, my travel visa was refused, which made it impossible for me to travel and check in. I applied for refund and cancellation with the hotel twice together with the 訂房網站 customer service, and provided the visa refusal certificate presented by the embassy. I admit that my inability to check in is my default first, and I can accept the policy of deducting liquidated damages. However, the hotel once voted not to refund the cancellation. When I applied for the cancellation, there was still one month before my check-in time, and I thought that even if it was canceled, it would not cause any loss to the hotel. So I think this hotel is very stuffy and unhumane, even if you have any problems, you will not get a good solution
Deguoximu
商務出差 標準大床房
入住於2024年05月
4.0
評價於:2024年08月16日
還行吧,總體來説還算滿意的,在外面就沒那麼講究了。
訪客用戶
商務出差 標準大床房
入住於2023年05月
4.5
很好
評價於:2023年06月01日
Everything was great.
Loved the hotel would definitely stay there again.
Perhaps the location is not ideal for everyone (20 minutes by public transport to the station), but we didn't mind, as it also cut the transport to the airport in half.
The breakfast is great. Opposite the hotel is Lido grocery you can also find a number of restaurant even sushi Asian cuisine nearby. However the winter in Hamburg is freezing. Around 10mins walk to the subway station which is pretty good enough
M273900****
商務出差 精品大床房帶梳化床
入住於2023年07月
5.0
超讚
評價於:2023年07月09日
非常適合旅遊,不太適合商務辦公
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