Overall, our stay was enjoyable, and the chalet matched the photos. However, I’d rate it 3.5 stars due to poor value for the peak-season price. Check-in instructions were unclear, leaving us to search for our villa in the cold. There were no manuals for the heater, boiler, or washer, and the boiler kept turning off unexpectedly. The concierge was attentive, but these issues dampened the experience. These manuals / improvements / attention to detail should be easy fixes for the management company, but a major oversight for a company that prides itself on hospitality.
Teddy
家庭出遊 木屋, 3 間臥室 (Mizuho)
入住於2025年01月
3.7
評價於:2025年02月02日
Overall, our stay was enjoyable, and the chalet matched the photos. However, I’d rate it 3.5 stars due to poor value for the peak-season price. Check-in instructions were unclear, leaving us to search for our villa in the cold. There were no manuals for the heater, boiler, or washer, and the boiler kept turning off unexpectedly. The concierge was attentive, but these issues dampened the experience. These manuals / improvements / attention to detail should be easy fixes for the management company, but a major oversight for a company that prides itself on hospitality.
瑞穗木屋
(Mizuho Chalet)附近飯店推薦
常見問題
瑞穗木屋的入住和退房時間是什麼?
入住時間:16:00以後 退房時間:10:00以前
瑞穗木屋是否提供早餐?
飯店不提供早餐。
瑞穗木屋提供哪些設施及服務?
溫泉,停車場
瑞穗木屋附近有什麼熱門景點?
白馬滑雪跳台(約0.6公里),Hakuba Happo One Ski Area (Nakiyama)(約0.7公里),白馬八方尾根滑雪場(約0.9公里)
Teddy
家庭出遊
木屋, 3 間臥室 (Mizuho)
入住於2025年01月
Teddy
家庭出遊 木屋, 3 間臥室 (Mizuho)
入住於2025年01月