It was unfortunately a very bad experience. A snow storm day while we arrived at around 9:30pm. We booked two rooms for two families. The host did welcome us to the room. But literally there was no front desk and after knowing which rooms belong to us. Then there was no service at all. Most disappointing thing is there was no warm water in a freezing -10 degrees. And we ended needing to go to my friend’s room to take baths. It’s completely unacceptable. We ended up checking out the next day and one thing the host was good that they listened to our concerns and refunded the second night hotel fees to our two rooms. A very unfortunate bad experience.
匿名用戶
家庭出遊
入住於2023年01月
2.0
評價於：2023年02月03日
It was unfortunately a very bad experience. A snow storm day while we arrived at around 9:30pm. We booked two rooms for two families. The host did welcome us to the room. But literally there was no front desk and after knowing which rooms belong to us. Then there was no service at all. Most disappointing thing is there was no warm water in a freezing -10 degrees. And we ended needing to go to my friend’s room to take baths. It’s completely unacceptable. We ended up checking out the next day and one thing the host was good that they listened to our concerns and refunded the second night hotel fees to our two rooms. A very unfortunate bad experience.
匿名用戶
家庭出遊
入住於2023年01月
匿名用戶
家庭出遊
入住於2023年01月