很少寫評論,但實在是挺驚人的。
景色勉強算個亮點,但如果一家酒店衹剩下這點可取之處,那未免太可悲了。這裡所有的服務和硬件設施都遊走在令人無法忍受的邊緣,如果這衹是一家全季之類的快捷酒店我也就忍了,但作為一家希爾頓,這種水準實在令人費解。入住期間的體驗令人深感不適:送餐員毫無顧忌地直接穿著鞋踩進客房;淋浴水龍頭關不嚴,半夜為了掩蓋滴水聲我衹能在下面墊條毛巾;浴缸的下水器甚至需要我自己費力順時針擰緊才能勉強使用。在海南如此炎熱的天氣裡,客房竟然衹提供兩瓶免費飲用水,洗漱用品也十分敷衍,牙膏品牌顯得極其廉價。此外,酒店沒有配備送餐機器人,工作人員不僅毫無服務精神,還極其生硬地要求客人自己下樓拿外賣。在同等價位下,消費者絕對有更好、更多的選擇,入住體驗極差,強烈不推薦。
The view is decent, but it’s rather pathetic if that is the hotel's only redeeming quality. Every aspect of the service and facilities teeters on the edge of being completely unacceptable. I might have let this slide if it were an economy brand like Ji Hotel, but this is a Hilton—the standards should be much higher. My stay was plagued by a series of frustrating issues: room service staff walked straight into my room with their shoes on; the shower faucet was leaking at night, and I had to muffle the dripping sound with a towel just to get some sleep; and the bathtub drain was so faulty that I had to manually twist it clockwise to lock it before use. Moreover, providing only two complimentary bottles of water in Hainan's scorching heat is simply absurd, and the brand of toothpaste provided felt incredibly cheap. To make matters worse, there are no delivery robots, and instead of offering actual service, the staff rudely and abruptly told me to go downstairs and fetch my own takeout. For this price point, there are far better options available elsewhere. A terrible experience—highly not recommended.
很少寫評論,但實在是挺驚人的。
景色勉強算個亮點,但如果一家酒店衹剩下這點可取之處,那未免太可悲了。這裡所有的服務和硬件設施都遊走在令人無法忍受的邊緣,如果這衹是一家全季之類的快捷酒店我也就忍了,但作為一家希爾頓,這種水準實在令人費解。入住期間的體驗令人深感不適:送餐員毫無顧忌地直接穿著鞋踩進客房;淋浴水龍頭關不嚴,半夜為了掩蓋滴水聲我衹能在下面墊條毛巾;浴缸的下水器甚至需要我自己費力順時針擰緊才能勉強使用。在海南如此炎熱的天氣裡,客房竟然衹提供兩瓶免費飲用水,洗漱用品也十分敷衍,牙膏品牌顯得極其廉價。此外,酒店沒有配備送餐機器人,工作人員不僅毫無服務精神,還極其生硬地要求客人自己下樓拿外賣。在同等價位下,消費者絕對有更好、更多的選擇,入住體驗極差,強烈不推薦。
The view is decent, but it’s rather pathetic if that is the hotel's only redeeming quality. Every aspect of the service and facilities teeters on the edge of being completely unacceptable. I might have let this slide if it were an economy brand like Ji Hotel, but this is a Hilton—the standards should be much higher. My stay was plagued by a series of frustrating issues: room service staff walked straight into my room with their shoes on; the shower faucet was leaking at night, and I had to muffle the dripping sound with a towel just to get some sleep; and the bathtub drain was so faulty that I had to manually twist it clockwise to lock it before use. Moreover, providing only two complimentary bottles of water in Hainan's scorching heat is simply absurd, and the brand of toothpaste provided felt incredibly cheap. To make matters worse, there are no delivery robots, and instead of offering actual service, the staff rudely and abruptly told me to go downstairs and fetch my own takeout. For this price point, there are far better options available elsewhere. A terrible experience—highly not recommended.
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入住於2026年05月
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入住於2026年05月
Raypsy
商務出差 海景大床房I臨窗面海
入住於2026年05月
Fuff
好友出遊 海景雙床房I臨窗面海
入住於2026年05月