希爾頓古爾岡巴尼市中心 (Hilton Gurugram Baani City Centre)

這家酒店位置稍偏，但不堵車時前往機場僅需30-40分鐘車程，環境較為安靜。酒店設施較新，員工服務態度佳，前台還可免費申請延遲退房至下午4點。整體對各類客人尤其是商務人士十分友好，總體值得推薦。

距離德里機場45分鐘左右車程，位置相對比較偏一點，酒店服務不錯，非本地插頭可以問前台要轉換插頭

We stayed at Hilton for two nights with our kids and we all absolutely loved it. It was clean and staff was warm. We definitely recommend Hilton to all those who wants to stay in a clean place.

Good location, terrible hygene and cleanliness, poor service. In my room lights in the bathroom were designed to always be turned on - the receptionist said that it's required by law. That's a big fat lie, but okay. Main problem was the cleanliness and lack of hygene besides that I couldn't sleep well when light was turned on in the bathroom.

Perfect hotel, very comfortable rooms, nice lobby and restaurants. It lacks a rooftop, I thought the swimming pool was gonna be on top.

還行吧，有時候價格高

All was good and services too were up to the mark. Look forward to visit again

Location a bit far

A little further away from the popular areas but lovely hotel, very clean, new, safe and even witnessed a wedding celebration happening right at their banquet floor (thankfully they were very considerate and stopped the celebrations at 1030pm to reduce the noise). Staff were friendly and food was suitable for international visitors. Would come back again.

Our experience at this hotel was extremely disturbing and amounts to harassment by the hotel staff, ***** with gross mismanagement and lack of basic humanity. We were explicitly allowed to enter and stay in the room, including having guests. Once permission was granted, there was no justification for the staff to continuously interrupt us throughout the night via repeated phone calls and visits to the room. This constant disturbance, despite having allowed us to stay, felt like deliberate harassment. Further, the housekeeping staff initially confirmed that pets were allowed, based on which we proceeded. Later, the front desk team contradicted this information, stating that pets were not allowed. This internal miscommunication is entirely the hotel’s responsibility, yet the consequences were unfairly imposed on us. During the night, my mother was asked to stand outside the hotel at around 12:30 AM, in the cold and darkness, for nearly 30 minutes, and was repeatedly told to move aside instead of being assisted. This was both unsafe and inhumane. The front desk staff, Alisha and Pankaj, were rude, repeatedly poked and provoked the situation, and invaded our privacy by attempting to enter the room under the pretext of noise complaints. Ironically, they themselves escalated the matter by calling multiple staff members into the lobby and creating a scene. Ultimately, we were forced out of the hotel at 3:30 AM, which is completely unacceptable and unsafe. Asking guests to leave hotel premises in the middle of the night due to the hotel’s own policy confusion cannot be justified on any humanitarian or professional grounds. Hotels are not just about rulebooks—they are about hospitality, safety, and empathy. This incident reflects a serious failure on all three fronts. We strongly urge the management to investigate this matter and take appropriate action, so that no guest is subjected to such harassment, humiliation, or risk in the future.