經典英國哈特雷莊園酒店 (Cbh Hatherley Manor Hotel)

Excellent hotel though staff in bar and restaurant could be better trained

Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.

Excellent, great spa facilities and staff excellent. Would return.

It’s ok

Hatherley manor is beautiful.  The grounds are lovely and the positioning for Cheltenham and Gloucester is perfect.  It’s a The AA 4*, and the rooms on their website are lovely and as a package I’m sure it is.  However, booking a standard room is the equivalent of a Travelodge and very disappointing.  The room I was given when booked through 訂房網站 wasn’t great. I’ve stayed in Hatherley before and had a glorious room. This one felt like the old working staff quarters.  The window was a poor quality double glazed unit that had condensation in between the panes which stopped you being able to look out of it properly. Thankfully, this hid the view of what looked like a static caravan with rubbish on the roof on the internal ‘courtyard’.  The window covering was a roller blind you’d find in a shed and did nothing to block out the light in the morning.   The kettle and refreshment area looked like an afterthought.  The bed was relatively comfortable, but clearly and old spring mattress as I could feel them through the sheets.  The pillows were reasonable fibre pillows, but I always travel with a feather pillow as life is too short for rubbish pillows.  The hotel itself did seem very quiet when I was there, so I did get a good night sleep, although with the window open you could hear the air conditioning unit situated in the courtyard.  Finally, the spa was nice. Clean and all the facilities were working. No robe included in my room, however there were flip flops.  I’d consider staying again, but the significant difference between expectation and reality of the classic room had disappointed me. The room was tired and shabby, but the rest of the hotel really is lovely.

Had a wonderful stay at Hatherley Manor Hotel…the room was excellent, clean, cosy and comfortable. The breakfast was delicious. The spa was so relaxing and a wonderful addition to my stay. Thank you.

Lovely food both dinner and breakfast. Really nice hotel The walls are really thing in the room I stayed in so I could hear next doors tv on all night and the phone call the other side had at 6am. Frustratingly 訂房網站 said I couldn’t use the spa as part of my booking so I didn’t take swim wear but when I got there I was told I couldn’t use use it for an hour

The service was very good. The staff were friendly and efficient. The room and bathroom were very clean. The choice of food at breakfast was excellent and I was made to feel welcome and relaxed as a single lady (this is not always the case in hotels even these days). I enjoyed using the swimming pool which was situated near my room.

It was a lovely stay! Very calming. The spa is lovely and the room was quiet