Hotel room was not clean upto Hilton standards , also bathroom shower was not working , we informed housekeeping twice than someone came, he said some technical issue will be ok in sometime .waited for long , than nothing changed , me n my daughters left without having bath . Was frustrating. Informed front no intention of help or compensation as I am Hilton honours member . Kindly contact hotel and request for refund
訪客用戶
商務出差
兩張雙人床房
入住於2025年03月
5.0
超讚
評價於:2025年03月28日
위치가 좋고 편리하며 cleaning도 매우 잘해주셔서 좋았습니다.
訪客用戶
家庭出遊
入住於2025年07月
4.0
評價於:2025年07月08日
Overall a bit aged but still well maintained with private parking. However, a lot of cracking noise during midnight; was a a run-down with the supernatural without us knowing (just kidding)?
訪客用戶
家庭出遊
豪華兩張雙人床房
入住於2025年02月
2.5
評價於:2025年02月17日
My recent stay at the Hilton Hotel in Glendale was far from the luxury and comfort I expected from a Hilton property. From the moment I arrived, it was clear that this hotel is in desperate need of a renovation. The lobby felt dated, and the overall atmosphere was far from welcoming.
The room was a major letdown. The furniture was old and worn out, the carpet had stains, and the bathroom felt like it hadn’t been updated in decades. The decor was stuck in the 90s, and the overall cleanliness left much to be desired. For the price I paid, I expected a much more modern and well-maintained space.
What made the experience even worse was the customer service. The staff was unfriendly and seemed indifferent to guests' needs. When I asked for assistance with an issue in my room, I was met with rudeness and a lack of professionalism. It felt like they couldn’t be bothered to help, which is completely unacceptable for a hotel of this caliber.
Overall, my stay at the Hilton Glendale was a huge disappointment. The outdated facilities and poor customer service made it feel like a budget motel rather than a reputable Hilton property. I would not recommend this hotel to anyone and will be looking for better options in the area for future stays.
Hotel room was not clean upto Hilton standards , also bathroom shower was not working , we informed housekeeping twice than someone came, he said some technical issue will be ok in sometime .waited for long , than nothing changed , me n my daughters left without having bath . Was frustrating. Informed front no intention of help or compensation as I am Hilton honours member . Kindly contact hotel and request for refund
訪客用戶
商務出差 兩張雙人床房
入住於2025年03月
5.0
超讚
評價於:2025年03月28日
위치가 좋고 편리하며 cleaning도 매우 잘해주셔서 좋았습니다.
訪客用戶
家庭出遊
入住於2025年07月
4.0
評價於:2025年07月08日
Overall a bit aged but still well maintained with private parking. However, a lot of cracking noise during midnight; was a a run-down with the supernatural without us knowing (just kidding)?
訪客用戶
家庭出遊 豪華兩張雙人床房
入住於2025年02月
2.5
評價於:2025年02月17日
My recent stay at the Hilton Hotel in Glendale was far from the luxury and comfort I expected from a Hilton property. From the moment I arrived, it was clear that this hotel is in desperate need of a renovation. The lobby felt dated, and the overall atmosphere was far from welcoming.
The room was a major letdown. The furniture was old and worn out, the carpet had stains, and the bathroom felt like it hadn’t been updated in decades. The decor was stuck in the 90s, and the overall cleanliness left much to be desired. For the price I paid, I expected a much more modern and well-maintained space.
What made the experience even worse was the customer service. The staff was unfriendly and seemed indifferent to guests' needs. When I asked for assistance with an issue in my room, I was met with rudeness and a lack of professionalism. It felt like they couldn’t be bothered to help, which is completely unacceptable for a hotel of this caliber.
Overall, my stay at the Hilton Glendale was a huge disappointment. The outdated facilities and poor customer service made it feel like a budget motel rather than a reputable Hilton property. I would not recommend this hotel to anyone and will be looking for better options in the area for future stays.
빛콩
家庭出遊
豪華兩張雙人床房
入住於2025年04月
118235****
家庭出遊
兩張雙人床房
入住於2025年09月
Birinder
家庭出遊
兩張雙人床房
入住於2025年06月
訪客用戶
商務出差
兩張雙人床房
入住於2025年03月
訪客用戶
家庭出遊
入住於2025年07月
訪客用戶
家庭出遊
豪華兩張雙人床房
入住於2025年02月
M308655****
夫妻/情侶出遊
豪華特大床房
入住於2025年05月
M432157****
其他
豪華特大床房
入住於2025年01月
訪客用戶
夫妻/情侶出遊
豪華兩張雙人床房
入住於2025年09月
M670858****
好友出遊
大床房
入住於2024年08月
빛콩
家庭出遊 豪華兩張雙人床房
入住於2025年04月
118235****
家庭出遊 兩張雙人床房
入住於2025年09月
Birinder
家庭出遊 兩張雙人床房
入住於2025年06月
訪客用戶
商務出差 兩張雙人床房
入住於2025年03月
訪客用戶
家庭出遊
入住於2025年07月
訪客用戶
家庭出遊 豪華兩張雙人床房
入住於2025年02月
M308655****
夫妻/情侶出遊 豪華特大床房
入住於2025年05月
M432157****
其他 豪華特大床房
入住於2025年01月
訪客用戶
夫妻/情侶出遊 豪華兩張雙人床房
入住於2025年09月
M670858****
好友出遊 大床房
入住於2024年08月