Overall, I was satisfied with the hotel, but I was disappointed with the concierge at the entrance. While we were unloading several heavy cases, including women and children carrying them, he offered no assistance. Even just opening the door or arranging help would have been appreciated.
Booked for one night paid at least double the normal rate because of a concert in the city. I needed a twin but was given a double, the receptionist could not care less. She walked away. I asked for an extra blanket to sleep on the floor and she said housekeeping didn’t like it when they asked for things. Mentioned she might have a cot but could see my son was 14 and 6ft. Generally the hotel is ok but it has a feel of hiding behind sustainability as a way to reduce cost and amenities. There is no bathroom supplies for a hotel like this - toothbrush or cotton pads etc. The shampoo is nailed to the wall which is always odd. Pool area staff are nice and friendly the area is fine for a quick swim and steam but you have to book a 45 min slot which is weird for a paying guest. Anyway it was somewhere to sleep.
訪客用戶
商務出差
特大床房
入住於2024年12月
5.0
超讚
評價於:2024年12月12日
I really appreciate Pegah’s service. I do appreciate her arrange a wonderful view and clean room. She is very nice kind and lovely beautiful smile. I hope to see her again in the future. I am very satisfied with her service. Best wishes to her and the working team. The breakfast is refreshing as well.
Overall, I was satisfied with the hotel, but I was disappointed with the concierge at the entrance. While we were unloading several heavy cases, including women and children carrying them, he offered no assistance. Even just opening the door or arranging help would have been appreciated.
Booked for one night paid at least double the normal rate because of a concert in the city. I needed a twin but was given a double, the receptionist could not care less. She walked away. I asked for an extra blanket to sleep on the floor and she said housekeeping didn’t like it when they asked for things. Mentioned she might have a cot but could see my son was 14 and 6ft. Generally the hotel is ok but it has a feel of hiding behind sustainability as a way to reduce cost and amenities. There is no bathroom supplies for a hotel like this - toothbrush or cotton pads etc. The shampoo is nailed to the wall which is always odd. Pool area staff are nice and friendly the area is fine for a quick swim and steam but you have to book a 45 min slot which is weird for a paying guest. Anyway it was somewhere to sleep.
訪客用戶
商務出差 特大床房
入住於2024年12月
5.0
超讚
評價於:2024年12月12日
I really appreciate Pegah’s service. I do appreciate her arrange a wonderful view and clean room. She is very nice kind and lovely beautiful smile. I hope to see her again in the future. I am very satisfied with her service. Best wishes to her and the working team. The breakfast is refreshing as well.
匿名用戶
獨自出遊
大床房
入住於2026年01月
訪客用戶
其他
特大床房
入住於2026年06月
訪客用戶
家庭出遊
大床房
入住於2025年12月
匿名用戶
家庭出遊
大床房
入住於2025年07月
匿名用戶
夫妻/情侶出遊
特大床房
入住於2026年02月
訪客用戶
其他
大床房
入住於2025年09月
匿名用戶
家庭出遊
大床房
入住於2026年02月
匿名用戶
夫妻/情侶出遊
特大床房
入住於2026年02月
匿名用戶
家庭出遊
豪華特大床房
入住於2025年07月
訪客用戶
商務出差
特大床房
入住於2024年12月
匿名用戶
獨自出遊 大床房
入住於2026年01月
訪客用戶
其他 特大床房
入住於2026年06月
訪客用戶
家庭出遊 大床房
入住於2025年12月
匿名用戶
家庭出遊 大床房
入住於2025年07月
匿名用戶
夫妻/情侶出遊 特大床房
入住於2026年02月
訪客用戶
其他 大床房
入住於2025年09月
匿名用戶
家庭出遊 大床房
入住於2026年02月
匿名用戶
夫妻/情侶出遊 特大床房
入住於2026年02月
匿名用戶
家庭出遊 豪華特大床房
入住於2025年07月
訪客用戶
商務出差 特大床房
入住於2024年12月