I stayed at Awana Resort for 3 days. The room was big and clean, which is a plus point, and the warm pool was enjoyable.
It’s a good place if your main purpose is golfing or shopping at the Premium Outlet — the free shuttle service is convenient. However, if you plan to spend most of your time at Genting Resort for shopping, dining, or entertainment, it can be inconvenient. You’ll need to take either the cable car or a Grab. I preferred Grab, as it’s cheaper, especially when travelling with a group.
Breakfast was average — the milk for oats wasn’t cold, and there weren’t many vegetables for the salad (only one type at the counter).
One unpleasant experience was getting locked out of my room on the second day after a tiring day. Both key cards failed, and I had to walk all the way to the reception. There was no explanation or apology from the staff, which was disappointing.
Overall, a decent stay if you’re there for golf or outlet shopping, but less ideal if your plans revolve around Genting Resort attractions.
Jocelyn97
夫妻/情侶出遊
高級豪華房
入住於2025年10月
4.2
很好
評價於:2025年10月06日
Overall, the experience is quite good, and the check-in process is quick. The shuttle service to the Genting Premium Outlet runs on time. Breakfast is so-so, but it offers a variety of foods and drinks with the best golf view while enjoying your meal. Just to highlight one thing, I think the front desk employees didn't explain much about where the breakfast area is or the check-out time, so we had to ask. I hope this can be improved.
!!! DO NOT BOOK THIS HOTEL - BED BUGS !!!
Terrible Experience – Bed Bugs & No Accountability
My partner got bed bug bites during our stay and provided photos + a doctor’s note to the hotel. It’s been 3 days with no response, and they refuse to refund me. Bed bugs are a serious health and hygiene issue, and the lack of urgency in addressing this matter is appalling.
Photos attached show that the bites are consistent with bed bug bite patterns.
Completely unacceptable for a resort of this standard. Avoid if you value cleanliness and proper customer service.
I stayed at Awana Resort for 3 days. The room was big and clean, which is a plus point, and the warm pool was enjoyable.
It’s a good place if your main purpose is golfing or shopping at the Premium Outlet — the free shuttle service is convenient. However, if you plan to spend most of your time at Genting Resort for shopping, dining, or entertainment, it can be inconvenient. You’ll need to take either the cable car or a Grab. I preferred Grab, as it’s cheaper, especially when travelling with a group.
Breakfast was average — the milk for oats wasn’t cold, and there weren’t many vegetables for the salad (only one type at the counter).
One unpleasant experience was getting locked out of my room on the second day after a tiring day. Both key cards failed, and I had to walk all the way to the reception. There was no explanation or apology from the staff, which was disappointing.
Overall, a decent stay if you’re there for golf or outlet shopping, but less ideal if your plans revolve around Genting Resort attractions.
Jocelyn97
夫妻/情侶出遊 高級豪華房
入住於2025年10月
4.2
很好
評價於:2025年10月06日
Overall, the experience is quite good, and the check-in process is quick. The shuttle service to the Genting Premium Outlet runs on time. Breakfast is so-so, but it offers a variety of foods and drinks with the best golf view while enjoying your meal. Just to highlight one thing, I think the front desk employees didn't explain much about where the breakfast area is or the check-out time, so we had to ask. I hope this can be improved.
!!! DO NOT BOOK THIS HOTEL - BED BUGS !!!
Terrible Experience – Bed Bugs & No Accountability
My partner got bed bug bites during our stay and provided photos + a doctor’s note to the hotel. It’s been 3 days with no response, and they refuse to refund me. Bed bugs are a serious health and hygiene issue, and the lack of urgency in addressing this matter is appalling.
Photos attached show that the bites are consistent with bed bug bite patterns.
Completely unacceptable for a resort of this standard. Avoid if you value cleanliness and proper customer service.
Dr. Tse
夫妻/情侶出遊
高級豪華房
入住於2026年03月
kahao
家庭出遊
高級豪華房
入住於2026年01月
Shijiedeyixiangren
獨自出遊
行政套房
入住於2026年01月
訪客用戶
家庭出遊
別墅式套房
入住於2025年12月
匿名用戶
家庭出遊
高級豪華房
入住於2026年02月
Ennnnnnnnnnn
家庭出遊
高級豪華房
入住於2026年01月
匿名用戶
好友出遊
高級豪華房
入住於2025年10月
Jocelyn97
夫妻/情侶出遊
高級豪華房
入住於2025年10月
The Most Beautiful Girl in the World
家庭出遊
高級豪華房
入住於2025年12月
訪客用戶
夫妻/情侶出遊
行政套房
入住於2025年09月
Dr. Tse
夫妻/情侶出遊 高級豪華房
入住於2026年03月
kahao
家庭出遊 高級豪華房
入住於2026年01月
Shijiedeyixiangren
獨自出遊 行政套房
入住於2026年01月
訪客用戶
家庭出遊 別墅式套房
入住於2025年12月
匿名用戶
家庭出遊 高級豪華房
入住於2026年02月
Ennnnnnnnnnn
家庭出遊 高級豪華房
入住於2026年01月
匿名用戶
好友出遊 高級豪華房
入住於2025年10月
Jocelyn97
夫妻/情侶出遊 高級豪華房
入住於2025年10月
The Most Beautiful Girl in the World
家庭出遊 高級豪華房
入住於2025年12月
訪客用戶
夫妻/情侶出遊 行政套房
入住於2025年09月