雲頂高原馬特里民宿 (MagTree Genting Highlands)

Room number 71401. The room is very smelly, walls are dirty, aircond is making noise for whole night. No photo for the dirty things as i don't want to see it anymore. Let's see the nice view from room balcony.

Pernah duduk sini sebelum ni di tower 2...bilik puashati. .tapi kali ni dapat bilik di tower 7 .. bilik agak kotor .. aircond pun nyawa2 je ... Bilik air tersumbat ..berbeza sangat bilik di tower 7 dan 2 padahal booking bilik sama

Room smelled like cat urine, bathroom smelled musty, sink cracked, and drawer wouldn’t close. Nice 30th-floor view, everything else was okay.

電梯擁擠！路線困難！房間衞生不好，有很多蟑螂！味道也很重！隔音也不好，晚上可以聽到7樓遊樂場小朋友的聲音，還有樓上或者隔壁的小笑聲！

Budget and spacious hotel compare to Genting core area.. the only things need to improve is cleanliness of room, the rest are ok with this kind of price

An unforgettable experience in my life. They upgraded my room to a sister hotel, which was newly opened. However, the so-called upgrade was actually a downgrade for me, as the environment, service, and cleanliness were terrible. The floor and tables were covered in dust and dirt, and the heater was not working properly. Additionally, there was no phone provided in the room. Basically, the room was not ready for guests. I hope the hotel takes our feedback seriously.

We recently stayed at Magtree Genting hotel, in room 2004, tower 4, and had a mixed experience overall. The hotel is generally okay, but there are a few areas that need improvement. Firstly, the bunk bed in our room seemed to be broken. When our children slept on it, the bed shook quite a bit, which was concerning. This issue needs to be addressed promptly, either by repairing or replacing the bunk bed to ensure the safety and comfort of future guests. Secondly, the cleanliness of the bathroom left much to be desired. It was not cleaned thoroughly, and this was quite disappointing. A higher standard of cleanliness is expected, especially in the bathroom area. As for the breakfast, it was just so-so. The selection was quite limited, with options such as fried noodles, fried rice, Nasi lemak, soup noodles, small sausages, fried eggs, roti canai, curry chicken and bread. However, there was no milk, cereal, or cake for the children. Additionally, we found that the creamer seemed to have been bitten by either a cockroach or a mouse, which was quite unappetizing. We have photos to support this observation. Overall, while the hotel is generally okay, there are significant areas that need improvement, particularly with the bunk bed, bathroom cleanliness, and breakfast quality. We hope these issues will be addressed to enhance the overall guest experience.

The place is quite clean but the view is fantastic! It might be a bit confusing for some people to find their hotel room since they have lots of towers but if you follow the instructions and signs, you will find your room. Will come here again for sure 😊 oh you can just watch the sunrise from the hotel too!

Nice environment here and cold weather as well... Cleanliness so so only ..but overall worth for money ..

Hotel tua. Kamar agak bau jamur. Lantai lengket tidak bersih. Lokasi jauh dari hotel first world. Susah cari grab.