美富士園酒店 (Hotel Mifujien)

我們原本訂的酒店未能提供服務，所以訂房網站為我們安排了Hotel New Century。酒店服務良好，食物精緻，但味道較濃

這是我們住過最不好的酒店！完全不會推薦給任何人，免費不用錢也不要住！ ！ 酒店沒有清楚寫明如果兒童入住要有額外收費，只是寫有可能收額外收費，我們訂了一晚是300SGD,一上接駁巴士司機就問我兩位小朋友的歲數，一去到酒店接待職員態度無禮，黑著臉直接說由於兩位小朋友三歲以上，要另外加300SGD即使我們沒有要求加床舖。最後我們也給了額外的300SGD. 入到酒店房，設施殘舊，衛生程度差，床鋪見到有毛髮，當我去浴室洗腳，浴室坑渠走塞了（像圖中顯示），汙水浸了我的雙腳，我告知接待後，接待找人上來檢查，我要求換房，接待員說沒有房間了，之後再有兩個職員上來檢查也說沒有辦法解決淤塞的問題，我要求取消房間或換房（我們寧願用高價臨時再找附近酒店），但職員一再拒絕，直至再有兩個職員上來檢查說沒有辦法解決問題，接待才說可以換房間，但換的房間完全不能看到湖景和富士山景，之後職員又說解決了，通了淤塞的問題和用漂白水漂了，說我們可以住回原本的房間，但我說浴室還很臭，根本不可能再住這間房間，職員才說給我換新房間。 這間酒店的設施殘舊，衛生真的很差，職員態度非常差，一開頭說沒有房間，之後又說有房間，真的倒貼錢給你也不要住！ This is the worst hotel we have ever stayed in! Wouldn't recommend it to anyone at all even it’s free. It does not clearly state if have to pay additional charges for children stay , we booked a night with 300SGD, once getting on the shuttle bus , the driver asked me the age of the two children. Once reaching the hotel , the reception staff was very rude and said as two children are over three years old, have to add another 300SGD even if we did not ask for more beds. In the end we also gave additional 300SGD. Entering the hotel room, the facilities were dilapidated, poor hygiene, hair were found on the bedding. When I went to the bathroom to wash my feet, the bathroom drain went clogged (as shown in the pictures), sewage soaked my feet, I informed the reception, the reception found someone to come up to check, I asked to change rooms, the receptionist said no room. (I'd rather use a high price to find a nearby hotel) The staff repeatedly refused, until two more staff came up to check that there was no way to solve the problem, reception said they could change rooms, but the changed room could not see the lake and Mount Fuji view. The facilities of this hotel were dilapidated and old, the hygiene was really bad, the staff attitude was very bad. At first they said there was no room, then they said there was a room for us to change after confirming the issue cannot be fixed. It affected our experience and mood seriously. Please DO NOT choose this hotel even it’s free since you will definitely regret !

房間不錯，從房間裡的窗戶能看到富士山，房間舊了點但還是很乾凈的，吃的也不錯，邊吃邊能欣賞富士山。溫泉很舒服，人不多很安靜，就是覺得能稍微放一些化粧水之類的更貼心點！

就在湖邊，環境不錯，在房間就能看到富士山，服務也好

老牌的溫泉酒店，就在河口湖邊上。房間可以看到富士山，非常值得。7樓有溫泉可以泡。前台會中文。餐廳的服務也很熱情。提供免費的河口湖站接送服務。

整體來說，算有性價比。酒店挺舊的，很有年代感。房間裡面挺多昆蟲，可能靠山邊，對於衛生要求高的人不合適。不過餐廳的服務員態度非常好，非常滿意提供的晚餐。

酒店面向富士山，風景非常美麗，酒店內外非常清潔，由火車站接送去酒店，打個電話5分鐘後就有人接到酒店。 和式房間非常舒適，日式晚餐，非常豐富，溫泉非常清潔，設施齊全。十分滿意，如下次再去河口湖一定會再訂同一間酒店。

酒店餐點普通，好平常的飯菜。前往酒店需要在河口湖站詢問處請職員幫忙打電話聯絡。但個人而言富士山即日來回即可，除非自己開車，巴士等大半天一堆人真的不好受。

預訂了帶浴室的和式房，抵達時已經是下午五點多，前台會中文，可以很清晰的介紹相關設施。晚餐和早餐都是在五樓的餐廳，溫泉在7樓，雖然是公共溫泉，晚上去沒什麼人。房間裡本來可以直接看到富士山，但是我們去的時候已經天黑，第二天遇到了雪景，也算是不錯的體驗。 早上10點前有三趟接駁巴士送客人去河口湖車站，因為我們還要去音樂之森遊玩，就選擇自己坐紅線巴士了。 酒店附近沒有便利店，五樓有自動售賣機，有冰淇淋，飲料和啤酒。 另外誇獎一下餐廳的服務人員，非常有禮貌且熱情。

早餐和晚餐食物豐富美味，房間清潔乾淨，晚上會鋪定床，亦會幫你收拾，服務一流