Horrible experience. Leftover food rotten in the room and what was worse is one of the management staff tried to shift the blame on us. When found the rotting food with another staff member, a mere compensation of buffet for dinner at their restaurant was offered. The rest of the staff were nice and friendly though.
匿名用戶
夫妻/情侶出遊
入住於2025年04月
4.0
評價於:2025年04月30日
Hotel location was well-located with several restaurants nearby, a supermarket around 3mins walk away, and around 10mins walk away from Frankfurt Cathedral. The room was spacious, well-furnished with the necessary amenities & toiletries. The bed and sheets were clean and comfortable, and the aircon & wifi connection is good too. There is elevator and carpark in this hotel as well. The check-in staff was friendly and helpful. Unfortunately, upon our arrival there were quite a few groups of people waiting to check-in. As there were only 2 check-in personnel at the front desk, we had to wait around 15mins for check-in. Aside from that, we had an overall pleasant stay.
Horrible experience. Leftover food rotten in the room and what was worse is one of the management staff tried to shift the blame on us. When found the rotting food with another staff member, a mere compensation of buffet for dinner at their restaurant was offered. The rest of the staff were nice and friendly though.
匿名用戶
夫妻/情侶出遊
入住於2025年04月
4.0
評價於:2025年04月30日
Hotel location was well-located with several restaurants nearby, a supermarket around 3mins walk away, and around 10mins walk away from Frankfurt Cathedral. The room was spacious, well-furnished with the necessary amenities & toiletries. The bed and sheets were clean and comfortable, and the aircon & wifi connection is good too. There is elevator and carpark in this hotel as well. The check-in staff was friendly and helpful. Unfortunately, upon our arrival there were quite a few groups of people waiting to check-in. As there were only 2 check-in personnel at the front desk, we had to wait around 15mins for check-in. Aside from that, we had an overall pleasant stay.
匿名用戶
商務出差
入住於2026年01月
訪客用戶
獨自出遊
入住於2025年09月
匿名用戶
夫妻/情侶出遊
入住於2025年06月
訪客用戶
商務出差
豪華房
入住於2025年05月
匿名用戶
夫妻/情侶出遊
入住於2025年04月
匿名用戶
家庭出遊
高級雙床房
入住於2025年10月
匿名用戶
家庭出遊
入住於2025年10月
訪客用戶
商務出差
入住於2026年05月
訪客用戶
好友出遊
入住於2026年04月
匿名用戶
商務出差
入住於2025年05月
匿名用戶
商務出差
入住於2026年01月
訪客用戶
獨自出遊
入住於2025年09月
匿名用戶
夫妻/情侶出遊
入住於2025年06月
訪客用戶
商務出差 豪華房
入住於2025年05月
匿名用戶
夫妻/情侶出遊
入住於2025年04月
匿名用戶
家庭出遊 高級雙床房
入住於2025年10月
匿名用戶
家庭出遊
入住於2025年10月
訪客用戶
商務出差
入住於2026年05月
訪客用戶
好友出遊
入住於2026年04月
匿名用戶
商務出差
入住於2025年05月