The check in process was kind of long, considering no other guest is queuing. The receptionist staff was not professional, no smile, no welcoming. However i heard from my other colleague told us that the morning she check in with a lady receptionist that is very warming and helpful, even have one packet of coffee beans for room to make coffee (not accor platinum or gold member), so when we request from the guy again, and told us that we are all not entitled and need to purchase. So as a guest, we felt different treatment from different staff. The room is ok, clean, but middle of evening with burnt smell from the air conditioning, complained to reception, came in to check, after that the smell gradually gone away after 2-3 hours. overall stay was decent with tram just in front the hotel. Nearby to the frankfurt exhibition hall.
This is convenient location. Our room is Small kitchen + 2 bed rooms. Please remember to bring your own personal hygiene products. All drinks kind ( e.g. coffee, tea…etc.) need to prepared by self.
匿名用戶
商務出差
一室房
入住於2024年01月
5.0
超讚
評價於：2024年01月20日
房間乾淨衞生便捷
訪客用戶
商務出差 一室房
入住於2023年03月
4.7
很棒
評價於：2023年04月13日
設施齊全，地點方便
Yingyuan
商務出差 1室公寓
入住於2024年03月
5.0
超讚
評價於：2024年03月15日
很不錯的酒店 離展會中心很近
匿名用戶
商務出差 一室房
入住於2024年01月
5.0
超讚
評價於：2024年01月20日
距法蘭克福展館非常近
匿名用戶
商務出差 1室公寓
入住於2022年11月
5.0
超讚
評價於：2022年12月26日
每次去參加這個展會 都住在這家酒店 離展會很近很方便
匿名用戶
商務出差 1室公寓
入住於2024年03月
3.7
評價於：2024年03月23日
The check in process was kind of long, considering no other guest is queuing. The receptionist staff was not professional, no smile, no welcoming. However i heard from my other colleague told us that the morning she check in with a lady receptionist that is very warming and helpful, even have one packet of coffee beans for room to make coffee (not accor platinum or gold member), so when we request from the guy again, and told us that we are all not entitled and need to purchase. So as a guest, we felt different treatment from different staff. The room is ok, clean, but middle of evening with burnt smell from the air conditioning, complained to reception, came in to check, after that the smell gradually gone away after 2-3 hours. overall stay was decent with tram just in front the hotel. Nearby to the frankfurt exhibition hall.
This is convenient location. Our room is Small kitchen + 2 bed rooms. Please remember to bring your own personal hygiene products. All drinks kind ( e.g. coffee, tea…etc.) need to prepared by self.
匿名用戶
商務出差 一室房
入住於2024年01月
5.0
超讚
評價於：2024年01月20日
房間乾淨衞生便捷
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