Asked too many information during check in such as email, home full address and phone number etc, it’s too much to handle after delayed flights at midnight. No basic amenities in room except all in one type of soap. Only plus was spacious room. Breakfast was less than average in terms of choice. Got my coffee and some eggs with deep-frozen kind of bread bum.
The hotel itself its quite ok.
The only thing i need to complain is the service. Be aware that they will ask you for a credit card when checking in. I dont have one. The service staff refused to let me check in even i had payed the roomrate already and even i offered that they can double charge me in case its for deposit reasons and later refund me the overpaied money. They refused that, they also refused to refund my money when i offered them to chose another hotel. They also refused to let me speak to their manager. At the end, the only choice i had was asking a friend to help me out with his credit card.
Be aware of that, either you have a credit card ready or you keep distance from this hotel.
I recently stayed at the Best Western Hotel Frankfurt Airport and had a mostly pleasant experience. The apartment-style hotel room was spacious and well-appointed, featuring a comfortable king-size bed that made for a restful night. The room’s design felt more like a cozy apartment than a typical hotel, which was a nice touch for extended stays.
The only downside during our visit was that the air conditioning wasn’t working, which made the room a bit uncomfortable, especially during warmer weather. However, the hotel’s convenient location more than made up for this. Although there isn't a shuttle service to the airport, the train station is just a short 3-minute ride away from Frankfurt International Airport, making it very easy to reach.
Overall, it’s a great option for those looking for comfort and convenience close to the airport, as long as the aircon issue is resolved.
訪客用戶
其他
標準特大床公寓
入住於2025年05月
4.5
很好
評價於:2025年06月04日
에어컨 시설 잘 되어있었고
직원분들 친절하셨으며
굉장히 조용했으며
공항에서 내려서 하루 머물다 가야한다면 추천
하지만 주위에 마트나 다른 장볼곳이 없으므로 장기간 추천
하지는 않는다
Asked too many information during check in such as email, home full address and phone number etc, it’s too much to handle after delayed flights at midnight. No basic amenities in room except all in one type of soap. Only plus was spacious room. Breakfast was less than average in terms of choice. Got my coffee and some eggs with deep-frozen kind of bread bum.
The hotel itself its quite ok.
The only thing i need to complain is the service. Be aware that they will ask you for a credit card when checking in. I dont have one. The service staff refused to let me check in even i had payed the roomrate already and even i offered that they can double charge me in case its for deposit reasons and later refund me the overpaied money. They refused that, they also refused to refund my money when i offered them to chose another hotel. They also refused to let me speak to their manager. At the end, the only choice i had was asking a friend to help me out with his credit card.
Be aware of that, either you have a credit card ready or you keep distance from this hotel.
I recently stayed at the Best Western Hotel Frankfurt Airport and had a mostly pleasant experience. The apartment-style hotel room was spacious and well-appointed, featuring a comfortable king-size bed that made for a restful night. The room’s design felt more like a cozy apartment than a typical hotel, which was a nice touch for extended stays.
The only downside during our visit was that the air conditioning wasn’t working, which made the room a bit uncomfortable, especially during warmer weather. However, the hotel’s convenient location more than made up for this. Although there isn't a shuttle service to the airport, the train station is just a short 3-minute ride away from Frankfurt International Airport, making it very easy to reach.
Overall, it’s a great option for those looking for comfort and convenience close to the airport, as long as the aircon issue is resolved.
訪客用戶
其他 標準特大床公寓
入住於2025年05月
4.5
很好
評價於:2025年06月04日
에어컨 시설 잘 되어있었고
직원분들 친절하셨으며
굉장히 조용했으며
공항에서 내려서 하루 머물다 가야한다면 추천
하지만 주위에 마트나 다른 장볼곳이 없으므로 장기간 추천
하지는 않는다
訪客用戶
商務出差
舒適特大床公寓
入住於2026年05月
匿名用戶
幫他人預訂
標準特大床公寓
入住於2025年02月
匿名用戶
獨自出遊
高級特大床公寓
入住於2025年07月
匿名用戶
好友出遊
標準特大床公寓
入住於2025年08月
訪客用戶
商務出差
標準特大床公寓
入住於2025年05月
匿名用戶
商務出差
舒適特大床公寓
入住於2024年11月
匿名用戶
夫妻/情侶出遊
舒適特大床公寓
入住於2024年09月
訪客用戶
其他
標準特大床公寓
入住於2025年05月
匿名用戶
家庭出遊
舒適特大床公寓
入住於2025年09月
匿名用戶
商務出差
舒適特大床公寓
入住於2024年10月
訪客用戶
商務出差 舒適特大床公寓
入住於2026年05月
匿名用戶
幫他人預訂 標準特大床公寓
入住於2025年02月
匿名用戶
獨自出遊 高級特大床公寓
入住於2025年07月
匿名用戶
好友出遊 標準特大床公寓
入住於2025年08月
訪客用戶
商務出差 標準特大床公寓
入住於2025年05月
匿名用戶
商務出差 舒適特大床公寓
入住於2024年11月
匿名用戶
夫妻/情侶出遊 舒適特大床公寓
入住於2024年09月
訪客用戶
其他 標準特大床公寓
入住於2025年05月
匿名用戶
家庭出遊 舒適特大床公寓
入住於2025年09月
匿名用戶
商務出差 舒適特大床公寓
入住於2024年10月