lyf East Frankfurt (lyf East Frankfurt)

What I liked about the Lyf Hotel was its communal workspaces, the kitchen that can be used throughout the day, and the meeting and conference space, which is really good. The gardens weren’t used much because of the cold. The vegan restaurant was always full, though I didn’t try it. The room is comfortable for one or two people—at least the one I booked. The location is good, in the Ostende area, with several restaurants and cafés nearby, including a very good Italian and a Vietnamese place. It’s an office district, so there are plenty of options, and public transportation is not far. It takes about 15 minutes by taxi to get to the exhibition center. The hotel itself is quite private. I didn’t like that, under the justification of being sustainable, they don’t clean the room until the third night. So if you book for fewer nights, be aware of this. I had to request cleaning multiple times, and the staff, since they often work in replacement shifts, didn’t always communicate well with each other. It wasn’t until the manager stepped in that they finally cleaned the room. Additionally, they charge an extra €2 per day on top of the reservation, something to keep in mind for longer stays.

They made a mistake and it took time to get a refund. I do not understand why the refund could not be made until I contact them again. They have all information they need to refund.