奧尓卡精品酒店 (Orka Boutique Hotel)

賓至如歸，太幸運啦！定的時候就被大窗戶面對港口大海吸引，貨真價實，很滿意的景色。位置超級方便，關鍵是管理人員十分熱心充滿關照，尤其是Faut！感謝你，為我們一家的短暫停留留下了美好回憶。 j

非常好，設施超好，地點非常方便😍😍 成個行程入邊入住，最好就係呢一間酒店，如果下次再嚟土耳其嘅話都會住呢一間酒店

It was good overall

Over priced even for a convenient location because here is really loud pumping music esp over the weekends. My toilet button kept on falling off. The staff however was quite helpful and very responsive. Just the hotel location is not soo good due to the loud music. The pictures are not accurate on 訂房網站.com as I thought I would have sea view which didn’t happen. I could’ve gotten sea view elsewhere with this price.

房間超級小，沒有被子，半夜凍醒的，衞生超級差，土耳其住的最差的酒店，還被跳蚤咬了一身坨，國內都沒住過這麼差勁的酒店，除了位置好，其他一無是處

房間乾淨整潔。 樓下有停車位，從出租車的出口進來，語言問一下酒店才知道。但是也是很方便的。 位置好，海邊，附近吃的很多，離超市很近。 去巖石墓也不遠，走路也行。

整體是快捷酒店的水平，硬件服務都還不如國內的如家，位置很好，這地方選擇性的確也不多，自駕路上湊活過一夜還是可以的。

衞生和設施：比較一般。 環境和交通：環境很好窗外就是海，停車不是很方便，因為進去的路相對比較窄。

During my recent stay at Orka Boutique Hotel, I encountered numerous service failures that significantly detracted from my visit to Fethiye, a location I had limited time to explore. My scheduled check-in at 14:00 was delayed without justification, despite my early arrival at 13:30. The front desk was unprepared, and I was instructed to return at 15:00. Upon my return, I was further delayed as the room was still not ready, prompting an additional wait after intervention by my booking platform, 訂房網站. When I finally accessed the room at 15:30, the conditions were unsatisfactory: the bathroom floor was soaked, the kettle was broken, and the linens and desk surfaces were unclean. Despite reporting these issues, the hotel's response was inadequate. The manager offered only a re-cleaning of the room and disclaimed responsibility, attributing the mishaps to inexperienced staff rather than systemic issues within the hotel’s operations. Frustrated by nearly a half-day's delay, I decided to switch hotels and sought a full refund, which the hotel manager regrettably declined. This decision disregarded the considerable inconvenience caused and reflected a troubling indifference to guest satisfaction. After my departure, further attempts by 訂房網站 to obtain a refund from the hotel were unsuccessful. The manager's refusal to address the issues substantively not only compounded the initial grievances but also demonstrated a profound failure in customer service. As a seasoned traveller who has visited numerous countries, I have rarely encountered such a dismissive attitude towards guest concerns. This experience at Orka Boutique Hotel stands out as the epitome of service failure, highlighting a significant need for managerial accountability and improved customer care. Prospective visitors should be wary of this establishment, as my experience indicates a severe disregard for guest convenience and satisfaction. Moreover, the hotel is situated in a bustling urban area, both in front and behind, which greatly detracts from the peaceful, quiet environment typically desired for a holiday. Despite its ostensibly prime location, the constant noise significantly undermines the potential for a relaxing stay. Additionally, the facilities at Orka Boutique Hotel leave much to be desired. The reception area is particularly inadequate, confined to a mere 10 square meters with a small window and no seating available. Guests are forced to stand while waiting to check in, which, coupled with the apathetic demeanour of the front desk staff, further diminishes the overall hospitality experience. This lack of basic comforts and poor customer service at the reception starkly contrasts with the expectations set by the hotel's promotional materials, highlighting a significant shortfall in both amenity provision and guest treatment.

地理位置很好，就在港口旁，出海很方便。附近餐廳也很多，吃飯很方便。樓下就是一家餐廳，很早就開門，可以吃早餐！