★☆☆☆☆ – An Absolute Joke of a “Luxury” Guesthouse
If you value your money, sanity, and basic respect, do NOT stay at Opus One Guesthouse in Faro. Our experience was so appalling that I wouldn’t wish it on my worst enemy.
First off, the way we were treated when we dared to raise an issue was nothing short of disgusting. A small matter (which wasn’t even our fault) went from calm conversation to the staff turning into the rudest, most disrespectful people I’ve ever encountered in hospitality. Their sudden change in tone was jaw-dropping – one minute friendly, the next minute nasty and condescending.
They tried to slap us with hidden charges for the most ridiculous things – tea bags, coffee, and even toothpaste. Yes, toothpaste. As if that wasn’t laughable enough, they attempted to charge us for a bedsheet with a “burn hole” they never once mentioned during our entire stay – only dropping this little surprise on us at the very last minute when we were checking out.
The “queen bed” they proudly advertised? Absolute nonsense. It was literally two separate beds shoved together, leaving a lovely gap right down the middle. Comfort? Forget it.
The coffee machine in our room was useless, unless you enjoy appliances that don’t work without fuss. And as for the room itself, I guess “luxury” now means holes in the walls from old power sockets that they’ve half-heartedly covered up.
This place has the audacity to market itself as a luxury guesthouse, but the reality is an overpriced, poorly managed, run-down property with staff who clearly believe rudeness is part of the décor.
Avoid this place at all costs – there are far better places in Faro that actually deserve your money and won’t treat you like an inconvenience.
匿名用戶
好友出遊
豪華池景雙人間或雙床房
入住於2025年08月
2.2
評價於:2025年09月09日
To be honest, we were very disappointed with the hotel as this cannot be called as a hotel and we don’t even know how the four stars come from.
There’s no lift in the hotel and they’re using keys not even cards to open the doors
Staff are nice but still way below expectations.
訪客用戶
好友出遊
雙人或雙床房
入住於2024年07月
5.0
超讚
評價於:2024年08月02日
Lovely hotel with delicious breakfast. Small swimming pool
M443837****
好友出遊 雙人或雙床房
入住於2025年01月
4.7
很棒
評價於:2025年03月09日
酒店設施有點久,
訪客用戶
其他 雙人或雙床房
入住於2025年08月
1.0
評價於:2025年09月05日
★☆☆☆☆ – An Absolute Joke of a “Luxury” Guesthouse
If you value your money, sanity, and basic respect, do NOT stay at Opus One Guesthouse in Faro. Our experience was so appalling that I wouldn’t wish it on my worst enemy.
First off, the way we were treated when we dared to raise an issue was nothing short of disgusting. A small matter (which wasn’t even our fault) went from calm conversation to the staff turning into the rudest, most disrespectful people I’ve ever encountered in hospitality. Their sudden change in tone was jaw-dropping – one minute friendly, the next minute nasty and condescending.
They tried to slap us with hidden charges for the most ridiculous things – tea bags, coffee, and even toothpaste. Yes, toothpaste. As if that wasn’t laughable enough, they attempted to charge us for a bedsheet with a “burn hole” they never once mentioned during our entire stay – only dropping this little surprise on us at the very last minute when we were checking out.
The “queen bed” they proudly advertised? Absolute nonsense. It was literally two separate beds shoved together, leaving a lovely gap right down the middle. Comfort? Forget it.
The coffee machine in our room was useless, unless you enjoy appliances that don’t work without fuss. And as for the room itself, I guess “luxury” now means holes in the walls from old power sockets that they’ve half-heartedly covered up.
This place has the audacity to market itself as a luxury guesthouse, but the reality is an overpriced, poorly managed, run-down property with staff who clearly believe rudeness is part of the décor.
Avoid this place at all costs – there are far better places in Faro that actually deserve your money and won’t treat you like an inconvenience.
匿名用戶
好友出遊 豪華池景雙人間或雙床房
入住於2025年08月
2.2
評價於:2025年09月09日
To be honest, we were very disappointed with the hotel as this cannot be called as a hotel and we don’t even know how the four stars come from.
There’s no lift in the hotel and they’re using keys not even cards to open the doors
Staff are nice but still way below expectations.
訪客用戶
好友出遊 雙人或雙床房
入住於2024年07月
5.0
超讚
評價於:2024年08月02日
Lovely hotel with delicious breakfast. Small swimming pool
M443837****
好友出遊
雙人或雙床房
入住於2025年01月
訪客用戶
其他
雙人或雙床房
入住於2025年08月
匿名用戶
好友出遊
豪華池景雙人間或雙床房
入住於2025年08月
訪客用戶
好友出遊
雙人或雙床房
入住於2024年07月
M443837****
好友出遊 雙人或雙床房
入住於2025年01月
訪客用戶
其他 雙人或雙床房
入住於2025年08月
匿名用戶
好友出遊 豪華池景雙人間或雙床房
入住於2025年08月
訪客用戶
好友出遊 雙人或雙床房
入住於2024年07月